# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 160
**Author:** ![Rens\_Hoekema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rens_hoekema/32/12848_2.png) [@Rens\_Hoekema](https://community.homey.app/u/Rens_Hoekema)\ **Post date:** [December 21, 2022, 3:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3223 "2022-12-21T15:03:27Z")
working again ๐Ÿ˜ƒ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 21, 2022, 3:05pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3224 "2022-12-21T15:05:19Z")
NICE! ๐ŸŽ‰ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 21, 2022, 3:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3225 "2022-12-21T15:20:44Z")
@Michel_Bakker image buffer error is gone ๐Ÿ™‚ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 21, 2022, 3:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3226 "2022-12-21T15:26:49Z")
# **Fix is Live!** ๐Ÿ˜ƒ * * * ## New app update (LIVE: [3.6.2](https://homey.app/a/com.eufylife.security/)): > **Changelog:** > > **NEW:** > **1** : NEW: update library (Decrypt API methods) โš  > **2** : NEW: add 2FA support ๐ŸŽ‰ > **3** : NEW: enhanced the pairing process (due to 2FA) > **4** : NEW: Dutch app description ๐Ÿ‡ณ๐Ÿ‡ฑ > **5** : NEW: App image updated > **6** : NEW: changed the fallback image (better explanation) >   > > **FIXES:** > **1** : FIX: cloud stream ๐ŸŽ‰ > **2** : FIX: App startup process due to recent API changes > **3** : FIX: event helper error reports > **4** : FIX: wrong email password login * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) ---
**Author:** ![Jonathan\_Draper](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonathan_draper/32/33978_2.png) [@Jonathan\_Draper](https://community.homey.app/u/Jonathan_Draper)\ **Post date:** [December 21, 2022, 3:48pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3227 "2022-12-21T15:48:09Z")
Confirmed everything working with the new live version. Thanks so much again @martijnpoppen ---
**Author:** ![Michel\_Bakker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michel_bakker/32/29792_2.png) [@Michel\_Bakker](https://community.homey.app/u/Michel_Bakker)\ **Post date:** [December 21, 2022, 4:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3228 "2022-12-21T16:09:05Z")
Not working here 6a748c4f-aa51-4ce4-96c2-99230f8de608 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 21, 2022, 4:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3229 "2022-12-21T16:09:42Z")
@Michel_Bakker just replied, but whatโ€™s not working? ---
**Author:** ![Michel\_Bakker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michel_bakker/32/29792_2.png) [@Michel\_Bakker](https://community.homey.app/u/Michel_Bakker)\ **Post date:** [December 21, 2022, 4:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3230 "2022-12-21T16:10:41Z")
Seeing image ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 21, 2022, 4:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3231 "2022-12-21T16:11:05Z")
Sorry can you please eloborate a bit more? This is kind of a guessing game ๐Ÿ˜… ---
**Author:** ![Michel\_Bakker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michel_bakker/32/29792_2.png) [@Michel\_Bakker](https://community.homey.app/u/Michel_Bakker)\ **Post date:** [December 21, 2022, 4:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3232 "2022-12-21T16:12:24Z")
Sorry for that but I donโ€™t get any image with motion just emty ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 21, 2022, 4:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3233 "2022-12-21T16:14:36Z")
Gotcha, will fix ๐Ÿ™‚ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 21, 2022, 4:16pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3234 "2022-12-21T16:16:07Z")
## New app update (LIVE: [3.6.3](https://homey.app/a/com.eufylife.security/)): > **Changelog:** > **FIXES:** > **1** : FIX: fallback image > **2** : FIX: settings page error * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) ---
**Author:** ![Michel\_Bakker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michel_bakker/32/29792_2.png) [@Michel\_Bakker](https://community.homey.app/u/Michel_Bakker)\ **Post date:** [December 21, 2022, 4:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3235 "2022-12-21T16:22:24Z")
Now I only get default page after motion no new image ---
**Author:** ![Roger\_Gorissen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roger_gorissen/32/9534_2.png) [@Roger\_Gorissen](https://community.homey.app/u/Roger_Gorissen)\ **Post date:** [December 21, 2022, 4:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3236 "2022-12-21T16:25:35Z")
With the 3.6.3 I got my devices back. With 3.6.2 I just got exclamation marks. But I donโ€™t have any pictures, neither on the doorbell, nor on my camera. Just get the image with the message that Eufy changed their API and itโ€™s not possible etc. I thought with these updates the decrypting of the images would be possible? Or is it my misunderstanding? ---
**Author:** ![Michel\_Bakker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michel_bakker/32/29792_2.png) [@Michel\_Bakker](https://community.homey.app/u/Michel_Bakker)\ **Post date:** [December 21, 2022, 4:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3237 "2022-12-21T16:26:26Z")
Thatโ€™s why this calls testing ---
**Author:** ![Roger\_Gorissen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/roger_gorissen/32/9534_2.png) [@Roger\_Gorissen](https://community.homey.app/u/Roger_Gorissen)\ **Post date:** [December 21, 2022, 4:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3238 "2022-12-21T16:28:25Z")
If I know what to expect, I can test more thoroughly. Thatโ€™s my reason for questioning. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 21, 2022, 4:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3239 "2022-12-21T16:31:24Z")
@Roger_Gorissen no images are still broken see [[APP][Pro] Eufy Security - #4 by martijnpoppen - Apps - Homey Community Forum](https://tinyurl.com/eufy-homey) ---
**Author:** ![Quaasteniet](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/quaasteniet/32/17209_2.png) [@Quaasteniet](https://community.homey.app/u/Quaasteniet)\ **Post date:** [December 21, 2022, 4:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3240 "2022-12-21T16:40:07Z")
Not sure if Iโ€™m helping, but sharing my experience with the Beta. Iโ€™m able to add devices as well. But I think in the past I could initiate a chime on the homebase 2. Maybe that was not possible anymore, since I just installed homey and eufy in a new house. ---
**Author:** ![tony\_van\_der\_elst](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tony_van_der_elst/32/33864_2.png) [@tony\_van\_der\_elst](https://community.homey.app/u/tony_van_der_elst)\ **Post date:** [December 21, 2022, 5:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3241 "2022-12-21T17:25:51Z")
Hello, How do i make a other admin account with just one smartphone? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 21, 2022, 5:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3242 "2022-12-21T17:27:53Z")
Hey @tony_van_der_elst You can logout and login with the other account ๐Ÿ˜‰ [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=159) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=161)