# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 181

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**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\
**Post date:** [May 8, 2023, 10:25am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3650 "2023-05-08T10:25:59Z")

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Same here Martijn, all my cameras are connected to the Homebase 3, including the indoor PT one.

Not sure if it helps, here is the diagnostic report 77959953-a43d-4838-9253-eac0da62cb6b

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 8, 2023, 10:26am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3651 "2023-05-08T10:26:25Z")

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Thanks, yeah i’ll add the debugging soon 🙂  
The notifications are not processed for the HB3

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 8, 2023, 10:44am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3652 "2023-05-08T10:44:09Z")

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## New app update (TEST: [3.10.2](https://homey.app/a/com.eufylife.security/test)):

> **Changelog:**
> 
> **NEW:**  
> **1** : NEW: add Image decryption
> 
> **FIXES:**  
> **1** : FIX: Notification Images 🎉  
> **2** : FIX: added debugging for HB3 notifications  
> **3** : FIX: added debugging for Chime HB2 & HB3  
> **4** : FIX: added debugging for SoloCams security mode

  

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

  

* * *
  

> You can install the **test** version by clicking the link above and press install
> 
> **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/)

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<div class="post-metadata">

**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\
**Post date:** [May 8, 2023, 10:46am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3653 "2023-05-08T10:46:13Z")

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Hi @martijnpoppen , my doorbell (Connected with HB3) sends images but on my 2c pro cam (Connected with HB3) it doesn’t. Vehicles and person detection is set enabled for that cam.  
Notifications are enabled on the HB3.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 8, 2023, 10:47am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3654 "2023-05-08T10:47:30Z")

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Hi @Heula  
probably related to the notification processing.  
seems like a fault in the library. With the debug logs it should show what is wrong and it can be easily fixed.

PS: also added debug logs for the Chime. So you can try that and sent a report if you want 🙂

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 8, 2023, 10:48am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3655 "2023-05-08T10:48:16Z")

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@Sharkys @danone  
Can you send me a new report when you have the latest test version and some motion detections ?

the debugging will show what is wrong in the library

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**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [May 8, 2023, 11:05am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3656 "2023-05-08T11:05:24Z")

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Thank you Martijn ! Funny, few days ago I reported that my battery percentage and temperature is not updated for days - it got updated 50min ago 😉 Prior the 3.10.1.

Anyway, tried to play some sounds, changed the mode to include notifications, performed real detections (offic. app reported movement), no change on Homey side also no sound played.  
Diag . 602cc275-e8e0-4eaa-be2b-f9fa959c095e

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 8, 2023, 11:09am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3657 "2023-05-08T11:09:43Z")

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@Sharkys seems like debugging is not showing, fixed it in 3.10.2

so ehh… can you try again? 😛

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [May 8, 2023, 11:19am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3658 "2023-05-08T11:19:45Z")

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No pb, more “sport”, just better 😉

Sent.

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<div class="post-metadata">

**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\
**Post date:** [May 8, 2023, 11:33am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3659 "2023-05-08T11:33:23Z")

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Hey Martijn 9fe8766f-b53b-46da-8a77-7feecebd6099

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<div class="post-metadata">

**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\
**Post date:** [May 8, 2023, 2:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3660 "2023-05-08T14:04:13Z")

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Hi @martijnpoppen , ran the homebase 2 chime without any connected devices for you.

c4cbd971-9085-480c-8f3e-423099ea2f7d

Hope it helps.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 8, 2023, 7:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3661 "2023-05-08T19:24:19Z")

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@Heula @danone @Sharkys

So the chime on the HB without devices connected to it doesn’t work anymore. The HB expects a Doorbell to be connected, probably this got patched by Eufy 😢

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 8, 2023, 8:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3662 "2023-05-08T20:07:39Z")

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## New app update (TEST: [3.10.3](https://homey.app/a/com.eufylife.security/test)):

> **Changelog:**
> 
> **NEW:**  
> **1** : NEW: add Image decryption
> 
> **FIXES:**  
> **1** : FIX: Notification Images 🎉  
> **2** : FIX: HB3 notifications  
> **3** : FIX: solocams security mode  
> **4** : FIX: HB2/3 Chime warning when doorbell is not connected. (patched ☹ )

  

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

  

* * *
  

> You can install the **test** version by clicking the link above and press install
> 
> **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 8, 2023, 8:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3663 "2023-05-08T20:09:18Z")

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@Sharkys @svenvk @danone @Heula HB3 connected devices should have notifications again (+ images 😛 )

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<div class="post-metadata">

**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\
**Post date:** [May 8, 2023, 8:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3664 "2023-05-08T20:09:53Z")

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Hi @martijnpoppen , bummer but nothing you can do about it.  
I will contact Eufy about it and ask them why this is not possible. Now this device is useless to every one that bought a HB3.

Thanks for trying.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 8, 2023, 8:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3665 "2023-05-08T20:11:03Z")

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@Heula yeah it was a hidden feature i guess. It does make sense that the chime doesn’t work without a doorbell (from the Eufy perspective). But i think it can really improve the setup. Even for people without a Homey integration

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [May 8, 2023, 8:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3666 "2023-05-08T20:20:24Z")

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Martijn thank you - is it just chime or any sound ?

![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/3/5374ab6a2e6c64b9621048cbc8eeb7e350cbb858.png)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 8, 2023, 8:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3667 "2023-05-08T20:24:11Z")

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@Sharkys all the sounds 😛  
but actually I only heard Ding, the other sounds never worked…

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<div class="post-metadata">

**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\
**Post date:** [May 8, 2023, 8:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3668 "2023-05-08T20:24:42Z")

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You can use the hb2 as extra alarm sound. That is working for me.

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<div class="post-metadata">

**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\
**Post date:** [May 8, 2023, 8:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3669 "2023-05-08T20:27:20Z")

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Eufy should make it possible to add the hb2 as an automation. That way we can use it asca second alarm or chime.

[Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=180)

[Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=182)
