# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 179
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 30, 2023, 8:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3610 "2023-04-30T20:12:57Z")
## New app update (TEST: [3.9.15](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **FIXES:** > **1** : FIX: Homebase 3 Sensors > **2** : FIX: Eufycam 3 Light Flowcard > **3** : FIX: Show Patched API on streamings page ☹ > **4** : FIX: get local Homey url for stream page > **5** : FIX: Homebase 2/3 chime > **6** : FIX: Solocams security modes > **7** : FIX: Indoor Cams not responding > **8** : FIX: devices not responding / captcha not working > **9** : FIX: (re)-Pairing getting stuck * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) ---
**Author:** ![Jan\_Albert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_albert/32/53188_2.png) [@Jan\_Albert](https://community.homey.app/u/Jan_Albert)\ **Post date:** [May 1, 2023, 9:25am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3611 "2023-05-01T09:25:44Z")
Hoi Martijn, I did not notice there was a new version. Email was in spambox… This version is working! Thnx. ---
**Author:** ![Anders\_Gregow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anders_gregow/32/61721_2.png) [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\ **Post date:** [May 1, 2023, 10:06am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3612 "2023-05-01T10:06:47Z")
Please use english as this is an english topic. ---
**Author:** ![Jan\_Albert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_albert/32/53188_2.png) [@Jan\_Albert](https://community.homey.app/u/Jan_Albert)\ **Post date:** [May 1, 2023, 10:23am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3613 "2023-05-01T10:23:22Z")
What do you mean? 😂 ---
**Author:** ![norenz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/norenz/32/16887_2.png) [@norenz](https://community.homey.app/u/norenz)\ **Post date:** [May 4, 2023, 11:28am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3614 "2023-05-04T11:28:17Z")
My doorbell device in Homey haven’t detected any motion or person in the last month (Eufy app notices \> 10 events per day). Any clue? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 4, 2023, 11:29am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3615 "2023-05-04T11:29:58Z")
@norenz are your push notifications enabled? ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/9/298b3c3afddd0e43732388ce64c6782de2a9c6ec.gif)] ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [May 4, 2023, 12:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3616 "2023-05-04T12:01:36Z")
Hi @martijnpoppen do you think you can do something in the future with the facial recognition that is now available with the S380 Homebase? It would be nice if we could use that, for example, when registering and deregistering family members, etc. Thanks. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 4, 2023, 12:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3617 "2023-05-04T12:26:29Z")
@Heula thats already implemented right 😛 When you have the person detected card you get the person as a tag. ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [May 4, 2023, 1:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3618 "2023-05-04T13:02:12Z")
Ah, found it. Will test if my created flows for it will work. Thanks. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 4, 2023, 1:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3619 "2023-05-04T13:30:58Z")
## New app update (LIVE: [3.9.15](https://homey.app/a/com.eufylife.security/)): > **Changelog:** > > **FIXES:** > **1** : FIX: Homebase 3 Sensors > **2** : FIX: Eufycam 3 Light Flowcard > **3** : FIX: Show Patched API on streamings page ☹ > **4** : FIX: get local Homey url for stream page > **5** : FIX: Homebase 2/3 chime > **6** : FIX: Solocams security modes > **7** : FIX: Indoor Cams not responding > **8** : FIX: devices not responding / captcha not working > **9** : FIX: (re)-Pairing getting stuck * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [May 4, 2023, 3:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3620 "2023-05-04T15:50:40Z")
> [@martijnpoppen](#): > > FIX: Homebase 2/3 chime Hi Martijn, no sound ☹ Am I doing something wrong? 05ba9898-34ef-41cb-95a6-efb995502ac8 ![SmartSelect_20230504_174916_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/b/1b4b6e82072e41d0f5230da73e5ba82be0f7fb9d.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 4, 2023, 6:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3621 "2023-05-04T18:43:24Z")
