# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 175
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 15, 2023, 9:21am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3530 "2023-04-15T09:21:52Z")
@danone yeah you’re right toggle is not the correct term for that card. ;p I’ll have a look at the behaviour of the light it should stay on until you turn it off. Theres should also be a light button on the device itself can you check if that works for you or has the same behaviour? ![Screenshot_2023-04-15-11-21-38-44_4bbfc4a7dd885a2bb189f300112a7ed4](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/0/a0f95c2714e8862b3f9e9aec68dbd61b1027502c.jpeg) ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [April 15, 2023, 9:51am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3531 "2023-04-15T09:51:50Z")
Hi @martijnpoppen , the sensors are working fine now with the S380 Homebase. 👍 One issue I found now is that I can use the Homebase two as a second siren but it doesn’t work as chime. I can select the homebase 2 to work as chime but when I test it no sound is coming from the homebase 2. Test as siren did work just fine. Can you take a look at that when you feel like it? Thanks again for all your good and fast work. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 15, 2023, 9:53am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3532 "2023-04-15T09:53:26Z")
@Heula thanks! Looked at it yesterday and made a fix but might be that i missed something. Do you have devices connected to your homebase2? Can you share a diagnostic report so i can see he response? 😃 ---
**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\ **Post date:** [April 15, 2023, 11:40am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3533 "2023-04-15T11:40:29Z")
> [@martijnpoppen](#): > > Theres should also be a light button on the device itself can you check if that works for you or has the same behaviour? Just checked and the button shows identical behavior. It turns ON the light for a short while. Once every few attempts, it works fine, turning the light ON until I turn it OFF. ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [April 16, 2023, 6:18am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3534 "2023-04-16T06:18:43Z")
I have all devices setup in de new homebase 3 and there are no devices added to the homebase 2. That one is just for use as an extra chime and sirene. The chime should work now? I have no issues with all devices connected to the new homebase. I didn’t even need to change my flows for all sensors, they kept working fine in Homey. ed326e4d-7cc8-4315-a0b0-1aaaf8442d41 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 16, 2023, 6:26am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3535 "2023-04-16T06:26:32Z")
@heula There is a difference to the connection. When there is no doorbell Connected I have to trigger a different function. Something goes wrong there I guess ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [April 16, 2023, 9:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3536 "2023-04-16T09:54:44Z")
@martijnpoppen , Is there something you can do to make the chime work without connected doorbell? There is nothing added to the Homebase 2 but I can use it as second siren now. So is it still gas a function. 😉 Have a nice day. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 16, 2023, 9:56am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3537 "2023-04-16T09:56:55Z")
@Heula yes it should, thats what i tried to explain in my previous post 😅 But will check your logs ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 16, 2023, 9:58am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3538 "2023-04-16T09:58:10Z")
@Heula can you trigger the chime on the Homebase 2 and sent a report after? ---
**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\ **Post date:** [April 16, 2023, 10:08am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3539 "2023-04-16T10:08:49Z")
Hey Martijn, should be the same with Homebase 3? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 16, 2023, 10:16am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3540 "2023-04-16T10:16:34Z")
@danone yes probably same issue If you can send a report too that would be nice 😃 ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [April 16, 2023, 10:40am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3541 "2023-04-16T10:40:22Z")
Hi @martijnpoppen I think I misunderstood you than. 🤦‍♂️ dbd0ff07-5f59-450c-9eff-753a7641e6e2 ---
**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\ **Post date:** [April 16, 2023, 10:55am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3542 "2023-04-16T10:55:08Z")
> [@martijnpoppen](#): > > If you can send a report too that would be nice 😃 Sure, here it is: 9165834e-af8c-4ae6-b1cd-b9950d0a7f11 Many thanks for looking into this Martjin. ---
**Author:** ![Kuijkens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kuijkens/32/58654_2.png) [@Kuijkens](https://community.homey.app/u/Kuijkens)\ **Post date:** [April 16, 2023, 4:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3543 "2023-04-16T16:11:06Z")
Nope. Still not working unfortunately. Also not after a reboot of Homey and repairing the Eufy devices. ---
**Author:** ![Anders\_Gregow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anders_gregow/32/61721_2.png) [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\ **Post date:** [April 18, 2023, 8:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3544 "2023-04-18T20:25:26Z")
I tried installing this app on Homey2023 but get 10 sec timeout all the time, and app is not installed. Should it work on Homey2023? It is very big for my Homey2016 so need to have it on the Homey2023 until I can move everything there. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 18, 2023, 8:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3545 "2023-04-18T20:53:56Z")
@Anders_Gregow please send that to Athom. Not much i can do for installing the app ---
**Author:** ![danone](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danone/32/115743_2.png) [@danone](https://community.homey.app/u/danone)\ **Post date:** [April 18, 2023, 9:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3546 "2023-04-18T21:22:55Z")
> [@Anders\_Gregow](#): > > Should it work on Homey2023? It works for me with 2023. Maybe try power cycle Homey? ---
**Author:** ![Anders\_Gregow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anders_gregow/32/61721_2.png) [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\ **Post date:** [April 19, 2023, 6:06am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3547 "2023-04-19T06:06:17Z")
Power cycling did not help, I have reported this to Athom. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 19, 2023, 7:59am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3548 "2023-04-19T07:59:59Z")
@Anders_Gregow What options did you try to install it? - you can install via here [Eufy Security App voor Homey | Homey](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security/) - via webapp - via mobile app ---
**Author:** ![Anders\_Gregow](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/anders_gregow/32/61721_2.png) [@Anders\_Gregow](https://community.homey.app/u/Anders_Gregow)\ **Post date:** [April 19, 2023, 9:08am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3549 "2023-04-19T09:08:32Z")
I tried from app-store: [Eufy Security App för Homey | Homey](https://homey.app/sv-se/app/com.eufylife.security/Eufy-Security/). Will try via mobile app tonight. [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=174) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=176)