# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 15
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 31, 2021, 9:21am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/282 "2021-01-31T09:21:32Z")
Hi @noflow , You can do the same thing if you want. Enable DEBUG in the settings and send me your ACTOR\_ID in a DM, ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 31, 2021, 11:32am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/283 "2021-01-31T11:32:10Z")
Just checked the issues from @Ed_Steenhoek @dene30 and @noflow. There’s an issue with registering images if an device is just paired. A way to fix this is to restart the app. Then the images are registered with every notification. I created an bug for this and will investigate and fix 🙂 Bug link: [[BUG] Images not updating when devices are paired · Issue #22 · martijnpoppen/com.eufylife.security · GitHub](https://github.com/martijnpoppen/com.eufylife.security/issues/22) ---
**Author:** ![2Be](https://avatars.discourse-cdn.com/v4/letter/2/2bfe46/32.png) [@2Be](https://community.homey.app/u/2Be)\ **Post date:** [January 31, 2021, 12:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/284 "2021-01-31T12:01:03Z")
I see you removed the UI for quick notifications. Are they fully functional now? Testing now became a bit more difficult now I have to create or edit flows to test the commands. Just tested using flows. Standard voice commands work after the doorbell saw motion. Custom voice commands don’t work. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 31, 2021, 12:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/285 "2021-01-31T12:50:56Z")
Hey yes for now, This version is now in ready for go-live. As it contains a few hotfixes. When Athom approves this version i’ll put the quick menu back. But the hotfixes are more important to go live 🙂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 31, 2021, 12:51pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/286 "2021-01-31T12:51:48Z")
> [@martijnpoppen](#): > > No not yet. Will try some things. > Maybe the custom quick response are using different commands. Will let you know when i found something 🙂 @2Be this is still relevant. Didn’t figure it out yet ---
**Author:** ![2Be](https://avatars.discourse-cdn.com/v4/letter/2/2bfe46/32.png) [@2Be](https://community.homey.app/u/2Be)\ **Post date:** [January 31, 2021, 1:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/287 "2021-01-31T13:55:13Z")
Sorry. Just wanted to test. Not put pressure on you. 😂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 31, 2021, 2:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/288 "2021-01-31T14:59:27Z")
Haha no worries! I might have a way to test it tomorrow 👌 ---
**Author:** ![Oscar\_Strom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oscar_strom/32/6861_2.png) [@Oscar\_Strom](https://community.homey.app/u/Oscar_Strom)\ **Post date:** [January 31, 2021, 3:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/289 "2021-01-31T15:12:41Z")
I have issues Eufy doesn’t change arm mode when the flow in Homey goes. Have a feeling that I’m being log out. I have set up an additional admin user for Homey. Some one else with the same issue? ---
**Author:** ![OetAelse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oetaelse/32/9470_2.png) [@OetAelse](https://community.homey.app/u/OetAelse)\ **Post date:** [January 31, 2021, 5:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/290 "2021-01-31T17:04:00Z")
I random experience the same issue. As a workaround I restart the app everyday. That seems to kind of fix the issue. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 31, 2021, 5:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/291 "2021-01-31T17:22:42Z")
@Oscar_Strom @OetAelse Does this also count for the on/off? I have to say that I have the same issue and still trying to figure out why it does this. So for example: I leave the house and the camera goes On and in Away mode. Sometimes when I return it didn’t shut Off and Disarm. But actually the command was sent and it all seems fine. I’ll try to find a way to reset the command-service after x hours. I think it’s an expired token in this service Please let me know if this is related to the issue you’re having ---
**Author:** ![Peter\_Hendrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_hendrix/32/8090_2.png) [@Peter\_Hendrix](https://community.homey.app/u/Peter_Hendrix)\ **Post date:** [January 31, 2021, 7:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/292 "2021-01-31T19:15:46Z")
Hi @martijnpoppen , great work. However I am experiencing the same problem as @dene30 has. Still only getting the default image everywhere. I can ‘arm’, ‘disarm’ en switch the cams on and of. However I don’t get any images from the cam and also no events like movement detection and so on. I have setup a seperate account and am able to login with that account on [https://mysecurity.eufylife.com/](https://mysecurity.eufylife.com/) without any problems. (I have just enabled debugging info… if that can help you 🙂 ) ---
**Author:** ![OetAelse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oetaelse/32/9470_2.png) [@OetAelse](https://community.homey.app/u/OetAelse)\ **Post date:** [January 31, 2021, 7:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/293 "2021-01-31T19:26:55Z")
Hi Martijn, I mostly use changing the security mode. Don’t know if it’s the same for on or off. There is an option available in homey to automatically restart an app via a flow, just enable power user mode in the experiment category. I agree it has do something with an expiring token. ---
