# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 154
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 8, 2022, 8:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3102 "2022-12-08T20:06:44Z")
Make sure you have the notifications enabled for your sensor. (inside the selected security mode) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/a/7ab08c74b388d84b53ed8eacb3920be3b9d45edd.jpeg) ---
**Author:** ![Robin\_Groeneveld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_groeneveld/32/60051_2.png) [@Robin\_Groeneveld](https://community.homey.app/u/Robin_Groeneveld)\ **Post date:** [December 8, 2022, 8:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3103 "2022-12-08T20:29:30Z")
Yes, all the notification settings are correct. The flow works fine when I test it in the Homey app. But if I open the door nothing happen. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 8, 2022, 8:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3104 "2022-12-08T20:32:05Z")
When you open the door do you receive a notification on your phone? ---
**Author:** ![Robin\_Groeneveld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_groeneveld/32/60051_2.png) [@Robin\_Groeneveld](https://community.homey.app/u/Robin_Groeneveld)\ **Post date:** [December 8, 2022, 8:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3105 "2022-12-08T20:33:51Z")
Yes, thats right and the homebase alarm turns on. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 8, 2022, 8:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3106 "2022-12-08T20:34:36Z")
Can you send a diagnostic report? More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) ---
**Author:** ![Robin\_Groeneveld](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robin_groeneveld/32/60051_2.png) [@Robin\_Groeneveld](https://community.homey.app/u/Robin_Groeneveld)\ **Post date:** [December 8, 2022, 8:39pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3107 "2022-12-08T20:39:03Z")
30652a3d-55b9-42dc-bb7c-b0f279b00b08 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 8, 2022, 9:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3108 "2022-12-08T21:09:11Z")
@Robin_Groeneveld I do see the doorsensor working properly in the logs. Can you share your flow? Edit: nevermind! found the issue ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 8, 2022, 9:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3109 "2022-12-08T21:13:47Z")
@lukelinsj I did test the quick response. For me it does work. But only the custom responses it seems 🤔 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 8, 2022, 9:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3110 "2022-12-08T21:22:40Z")
## New app update (test: [3.4.7](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **FIXES:** > **1** : FIX: remove alarm\_motion from Door sensor * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) @Robin_Groeneveld @Daniel_Frankenhuis if you install the above version (click link and install via green button). You’ll get the update version. There was an issue that the motion card was somehow connected to the door sensor. Right now it’s only 1 card (Contact Alarm). Make sure to check and fix your flow 🙂 ---
**Author:** ![Daniel\_Frankenhuis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_frankenhuis/32/56721_2.png) [@Daniel\_Frankenhuis](https://community.homey.app/u/Daniel_Frankenhuis)\ **Post date:** [December 8, 2022, 9:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3111 "2022-12-08T21:34:34Z")
Sorry kan er nog steeds maar 1 kiezen Sorry i can only pick 1 ---
**Author:** ![Daniel\_Frankenhuis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_frankenhuis/32/56721_2.png) [@Daniel\_Frankenhuis](https://community.homey.app/u/Daniel_Frankenhuis)\ **Post date:** [December 8, 2022, 9:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3112 "2022-12-08T21:40:48Z")
d6d534d9-74a9-4ec0-bdbf-d1a3ff4f1f03 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 8, 2022, 9:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3113 "2022-12-08T21:43:09Z")
@Daniel_Frankenhuis Make sure to use the contact alarm card. 🙂 I see that the motion card is not removed, will make another fix for that ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 8, 2022, 9:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3114 "2022-12-08T21:54:10Z")
@Daniel_Frankenhuis new fix is ready, you can force install it via the same link as above 🙂 ---
**Author:** ![Daniel\_Frankenhuis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_frankenhuis/32/56721_2.png) [@Daniel\_Frankenhuis](https://community.homey.app/u/Daniel_Frankenhuis)\ **Post date:** [December 8, 2022, 10:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3115 "2022-12-08T22:02:38Z")
Sorry maar ik voel mij echt dom. Heb de update gedraaid. maar kan nog steeds maar 1 als kiezen zie foto’s ![IMG_9732.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/7/c7f0e1380fe11b318d5cabdc95ecbaee427d58d8.jpeg) ![IMG_9733.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/6/b61b000995b03400373b15f796a69e5e344de157.jpeg) ![IMG_9734.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/1/7188c42eb22037e80dc899107d90c26808cc07d7.jpeg) ![IMG_9735.PNG](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/9/595e5606c1c3dcc517b94d3b09ad6c852da7b800.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 8, 2022, 10:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3116 "2022-12-08T22:03:15Z")
@Daniel_Frankenhuis yes thats the correct one. You had motion alarm before…but contact alarm is the proper card ---
**Author:** ![Daniel\_Frankenhuis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_frankenhuis/32/56721_2.png) [@Daniel\_Frankenhuis](https://community.homey.app/u/Daniel_Frankenhuis)\ **Post date:** [December 8, 2022, 10:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3117 "2022-12-08T22:04:41Z")
Still doesnt work 43918f28-c408-4cf8-84c7-137af4001714 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 8, 2022, 10:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3118 "2022-12-08T22:09:34Z")
Ah Sorry, can you install it once more. (new update) ---
**Author:** ![Daniel\_Frankenhuis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_frankenhuis/32/56721_2.png) [@Daniel\_Frankenhuis](https://community.homey.app/u/Daniel_Frankenhuis)\ **Post date:** [December 8, 2022, 10:13pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3119 "2022-12-08T22:13:45Z")
Helaas nog steeds kan ik alleen maar 1 kaart kiezen bij het kopje als. ---
**Author:** ![Daniel\_Frankenhuis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_frankenhuis/32/56721_2.png) [@Daniel\_Frankenhuis](https://community.homey.app/u/Daniel_Frankenhuis)\ **Post date:** [December 8, 2022, 10:16pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3120 "2022-12-08T22:16:22Z")
![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/3/e3166929d87b7a850e2a717440046b62d98eb50d.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/8/681213fda74ec6ff7d0a12dce5c4a2606691854c.jpeg) ---
**Author:** ![Daniel\_Frankenhuis](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_frankenhuis/32/56721_2.png) [@Daniel\_Frankenhuis](https://community.homey.app/u/Daniel_Frankenhuis)\ **Post date:** [December 8, 2022, 10:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3121 "2022-12-08T22:17:06Z")
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