# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 169
**Author:** ![Matthieu\_Moreau](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/matthieu_moreau/32/57526_2.png) [@Matthieu\_Moreau](https://community.homey.app/u/Matthieu_Moreau)\ **Post date:** [January 21, 2023, 11:22am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3405 "2023-01-21T11:22:17Z")
@martijnpoppen The doorbell detects the postwoman and rings the base as if it had rung when it had not ---
**Author:** ![Wemo\_Wemo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wemo_wemo/32/13743_2.png) [@Wemo\_Wemo](https://community.homey.app/u/Wemo_Wemo)\ **Post date:** [January 22, 2023, 10:45am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3406 "2023-01-22T10:45:27Z")
My cams don’t work anymore. Eufy v4.5.5. Homey latest version. 8.1.2 ---
**Author:** ![Wemo\_Wemo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wemo_wemo/32/13743_2.png) [@Wemo\_Wemo](https://community.homey.app/u/Wemo_Wemo)\ **Post date:** [January 22, 2023, 11:43am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3408 "2023-01-22T11:43:43Z")
**V3.7.2 latest** **Very hard to type when foreground colour is white and background colour is light gray when replying to your email. Thanks.** ---
**Author:** ![Wemo\_Wemo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wemo_wemo/32/13743_2.png) [@Wemo\_Wemo](https://community.homey.app/u/Wemo_Wemo)\ **Post date:** [January 22, 2023, 11:46am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3409 "2023-01-22T11:46:45Z")
When holding device cam and opens, no image any more, battery level is now unknown, ![image0.png](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/b/5bf3cfdb211415274bbdb2ef19b8be5e65ed6875.png) ![image1.png](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/9/5940f5bce8023a7cbe8399b535bfecb456d39d1b.png) ![image2.png](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/0/a0805d39a0333482f8687a78d53548fe2612d2d6.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 22, 2023, 1:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3410 "2023-01-22T13:15:29Z")
@Wemo_Wemo as already replied in the review. Use the link to the official topic. Otherwise we get Eufy topics everywhere. @Dijker can you move this to the official topic? > [@\[APP\]\[Pro\] Eufy Security](https://community.homey.app/t/app-pro-eufy-security/44921): > > uk - Eufy Security Smart Home Simplified Add support for Eufy Cam/Doorbell in Homey. Useful links [To-Do List memo](https://community.homey.app/t/app-eufy-security/44921/3)[Frequently Asked Questions white_question_mark](https://community.homey.app/t/app-eufy-security/44921/4)[Unsupported Devices exclamation](https://community.homey.app/t/app-eufy-security/44921/5)[Get Support construction](https://community.homey.app/t/app-eufy-security/44921/2)[Dutch subtopic netherlands](https://community.homey.app/t/app-pro-eufy-security-nl/60540/) NOTE This is not the topic for Eufy Home devices. The topic for Eufy Home you can find here: [Eufy Home](https://community.homey.app/t/app-eufy-home/46610) Account Information Because of the way the Eufy Security private API works, an email/password combo cannot work with both the … ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 22, 2023, 2:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3411 "2023-01-22T14:43:12Z")
@Wemo_Wemo - battery can happen sometimes. Changing the security modes of your Homebase will trigger an update - about the image. What exactly do you expect when you read that message? 🤔 - and you say they dont work. What exactly does t work anymote? ---
**Author:** ![Wemo\_Wemo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wemo_wemo/32/13743_2.png) [@Wemo\_Wemo](https://community.homey.app/u/Wemo_Wemo)\ **Post date:** [January 22, 2023, 9:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3415 "2023-01-22T21:06:14Z")
Sorry about that. How? Need step by step. Thanks ---
**Author:** ![Wemo\_Wemo](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wemo_wemo/32/13743_2.png) [@Wemo\_Wemo](https://community.homey.app/u/Wemo_Wemo)\ **Post date:** [January 23, 2023, 10:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3416 "2023-01-23T22:56:37Z")
-Battery now working. -Used to show image but now a message appears as follows: Eufy made chages to their API. Currently it’s not possible to retrieve camera thumbnails from the Eufy devices in Homey. -They didnt display battery status, motion detection, image, etc. Uninstalled and reinstalled and all work now except the image, which is understandable. Thanks for your patience. I had trouble trying to reply this but all good now, I hope. Thanks again. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 24, 2023, 11:08am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3417 "2023-01-24T11:08:09Z")
@Wemo_Wemo Nice that’s working again For the image I hope we’ll find a fix soon. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 26, 2023, 3:35pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3418 "2023-01-26T15:35:21Z")
## New app update (TEST: [3.7.3](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **FIX:** > **1** : FIX: Eufycam 3 light switch @Yannick_Eeckelaert * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) ---
**Author:** ![Marco3](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marco3/32/17331_2.png) [@Marco3](https://community.homey.app/u/Marco3)\ **Post date:** [January 27, 2023, 10:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3419 "2023-01-27T22:17:12Z")
De batterij status werkt niet helaas. Marco ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 27, 2023, 10:48pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3420 "2023-01-27T22:48:43Z")
@Marco3 this is a English topic Please change your message so everybody can read along. You can force the battery update by changing the security modes of the Homebase ---
**Author:** ![Marco3](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marco3/32/17331_2.png) [@Marco3](https://community.homey.app/u/Marco3)\ **Post date:** [January 27, 2023, 11:39pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3421 "2023-01-27T23:39:18Z")
the value I read in homey is incorrect. I have 1 camera that the battery is empty, I received that message via homey, then charged the battery, but in homey it is still empty. where can i find it in the home base? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 28, 2023, 9:24am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3422 "2023-01-28T09:24:46Z")
@Marco3 also check [FAQ](https://community.homey.app/t/app-pro-eufy-security/44921/4) Q5 But you can change the Homebase from Home to Away or something like that ---
**Author:** ![Marco3](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marco3/32/17331_2.png) [@Marco3](https://community.homey.app/u/Marco3)\ **Post date:** [January 28, 2023, 12:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3423 "2023-01-28T12:08:03Z")
9e180cb2-b02d-4062-bc92-d05825423a8c battery status that I see in homey is not correct and does not change. see report. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 28, 2023, 1:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3424 "2023-01-28T13:03:18Z")
@Marco3 did you read the FAQ i sent you? 😅 ---
**Author:** ![Marco3](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marco3/32/17331_2.png) [@Marco3](https://community.homey.app/u/Marco3)\ **Post date:** [January 28, 2023, 2:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3425 "2023-01-28T14:01:44Z")
Oke ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 28, 2023, 3:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3426 "2023-01-28T15:15:04Z")
@Marco3 there’s not much that i can do. Eufy doesn’t report it properly so in Homey it’s kinda useless ---
**Author:** ![Goliath](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/goliath/32/15652_2.png) [@Goliath](https://community.homey.app/u/Goliath)\ **Post date:** [January 30, 2023, 9:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3427 "2023-01-30T21:20:10Z")
@martijnpoppen why can’t you trigger a recording and save the video on the homebase? For example, I want Fibaro motion sensor trigger a recording on eufy cam once there is a motion detected. Eufy is recording when a motion is detected why not do the same but use external sensors instead of the inbuilt motion sensor inside the camera? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 30, 2023, 9:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3428 "2023-01-30T21:25:24Z")
@Goliath thats not possible 😉 Eufy does this internal on the Homebase firmware. Its not something which their app does Next to that. This is not a official integration. So no support or available tools from Eufy. This is all reverersed engineered and already has a lot of possibilities considering that Eufy doesn’t provide any of this for 3rd parties [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=168) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=170)