@Sharkys yeah sorry its kinda fixed. 😛 Theres a difference between Homebase 2 and 3 and if you have devices connected to it. See [[APP][Pro] Eufy Security - #3606 by Heula](https://community.homey.app/t/app-pro-eufy-security/44921/3606) But currently focussing on the getting the notification images back! 😃 almost there ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [May 4, 2023, 6:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3622 "2023-05-04T18:45:56Z")
> [@martijnpoppen](#): > > the getting the notification images back 🤞 🫰 ---
**Author:** ![svenvk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/svenvk/32/73136_2.png) [@svenvk](https://community.homey.app/u/svenvk)\ **Post date:** [May 4, 2023, 7:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3623 "2023-05-04T19:30:55Z")
Hi @martijnpoppen First off, thanks so much for the app. New user here and enjoying the possibilities that this will bring. However, I’m having some trouble with eufyCam 3 camera’s: the triggers for motion detecting don’t seem to be working for me… Flows that use them are not working. I am getting the push notifications from the official Eufy app on my phone, so motion is detected by the camera and notification is sent, but in homey it’s not being registered. Motion triggers from the indoor Pan & Tilt camera’s however work perfectly fine. And also the ones from door sensors & normal motions sensors. Other strange things I’m seeing with the eufycam 3’s: - battery level & temperature are not being read from the eufyCam 3 - when using the “light” button for these cam’s then the light goes on for a second and switches off immediately. I can however switch the camera’s on & off via homey without any problem, and I’m never seeing any errors anywhere. I was using the test version of 3.9.15. Also deleted the app completely, installed again (official 3.9.15 now) and added the devices again. But same result. any ideas? or am I doing something wrong? ps: I also sent a diagnostics report from the app: 0424ab7a-2ba1-40f8-8b9c-a51bf7824ef4 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 4, 2023, 7:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3624 "2023-05-04T19:33:54Z")
Hey @svenvk Thanks!! - restarting the app might solve the issues with notifications. Known issue when a device is added. Sometimes it doesn’t start the notification service - battery and temp is indeed not working properly. Especially for the camera 3 series is even worse. Check FAQ Q5 [[APP][Pro] Eufy Security - #4 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/4) - also the light button is a issue of the 3 series. As the 3 series is quite new these bugs are not resolved yet. Im already in contact with the developer who maintains the Eufy library and helping him out 🙂 ---
**Author:** ![svenvk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/svenvk/32/73136_2.png) [@svenvk](https://community.homey.app/u/svenvk)\ **Post date:** [May 4, 2023, 7:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3625 "2023-05-04T19:52:20Z")
wauw, that was fast 😉 no problem for the battery/temp/light. Nice to know it’s on the radar. For the motion detection: I did try restarting earlier, but didn’t do it after the reinstall. I did that now and tested again, but still no result it seems… ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 4, 2023, 7:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3626 "2023-05-04T19:53:40Z")
@svenvk and its enabled like this? [[APP][Pro] Eufy Security - #3615 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/3615) ---
**Author:** ![svenvk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/svenvk/32/73136_2.png) [@svenvk](https://community.homey.app/u/svenvk)\ **Post date:** [May 4, 2023, 7:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3627 "2023-05-04T19:59:44Z")
yes indeed ![Afbeelding](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/7/d746c61ccf66cf41325b5bdbd37c698cc5b9b9fb.png) And the official eufy app itself is giving me the push notifications on my phone when motion is detected. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 4, 2023, 8:48pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3628 "2023-05-04T20:48:09Z")
@svenvk that is strange. Can you send a report when your camera detected motion? ---
**Author:** ![svenvk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/svenvk/32/73136_2.png) [@svenvk](https://community.homey.app/u/svenvk)\ **Post date:** [May 4, 2023, 8:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3629 "2023-05-04T20:56:02Z")
@martijnpoppen sure, here’s one: 3d2ac1ae-8bad-421b-94ee-1127a82d7ec3 (Timestamp of the detection 22:49) [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=178) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=180)