# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 177

<div class="post-metadata">

**Author:** ![Jahn\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jahn_k/32/1150_2.png) [@Jahn\_K](https://community.homey.app/u/Jahn_K)\
**Post date:** [April 22, 2023, 7:55am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3570 "2023-04-22T07:55:00Z")

</div>

Problem solved by deleting and re adding cameras to the Eufy app. 😀

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 22, 2023, 7:59am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3571 "2023-04-22T07:59:04Z")

</div>

Nice,  
You probably need to restart the Eufy Homey app aswell to fix the notifications

---

<div class="post-metadata">

**Author:** ![Jan\_Albert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_albert/32/53188_2.png) [@Jan\_Albert](https://community.homey.app/u/Jan_Albert)\
**Post date:** [April 22, 2023, 2:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3572 "2023-04-22T14:52:55Z")

</div>

Hi Martijn,

Any progress on the solocams? Still not working…

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 22, 2023, 3:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3573 "2023-04-22T15:04:05Z")

</div>

Hi @Jan_Albert  
No not yet.  
Once there’s a new update it will be shown here and I’ll comment the correct people to test it

---

<div class="post-metadata">

**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\
**Post date:** [April 25, 2023, 5:17am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3574 "2023-04-25T05:17:47Z")

</div>

Hi @martijnpoppen , any luck yet with the Homebase 2 chime without connected devices?

I think there is an issue with my 2c pro cam detection status.  
All notifications except for a few are not being updated but giving the info of the day I did setup the device on the new S380 Homebase. My doorbell seems to be updated correctly for the items I have enabled.  
What does work well is the temperature on the camera.

 ![2023-04-25 07.14.01](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/2/528cec21ea984d6a7220ef982777ef4620c06571.jpeg) ![2023-04-25 07.07.51](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/6/b68bf6ba2e506d6ac98e5f4521a9f51c19d0d324.jpeg)

Thanks.

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 25, 2023, 6:57am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3575 "2023-04-25T06:57:12Z")

</div>

@Heula Sorry have been quite busy latetely. Hope to spend to time tonight on Homey development 🙂

Does your 2C detect on the Eufy app itself? Or also not. You can always send me a report when you do expect there is motion detected that would help in debugging it.

I’ll let you know once i have a update ready!

---

<div class="post-metadata">

**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\
**Post date:** [April 25, 2023, 9:04am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3576 "2023-04-25T09:04:31Z")

</div>

Hi @martijnpoppen , no rush, I was just curious.

The camera is also on the Eufy app itself and detecting motion and people. All other things like animals are disabled.  
I will check later today and send a report when this happens.

Thanks.

---

<div class="post-metadata">

**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\
**Post date:** [April 25, 2023, 10:40am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3577 "2023-04-25T10:40:46Z")

</div>

Hi @martijnpoppen , eufy app notificationa coming through on my phone but in Homey last movement was 11 days ago.

9a048519-8a47-4a61-9c8a-256c2a191822

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 25, 2023, 4:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3578 "2023-04-25T16:06:00Z")

</div>

@Heula i;m seeing vehicle detections. Is that correct?

---

<div class="post-metadata">

**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\
**Post date:** [April 25, 2023, 6:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3579 "2023-04-25T18:02:31Z")

</div>

Hi @martijnpoppen , yes that is correct. , human detection, human recognition and vehicle detection are enabled.

---

<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [April 26, 2023, 11:44am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3580 "2023-04-26T11:44:26Z")

</div>

For anyone with HomeBase 3 and 3rd generation of cams, can someone be so nice and tell me, if Person detected include the TAG / person name ? **update** yes, it does

Also, is the light on the camera sufficient to illuminate well, let’s say area of 10x10 m ?

My Netatmo Presence just died after 4 years (power supply issue (smoked) ) …

---

<div class="post-metadata">

**Author:** ![Lars\_Rangoy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/lars_rangoy/32/74888_2.png) [@Lars\_Rangoy](https://community.homey.app/u/Lars_Rangoy)\
**Post date:** [April 26, 2023, 12:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3581 "2023-04-26T12:40:25Z")

</div>

![IMG_0447](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/1/619c46a4577c2dd64e435f5f07f90cd28d6995fe.jpeg)  
Hi, app crashed.

