# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 150
**Author:** ![Edgar](https://avatars.discourse-cdn.com/v4/letter/e/b487fb/32.png) [@Edgar](https://community.homey.app/u/Edgar)\ **Post date:** [November 26, 2022, 10:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3021 "2022-11-26T22:43:58Z")
It is crashing again…:’( back to live version i guess… ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 26, 2022, 11:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3022 "2022-11-26T23:01:26Z")
@Edgar the live version is also on version 3. So nothing to go back to 😉 ---
**Author:** ![Edgar](https://avatars.discourse-cdn.com/v4/letter/e/b487fb/32.png) [@Edgar](https://community.homey.app/u/Edgar)\ **Post date:** [November 27, 2022, 7:46am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3023 "2022-11-27T07:46:58Z")
That looks like it, it happened yet again on the live version… ☹ It was stable since last time. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 27, 2022, 8:03am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3024 "2022-11-27T08:03:54Z")
@Edgar did you check with athom as i suggested? > [@\[APP\]\[Pro\] Eufy Security](https://community.homey.app/t/app-pro-eufy-security/44921/2965): > > @Edgar You might want to ask Athom if they can see what goes wrong. But from this logs I can’t see any issues: ---
**Author:** ![Edgar](https://avatars.discourse-cdn.com/v4/letter/e/b487fb/32.png) [@Edgar](https://community.homey.app/u/Edgar)\ **Post date:** [November 27, 2022, 2:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3025 "2022-11-27T14:22:09Z")
They don’t wanne do that. Allready asked. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 27, 2022, 3:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3026 "2022-11-27T15:41:04Z")
Hmm, its really hard to say why it crashes. Do you see any peaks in the memory usage of Eufy Security? ---
**Author:** ![Edgar](https://avatars.discourse-cdn.com/v4/letter/e/b487fb/32.png) [@Edgar](https://community.homey.app/u/Edgar)\ **Post date:** [November 27, 2022, 7:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3027 "2022-11-27T19:20:53Z")
Its all the same as the last time we checked everything ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 27, 2022, 7:39pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3028 "2022-11-27T19:39:38Z")
@Edgar Only thing I know is that the app might crash if the memory is too high. I’ll add the message to the app and let’s see if it hits that memory warning ([source](https://apps-sdk-v3.developer.homey.app/Homey.html#.event:memwarn)) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 27, 2022, 8:57pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3029 "2022-11-27T20:57:18Z")
## New app update (test: [3.4.0](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **NEW** > **1** : NEW: update Library > > **FIXES:** > **1** : FIX: Snooze Mode issue (@trietsch ) > **2** : FIX: alarm card for Homebase 3 (@Yannick_Eeckelaert ) > **3** : FIX: Decrease memory usage (minus 5MB) (@Edgar ) > **4** : FIX: Standalone Homebase ringtone (updated version in Library) (@Chris_nl) > **5** : FIX: Force Homebase notifications not working properly (@Heula) * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) ---
**Author:** ![trietsch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/trietsch/32/50507_2.png) [@trietsch](https://community.homey.app/u/trietsch)\ **Post date:** [November 28, 2022, 7:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3030 "2022-11-28T19:50:41Z")
Confirmed that the snooze issue is fixed with 3.4.0. Thanks for the quick fix Martijn! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 28, 2022, 8:18pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3031 "2022-11-28T20:18:00Z")
Nice! 😃 ---
**Author:** ![cpistre](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cpistre/32/15670_2.png) [@cpistre](https://community.homey.app/u/cpistre)\ **Post date:** [November 29, 2022, 5:42am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3032 "2022-11-29T05:42:42Z")
Hello Does the keyboard work alone without the base by pairing it directly via homey Thanks ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 29, 2022, 6:38am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3033 "2022-11-29T06:38:46Z")
Hey @cpistre No the keyboard cant be paired at all ---
**Author:** ![Ole\_Rosset](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ole_rosset/32/52663_2.png) [@Ole\_Rosset](https://community.homey.app/u/Ole_Rosset)\ **Post date:** [November 29, 2022, 9:21am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3034 "2022-11-29T09:21:52Z")
Hey Martijn! Would like to hear your comment on this: [Why we're dropping this sponsor - YouTube](https://www.youtube.com/watch?v=2ssMQtKAMyA) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 29, 2022, 9:25am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3035 "2022-11-29T09:25:50Z")
Hey @Ole_Rosset Yes all Eufy notifications are cloud based. So the “exposed” images are just the thumbnails from the event. So the images you get in Homey, those are the cloud images they’re talking about. So that means cover image and notification image. The urls are indeed exposed to the internet, but only if you now the exact url. Not sure about the deletion of the url though. I think it’s 24 hours ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 29, 2022, 10:27am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3036 "2022-11-29T10:27:01Z")
## New app update (live: [3.4.0](https://homey.app/a/com.eufylife.security)): > **Changelog:** > > **NEW** > **1** : NEW: update Library > > **FIXES:** > **1** : FIX: Snooze Mode issue > **2** : FIX: alarm card for Homebase 3 > **3** : FIX: Decrease memory usage (minus 5MB) > **4** : FIX: Standalone Homebase ringtone (updated version in Library) > **5** : FIX: Force Homebase notifications not working properly * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) ---
**Author:** ![Ole\_Rosset](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ole_rosset/32/52663_2.png) [@Ole\_Rosset](https://community.homey.app/u/Ole_Rosset)\ **Post date:** [November 29, 2022, 10:47am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3037 "2022-11-29T10:47:52Z")
Ok, but accoring to the video, full resolution images are uploaded (with usernames) and it seems that people with the knowhow can view them and watch live feeds from the cameras and even pull passwords from API calls (4:20 and 4:31 in the video). I am no expert and to ble clear, I am not trying to criticise you or your app, but this, to me, sounds quite bad. Would this someone need access to the owners local network, their IP-address or just the eufy server address, in order to pull information/images/video like this? Don’t know, just curious. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 29, 2022, 10:52am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3038 "2022-11-29T10:52:52Z")
@Ole_Rosset What they sey about those images: - It’s about the AI Faces images (dual doorbell / Homebase 3) - Usernames → name of the AI Faces person > [@Ole\_Rosset](#): > > and it seems that people with the knowhow can view them and watch live feeds from the cameras Not really, you still need to start a stream to view a live feed, and that streams lives only for 5 minutes until it’s down again. Images. You might guess the image url, (not sure) > [@Ole\_Rosset](#): > > I am not trying to criticise you or your app, but this, to me, sounds quite bad. No I understand. I never saw this as an issue as the images are attached to a notification. But it’s a risk indeed > [@Ole\_Rosset](#): > > Would this someone need access to the owners local network, their IP-address or just the eufy server address, in order to pull information/images/video like this? no theres no link to the local network ---
**Author:** ![Ole\_Rosset](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ole_rosset/32/52663_2.png) [@Ole\_Rosset](https://community.homey.app/u/Ole_Rosset)\ **Post date:** [November 29, 2022, 10:56am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3039 "2022-11-29T10:56:31Z")
Thanks for taking the time Martijn! ---
**Author:** ![homeypro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/homeypro/32/51936_2.png) [@homeypro](https://community.homey.app/u/homeypro)\ **Post date:** [November 30, 2022, 1:23am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3040 "2022-11-30T01:23:07Z")
Hi Martijn, Since 27-11, it appears that security mode switching is no longer being triggered. I see the mode change in the home device so it syncs correctly. But the flow (advanced) hasn’t been doing its thing since 27-11. Hasn’t changed anything. Can you replicate this too? Thanks for your time and support! [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=149) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=151)