**Author:** ![Peter\_Hendrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_hendrix/32/8090_2.png) [@Peter\_Hendrix](https://community.homey.app/u/Peter_Hendrix)\ **Post date:** [January 31, 2021, 7:57pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/294 "2021-01-31T19:57:09Z")
> Hi @martijnpoppen , great work. However I am experiencing the same problem as @dene30 has. > Still only getting the default image everywhere. > > I can ‘arm’, ‘disarm’ en switch the cams on and of. However I don’t get any images from the cam and also no events like movement detection and so on. > > I have setup a seperate account and am able to login with that account on [https://mysecurity.eufylife.com/](https://mysecurity.eufylife.com/) without any problems. > > (I have just enabled debugging info… if that can help you 🙂 ) Just had a phonecall with @dene30 and he explained what happened. I switched off all notifications in the Eufy-app, that is the reason that I didn’t see any images and events. After switching all events on, everything works as a breeze. To avoid annoyance I switched of the notification permission of the Eufy-app in iOS. It would be great if it was possible to get a picture from the cams ‘on-request’ but it looks like that will not be possible…due to API limitations. @martijnpoppen , have you had contact with Eufy? It might be wise to get in contact for some support. They where very responsive when I contacted them for some support a while ago. ---
**Author:** ![Peter\_Hendrix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_hendrix/32/8090_2.png) [@Peter\_Hendrix](https://community.homey.app/u/Peter_Hendrix)\ **Post date:** [January 31, 2021, 8:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/295 "2021-01-31T20:00:01Z")
Added beers to your stash via donation 🍻 ---
**Author:** ![Oscar\_Strom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oscar_strom/32/6861_2.png) [@Oscar\_Strom](https://community.homey.app/u/Oscar_Strom)\ **Post date:** [January 31, 2021, 8:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/296 "2021-01-31T20:45:31Z")
Hello! Unfortunately I don’t use on / off, so I don’t know. I will try the workaround by restart the app once a day. Let me know if you find an solution. //O ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 31, 2021, 8:51pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/297 "2021-01-31T20:51:00Z")
@Peter_Hendrix First Thanks for the beers 😃 Good that you and @dene30 found it already. I totally agree that would be really nice., Unfortunately Eufy doesn’t provide an API. There are questions for this API for like 2 years. I’m using this library: [GitHub - JanLoebel/eufy-node-client: Experiment to talk to eufy security](https://github.com/JanLoebel/eufy-node-client) Which is an reversed engineered kinda API. As far as i know Eufy wouldn’t like an app like this. Also on the Home-Assistant forum they are talking about this topic. So with this ‘workaround’ it works. And as we say in Dutch: don’t wake sleeping dogs 😉 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 31, 2021, 8:51pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/298 "2021-01-31T20:51:50Z")
@OetAelse @Oscar_Strom Yes will let you know! > [@Eufy](https://community.homey.app/t/eufy/30479/315): > > Hello! > > Unfortunately I don’t use on / off, so I don’t know. > > I will try the workaround by restart the app once a day. > > Let me know if you find an solution. > > //O > [@OetAelse](#): > > Hi Martijn, I mostly use changing the security mode. Don’t know if it’s the same for on or off. > There is an option available in homey to automatically restart an app via a flow, just enable power user mode in the experiment category. I agree it has do something with an expiring token. ---
**Author:** ![Oscar\_Strom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oscar_strom/32/6861_2.png) [@Oscar\_Strom](https://community.homey.app/u/Oscar_Strom)\ **Post date:** [January 31, 2021, 8:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/299 "2021-01-31T20:52:34Z")
Ah ok. My solution is to go in to app config and save my credentials. That’s hard to automate, so I will try your solution from now on. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 31, 2021, 8:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/300 "2021-01-31T20:54:17Z")
@Oscar_Strom I would suggest @OetAelse his way. Saving the credentials might block you from Eufy if you do this too many times. Restarting the app is only logging you in again. Also I suggest to restart the app only once per day as too many times will also probably block you ☹ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 31, 2021, 9:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/301 "2021-01-31T21:43:29Z")
## New app update (test: 1.8.18): Updated the test version to [v1.8.18](https://homey.app/a/com.eufylife.security/test/). Two fixes made due to todays found incidents: 1. Fixed the commandService where after an x amount of hours the commands where unsuccesful (Guard\_mode - on/off - quick response commands). Probably this is fixed now and commands are sent properly. CC: @OetAelse @Oscar_Strom @David_Ogo 2. Fixed the issue which @Ed_Steenhoek @dene30 @noflow had. When a new device was added the images were not properly registered. Now when a new device gets paired the notification service is restarted to include all devices. Please test if any of this is relevant for you 😃 Github issues: [https://github.com/martijnpoppen/com.eufylife.security/issues/22](https://github.com/martijnpoppen/com.eufylife.security/issues/22) [https://github.com/martijnpoppen/com.eufylife.security/issues/23](https://github.com/martijnpoppen/com.eufylife.security/issues/23) [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=14) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=16)