# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 159

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**Author:** ![Jonathan\_Draper](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonathan_draper/32/33978_2.png) [@Jonathan\_Draper](https://community.homey.app/u/Jonathan_Draper)\
**Post date:** [December 21, 2022, 12:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3203 "2022-12-21T12:58:05Z")

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Nope that was a mistake! Same outcome though. Weirdly just tried again and this time it came up with a captcha and then then the same error as before whereas previously it never showed me the captcha.

I also tried with 2 other eufy accounts - one my main owner one and another which I’d set up with 2FA for automation purposes and same outcome on both

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**Author:** ![Rens\_Hoekema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rens_hoekema/32/12848_2.png) [@Rens\_Hoekema](https://community.homey.app/u/Rens_Hoekema)\
**Post date:** [December 21, 2022, 1:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3204 "2022-12-21T13:00:32Z")

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yes checked it again, but no luck @martijnpoppen hopefully you will fix it 🙂

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**Author:** ![Rens\_Hoekema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rens_hoekema/32/12848_2.png) [@Rens\_Hoekema](https://community.homey.app/u/Rens_Hoekema)\
**Post date:** [December 21, 2022, 1:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3205 "2022-12-21T13:07:28Z")

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not sure what is going on but what I observe is the following:

When I log in to the app with the account used by homey, no devices are present.  
So I reinvited that account with my admin account and when I login the app it shows all de devices again.

So i’m repairing it in homey but with no luck getting the same error as Jonathan Draper.

I checked again with the account i’m using with homey and logged into the eufy app. I see all the devices are disappeared again.  
@martijnpoppen

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 21, 2022, 1:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3206 "2022-12-21T13:08:48Z")

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@Rens_Hoekema they’re not dissapeared, but not showing:

Click the dropdown at the top

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/0/c0f8c76ce6ece1a33f7e7ed2509f20b64c4ffff6.jpeg)

Select all devices:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/8/28977891796e9eec15be090294a6b73eb208204a.jpeg)

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**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\
**Post date:** [December 21, 2022, 1:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3207 "2022-12-21T13:10:12Z")

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With the 3.6.0 update all devices are working again. No need to log in again.

Thanks Martijn.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 21, 2022, 1:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3208 "2022-12-21T13:10:32Z")

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@Heula Nice!  
Seems like hit and miss at the moment 😛

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<div class="post-metadata">

**Author:** ![Rens\_Hoekema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rens_hoekema/32/12848_2.png) [@Rens\_Hoekema](https://community.homey.app/u/Rens_Hoekema)\
**Post date:** [December 21, 2022, 1:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3209 "2022-12-21T13:17:07Z")

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Ok wrong about that but 5f2bcbb1-0d65-4458-84d2-524b037c60f5 still not working

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 21, 2022, 1:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3210 "2022-12-21T13:23:48Z")

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@Rens_Hoekema in case you missed my message 😛

> [@\[APP\]\[Pro\] Eufy Security](https://community.homey.app/t/app-pro-eufy-security/44921/3202):
>
> @Rens_Hoekema @Jonathan_Draper I think I found it, will make a new update soon!

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<div class="post-metadata">

**Author:** ![Rens\_Hoekema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rens_hoekema/32/12848_2.png) [@Rens\_Hoekema](https://community.homey.app/u/Rens_Hoekema)\
**Post date:** [December 21, 2022, 1:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3211 "2022-12-21T13:30:23Z")

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I think I did 😅

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**Author:** ![Maurice\_1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/maurice_1/32/57526_2.png) [@Maurice\_1](https://community.homey.app/u/Maurice_1)\
**Post date:** [December 21, 2022, 1:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3212 "2022-12-21T13:58:59Z")

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Thanks Martijn, installed 3.6.0 and my Eufy devices are active again. I needed to log in with my credentials after installing the new version 🙂 Thanks for your effort!

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**Author:** ![michaelhuisman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michaelhuisman/32/33925_2.png) [@michaelhuisman](https://community.homey.app/u/michaelhuisman)\
**Post date:** [December 21, 2022, 2:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3213 "2022-12-21T14:00:09Z")

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new 3.6.0? or another build number?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 21, 2022, 2:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3214 "2022-12-21T14:06:13Z")

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@michaelhuisman will be a new build number, but not out yet. Once it’s ready it will be posted here

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<div class="post-metadata">

**Author:** ![michaelhuisman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michaelhuisman/32/33925_2.png) [@michaelhuisman](https://community.homey.app/u/michaelhuisman)\
**Post date:** [December 21, 2022, 2:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3215 "2022-12-21T14:12:44Z")

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okay, thanks. took a few times, but I actually got the captcha now and managed to connect up 11 devices I need to see.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 21, 2022, 2:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3216 "2022-12-21T14:14:09Z")

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Nice! 😃

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<div class="post-metadata">

**Author:** ![michaelhuisman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michaelhuisman/32/33925_2.png) [@michaelhuisman](https://community.homey.app/u/michaelhuisman)\
**Post date:** [December 21, 2022, 2:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3217 "2022-12-21T14:28:53Z")

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yeah, fab work from your side!

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 21, 2022, 2:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3218 "2022-12-21T14:33:57Z")

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Thanks! 😃

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 21, 2022, 2:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3219 "2022-12-21T14:34:23Z")

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## ⚠ Update ⚠

This uses the API decryption methods but might be that your login doesn’t work. Please let me know 🙂

* * *

## New app update (test: [3.6.2](https://homey.app/a/com.eufylife.security/test)):

> **Changelog:**
> 
> **NEW:**  
> **1** : NEW: update library (Decrypt API methods) ⚠  
> **2** : NEW: add 2FA support 🎉  
> **3** : NEW: enhanced the pairing process (due to 2FA)  
> **4** : NEW: Dutch app description  
> **5** : NEW: App image updated  
> **6** : NEW: changed the fallback image  
> &nbsp;
> 
> **FIXES:**  
> **1** : FIX: cloud stream 🎉  
> **2** : FIX: App startup process due to recent API changes  
> **3** : FIX: event helper errors  
> **4** : FIX: wrong email password login

  

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

  

* * *
  

> You can install the **test** version by clicking the link above and press install
> 
> **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 21, 2022, 2:35pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3220 "2022-12-21T14:35:18Z")

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@Jonathan_Draper @Rens_Hoekema see above 😃 ☝

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<div class="post-metadata">

**Author:** ![Michel\_Bakker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michel_bakker/32/29792_2.png) [@Michel\_Bakker](https://community.homey.app/u/Michel_Bakker)\
**Post date:** [December 21, 2022, 2:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3221 "2022-12-21T14:49:57Z")

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Error invalid image buffer at this point 6.3.1

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 21, 2022, 2:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3222 "2022-12-21T14:50:48Z")

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Yeah I changed the fallback image 😛  
But it’s a bit to big. will be fixed in the next one  
thumbnails are still broken anyway

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[Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=160)
