# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 171

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 7, 2023, 10:16pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3449 "2023-02-07T22:16:48Z")

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Hey @Jan-Hendrik  
Yes thats correct

What do you expect exactly? 😅

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**Author:** ![Jan-Hendrik](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan-hendrik/32/70925_2.png) [@Jan-Hendrik](https://community.homey.app/u/Jan-Hendrik)\
**Post date:** [February 7, 2023, 10:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3450 "2023-02-07T22:24:34Z")

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i like to see the stream from my camera 😉

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 7, 2023, 10:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3451 "2023-02-07T22:31:18Z")

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But the image says its not possible right?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 7, 2023, 10:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3452 "2023-02-07T22:34:33Z")

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@Jan-Hendrik theres a notification on your timeline too from Eufy and it links to this: [[APP][Pro] Eufy Security - #4 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/4)

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**Author:** ![Joe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joe/32/3802_2.png) [@Joe](https://community.homey.app/u/Joe)\
**Post date:** [February 13, 2023, 6:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3453 "2023-02-13T18:32:24Z")

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Hi @martijnpoppen,

Thnx for all the effort to begin with 🙂. I installed the homebase 3 this week. I had been using the homebase 2 before but decided to upgrade the homebase.

Now none of the events will appear in Homey. I can still send commands to the Homey (switch the homebase alarm mode for example). But door sensors and the main alarm events wont appear in Homey. Any idea what it could be?

Also i checked the push notification settings.

I added the diagnostic report to be sure:  
0a33cb72-66ca-4fde-9f8a-e7f2418dc1de

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 13, 2023, 7:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3454 "2023-02-13T19:03:59Z")

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Hey @Joe  
Door sensors and motion sensors are not working yet in Homey with the Homebase 3

For alarm events and or camera events make sure the push notifications are enabled.

For the cameras you can do that per Security mode (home , away , etc)

For the Homebase you can find it in the Homebase settings

Hope that helps

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 18, 2023, 8:11am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3455 "2023-02-18T08:11:00Z")

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## New app update (TEST: [3.7.5](https://homey.app/a/com.eufylife.security/test)):

> **Changelog:**
> 
> **NEW:**  
> **1** : ADD: Reboot Homebase @Heula @ZwarteTeen

  

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

  

* * *
  

> You can install the **test** version by clicking the link above and press install
> 
> **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/)

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<div class="post-metadata">

**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\
**Post date:** [February 18, 2023, 11:56am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3456 "2023-02-18T11:56:52Z")

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Great, it works👍🏻

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 18, 2023, 12:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3457 "2023-02-18T12:08:38Z")

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Awesome!

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 20, 2023, 4:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3458 "2023-02-20T16:13:06Z")

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## New app update (LIVE: [3.8.0](https://homey.app/a/com.eufylife.security/)):

> **Changelog:**
> 
> **NEW:**  
> **1** : NEW: update library  
> **2** : ADD: Reboot Homebase
> 
> **FIX:**  
> **1** : FIX: prevent app crash due to wrong JSON format in notification

  

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

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<div class="post-metadata">

**Author:** ![Chromoris](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chromoris/32/10668_2.png) [@Chromoris](https://community.homey.app/u/Chromoris)\
**Post date:** [February 23, 2023, 7:46am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3459 "2023-02-23T07:46:01Z")

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For some reason the full changelog on the app page is no longer working. I get a blank changelog in the popup when I click to view the full changelog.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 23, 2023, 8:12am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3460 "2023-02-23T08:12:26Z")

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@Chromoris i’ll report it to Athom 🙂

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<div class="post-metadata">

**Author:** ![peter\_vergauwen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_vergauwen/32/56154_2.png) [@peter\_vergauwen](https://community.homey.app/u/peter_vergauwen)\
**Post date:** [February 23, 2023, 1:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3461 "2023-02-23T13:25:38Z")

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For homey 3 base users are sensors fro windows already fully supported now?  
it seems that they are not sending any status to homey yet. It works fine for my motion sensor and 4k outdoor cam but not with my window sensors. Thx for any feedback and great job … you are doing… my respect

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [February 23, 2023, 1:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3462 "2023-02-23T13:37:45Z")

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Hey @peter_vergauwen  
Not yet. I’ll check with the dev of the library.

Can you help me out with sending a report once your sensors are activated?

Then i can send that along to the dev

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<div class="post-metadata">

**Author:** ![norenz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/norenz/32/16887_2.png) [@norenz](https://community.homey.app/u/norenz)\
**Post date:** [February 24, 2023, 8:56am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3463 "2023-02-24T08:56:37Z")

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Anyone that got stream working with PiPup?

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<div class="post-metadata">

**Author:** ![Psico](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/psico/32/56612_2.png) [@Psico](https://community.homey.app/u/Psico)\
**Post date:** [March 3, 2023, 10:30am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3464 "2023-03-03T10:30:52Z")

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According to the picture list, this does not yet support eufy dual camera WIRED. At least it is not shown where compatible devices are listed.  
Is there any hope for that?

Thanks for this great app for homey

Br  
Dennis

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 3, 2023, 10:34am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3465 "2023-03-03T10:34:22Z")

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Hey @Psico  
No it’s not supported yet.

As the wired is not available in EU and this app is mainly focussed on EU.  
Do you already own a Dual Wired?

Please note: a Battery Doorbell wired to the 12v is not a Wired Doorbell 🙂

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<div class="post-metadata">

**Author:** ![KevinC](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kevinc/32/29893_2.png) [@KevinC](https://community.homey.app/u/KevinC)\
**Post date:** [March 4, 2023, 9:46am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3466 "2023-03-04T09:46:20Z")

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Hi, Since a few days the Eufy Doorbell doesn’t run my Flow when the doorbell is pressed.

Anything to do with this recent update?  
I removed the device and installed again, but doesn’t help.

Kind regards  
Kevin

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 4, 2023, 10:22am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3467 "2023-03-04T10:22:04Z")

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@KevinC  
Removing and re-adding devices to the Eufy app won’t change anything to the working of the device. As it’s all cloud based 🙂

Can you try to restart the app?  
It might be that the notification service is stopped. It’s a known issue which i still have to fix

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [March 6, 2023, 10:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3468 "2023-03-06T22:21:27Z")

</div>

## New app update (LIVE: [3.9.0](https://homey.app/a/com.eufylife.security/)):

> **Changelog:**
> 
> **NEW:**  
> **1** : NEW: add security mode trigger to non-homebase camera’s

  

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

[Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=170)

[Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=172)