Homey Pro 2023

eeaa5f7f-b7d7-47ab-b74c-aa8f0a4c9056

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 26, 2023, 12:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3582 "2023-04-26T12:41:32Z")

</div>

@Lars_Rangoy Hi

You can click on the red crashed label to see what happend.

From your logs i can see this:

```auto
⚠ The app has crashed.
transport close

⚠ The app has crashed.
Error: Not Enough Memory Left To Start App
    at App.start (file:///app/lib/App.mjs:579:15)

```

This is a Homey 2023 issue. Please report this to Athom to let them look at it.

edit: there’s just a new RC version available which also fixes some memory issues in apps: [https://athomcommunity.slack.com/archives/C04LQVDTY5S/p1682512874525289](https://athomcommunity.slack.com/archives/C04LQVDTY5S/p1682512874525289)

---

<div class="post-metadata">

**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\
**Post date:** [April 27, 2023, 10:13am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3583 "2023-04-27T10:13:18Z")

</div>

> [@Sharkys](#):
>
> Also, is the light on the camera sufficient to illuminate well, let’s say area of 10x10 m ?

I’ve got the s330 and s300.  
Quite powerful lights but don’t think would cover 10x10.  
I have a 10x3 in the front yard and I would say the last 2m looks pretty dark. But not bad at all till about 8m.

---

<div class="post-metadata">

**Author:** ![Ria\_Banis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ria_banis/32/7966_2.png) [@Ria\_Banis](https://community.homey.app/u/Ria_Banis)\
**Post date:** [April 27, 2023, 1:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3584 "2023-04-27T13:19:41Z")

</div>

@Sharkys  
Homebase 3, camera 330S.  
Midnight. About 7 m length and width 10,5 m. (Back yard)  
Camera hight 2,2 m. More or less diagonal.  
(Detection was on the cat in the center, now disabled animal detection)

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/e/8ee1c364d0f8b4aec63f122171dee7064bed5018.jpeg)

---

<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [April 27, 2023, 1:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3585 "2023-04-27T13:28:40Z")

</div>

That’s very nice, thank you for sharing !

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 28, 2023, 7:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3586 "2023-04-28T19:44:10Z")

</div>

## New app update (TEST: [3.9.13](https://homey.app/a/com.eufylife.security/test)):

> **Changelog:**
> 
> **FIXES:**  
> **1** : FIX: Homebase 3 Sensors  
> **2** : FIX: Eufycam 3 Light Flowcard  
> **3** : FIX: Show Patched API on streamings page ☹  
> **4** : FIX: get local Homey url for stream page  
> **5** : FIX: Homebase 2/3 chime @danone @Heula  
> **6** : FIX: Solocams security modes @Jan_Albert @Kuijkens  
> **7** : FIX: Indoor Cams not responding @Dyan_dh

  

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

  

* * *
  

> You can install the **test** version by clicking the link above and press install
> 
> **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/)

---

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 28, 2023, 9:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3587 "2023-04-28T21:17:52Z")

</div>

@Sharkys just saw your report.

Check: [[APP][Pro] Eufy Security - #3533 by danone](https://community.homey.app/t/app-pro-eufy-security/44921/3533)

Not yet fixed 😉

---

<div class="post-metadata">

**Author:** ![Kuijkens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kuijkens/32/58654_2.png) [@Kuijkens](https://community.homey.app/u/Kuijkens)\
**Post date:** [April 29, 2023, 7:52am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3588 "2023-04-29T07:52:28Z")

</div>

@martijnpoppen I can’t seem to log in.

1617d0d1-1abd-44bc-835c-4dad5b30a4bf

Rebooted Honey. Restarted the app.  
The log in page to repair the Eufy devices keeps infinite spinning after clicking EU and Login

---

<div class="post-metadata">

**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\
**Post date:** [April 29, 2023, 7:57am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3589 "2023-04-29T07:57:52Z")

</div>

Hi @martijnpoppen , rebooted the app but still no chime on the homebase 2 without connected devices. 😉

ca1599b9-b00f-4cc4-bc09-59484741dfe4

[Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=176)

[Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=178)
