# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 151

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 30, 2022, 7:53am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3041 "2022-11-30T07:53:49Z")

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Hey @homeypro  
Can you check your Homebase notifications?

Make sure these are on:

 ![Screenshot_2022-11-28-18-38-16-56_ff785028b59b747d09873fc0674450df](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/6/b6136051d8cbe739bc473c68fdfed779f33b2a8f.jpeg)

Theres an in issue with setting those settings from Homey at the moment  
Due to a bug in Eufy the settings are reset every now and then. Thats why i made a option to force them. Somehow that force option got broken.

Can you also send me a diagnostic report?

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**Author:** ![FranklyEpic](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/franklyepic/32/48229_2.png) [@FranklyEpic](https://community.homey.app/u/FranklyEpic)\
**Post date:** [November 30, 2022, 8:08am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3042 "2022-11-30T08:08:30Z")

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Hey @martijnpoppen  
Just a heads up, the small fault I reported which went away as you said has kind of appeared again. For the last 2 days, Homey has changed the Eufy Alarm mode to the wrong one.

No idea how or why but the flows have not changed at all.

Nick

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 30, 2022, 8:31am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3043 "2022-11-30T08:31:50Z")

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Hey @FranklyEpic  
Do you mean the alarm\_arm\_mode or the security modes? 😛

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<div class="post-metadata">

**Author:** ![FranklyEpic](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/franklyepic/32/48229_2.png) [@FranklyEpic](https://community.homey.app/u/FranklyEpic)\
**Post date:** [November 30, 2022, 8:37am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3044 "2022-11-30T08:37:35Z")

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Ha!!! I don’t even know!

I think the security modes…

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 30, 2022, 8:39am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3045 "2022-11-30T08:39:15Z")

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Then my answer is the same as this: [[APP][Pro] Eufy Security - #3041 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/3041) 😛

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 30, 2022, 10:23am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3046 "2022-11-30T10:23:47Z")

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@FranklyEpic can you send a diagnostic report so I can check the issue? 🙂

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<div class="post-metadata">

**Author:** ![FranklyEpic](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/franklyepic/32/48229_2.png) [@FranklyEpic](https://community.homey.app/u/FranklyEpic)\
**Post date:** [November 30, 2022, 12:44pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3047 "2022-11-30T12:44:36Z")

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Ha! That explains a few things… sending report now!  
Nick

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 30, 2022, 10:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3048 "2022-11-30T22:37:05Z")

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## New app update (live: [3.4.2](https://homey.app/a/com.eufylife.security)):

> **Changelog:**
> 
> **FIXES:**  
> **1** : FIX: Homebase notifications not coming trough  
> **2** : FIX: Homebase alarm not coming trough

  

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

@FranklyEpic @homeypro  
Should be fixed in the new version. Every 30 minutes there runs a job to fix those notifications in the Homebase 🙂

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<div class="post-metadata">

**Author:** ![FranklyEpic](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/franklyepic/32/48229_2.png) [@FranklyEpic](https://community.homey.app/u/FranklyEpic)\
**Post date:** [November 30, 2022, 11:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3049 "2022-11-30T23:19:02Z")

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Wuhooooo

I feel like I helped do a thing!!!

😉

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 1, 2022, 11:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3050 "2022-12-01T23:32:48Z")

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## New app update (live: [3.4.3](https://homey.app/a/com.eufylife.security)):

> **Changelog:**
> 
> **FIXES:**  
> **1** : FIX: Homebase notifications not coming trough  
> **2** : FIX: Homebase 2 & 3 alarm not coming trough  
> **3.** : FIX: Eufy Stream url for Chromecast (Thanks @DominicVonk !)  
> **4.** : FIX image not updating after motion

  

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 2, 2022, 10:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3052 "2022-12-02T10:54:43Z")

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Hey @Jan_Albert  
I saw you already posted this in the [Dutch topic](https://community.homey.app/t/app-pro-eufy-security-nl/60540/669)

Please keep this one in english 😉

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<div class="post-metadata">

**Author:** ![homeypro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/homeypro/32/51936_2.png) [@homeypro](https://community.homey.app/u/homeypro)\
**Post date:** [December 2, 2022, 7:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3053 "2022-12-02T19:20:59Z")

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Hi @martijnpoppen, Just wanted to let you know that it’s fully working again. Thank you very much for the quick response and solution. Really great!

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 2, 2022, 7:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3054 "2022-12-02T19:27:01Z")

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Thanks @homeypro

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 2, 2022, 8:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3055 "2022-12-02T20:21:10Z")

</div>

## New app update (live: [3.4.4](https://homey.app/a/com.eufylife.security)):

> **Changelog:**
> 
> **FIXES:**  
> **1** : FIX: Homebase 2 & 3 alarm

  

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

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<div class="post-metadata">

**Author:** ![Jan\_Vitasek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_vitasek/32/65949_2.png) [@Jan\_Vitasek](https://community.homey.app/u/Jan_Vitasek)\
**Post date:** [December 4, 2022, 2:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3056 "2022-12-04T14:09:01Z")

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Hello,

I would like to have flows based on motion detection for my Indoor Cam Pan & Tilt. Cam is inconporated to the homey app and everything is running smoothly (turn on, off, mode changes etc). Only issue is with motion detection. Motion is detected via eufy app but it is not visible in homey app. Because of that flow based on motion detection is not working.

Can you help me with this issue?

Thank you!

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 4, 2022, 3:51pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3057 "2022-12-04T15:51:18Z")

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Hey @Jan_Vitasek  
Make sure you have push notifications enabled.

You can check them per security modes.  
Make sure they are active

 ![Screenshot_2022-11-25-20-54-36-86_ff785028b59b747d09873fc0674450df](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/0/f0041abc6294dec04e2781e7bc4a6f7c702a63fb.jpeg)  
 ![Screenshot_2022-11-25-20-54-33-66_ff785028b59b747d09873fc0674450df](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/4/f42154edac8e900e2ca676df5b5cfc9dd9a0ba1c.jpeg)

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<div class="post-metadata">

**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\
**Post date:** [December 4, 2022, 6:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3058 "2022-12-04T18:47:37Z")

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I have question about Eufy Doorbell, battery vs wired version. If I will connect battery version by wire, is there any difference in Homey integration itself?  
Also does the app provide image tag during events, eg. doorbell pressed ? Thank you.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 4, 2022, 6:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3059 "2022-12-04T18:50:47Z")

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Hey @Sharkys  
If you wire it or not it will stay a battery Doorbell 🙂  
The power only prevents the battery from not draining.

So in the Homey app it is the battery variant. However theres no difference in the cameras in Homey. Only that the battery powered variant need an Homebase

During events there is a image provided. Doorbell not always, most of the time its the combination of movement + Doorbell rpess

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<div class="post-metadata">

**Author:** ![Jan\_Vitasek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jan_vitasek/32/65949_2.png) [@Jan\_Vitasek](https://community.homey.app/u/Jan_Vitasek)\
**Post date:** [December 5, 2022, 5:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3060 "2022-12-05T17:20:49Z")

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Thank you for answer!

But I already try this before I wrote me message cause I assumed it can be trouble.

Still this not solve my issue.

Desired flow is really simple:  
When - motion is detected  
Then - turn the light on

When motion is detected eufy send me notificiation about it, so notifications are working.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [December 5, 2022, 5:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3061 "2022-12-05T17:23:34Z")

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@Jan_Vitasek did you share your Eufy devices as a house or as devices with your extra account?

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