# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 149
**Author:** ![iBosvelt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ibosvelt/32/47824_2.png) [@iBosvelt](https://community.homey.app/u/iBosvelt)\ **Post date:** [November 21, 2022, 4:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3001 "2022-11-21T16:04:37Z")
@martijnpoppen: is a delay of 5 seconds normal after pressing the doorbell of detecting movement? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 21, 2022, 4:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3002 "2022-11-21T16:06:57Z")
@iBosvelt depends. If the notification is also slow on your phone it will be the same in Homey. ---
**Author:** ![iBosvelt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ibosvelt/32/47824_2.png) [@iBosvelt](https://community.homey.app/u/iBosvelt)\ **Post date:** [November 21, 2022, 4:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3003 "2022-11-21T16:15:27Z")
The 5 seconds is the difference between phone and Homey. What can I do about that? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 21, 2022, 4:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3004 "2022-11-21T16:24:41Z")
@iBosvelt that is strange. You can try this: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/d/fd3aceb5497bc85b61700e80489e97a61f65b7be.jpeg) Out of experience these are the best settings for streaming and retrieving notifications ---
**Author:** ![iBosvelt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ibosvelt/32/47824_2.png) [@iBosvelt](https://community.homey.app/u/iBosvelt)\ **Post date:** [November 21, 2022, 4:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3005 "2022-11-21T16:40:14Z")
Oke thanks! And the last one? And the second account, which I share the doorbell, had 2-FA on. Can that be a reason? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 21, 2022, 4:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3006 "2022-11-21T16:41:27Z")
I have it set to smart display first. Because I use the streaming card in Homey to keep the delay to a minimum > [@iBosvelt](#): > > And the second account, which I share the doorbell, had 2-FA on. Can that be a reason? If that’s the case you would have gotten some errors in Homey 😛 2FA will soon be implemented though ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 22, 2022, 12:48pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3007 "2022-11-22T12:48:43Z")
@iBosvelt So I noticed the same delay today. It’s a bug which was introduced with the big update. will be fixed in the next release 🙂 ---
**Author:** ![iBosvelt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ibosvelt/32/47824_2.png) [@iBosvelt](https://community.homey.app/u/iBosvelt)\ **Post date:** [November 22, 2022, 1:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3008 "2022-11-22T13:40:05Z")
Ah oke! 🙂 I’m looking forward to this bug being fixed 🙂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 22, 2022, 1:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3009 "2022-11-22T13:56:30Z")
## New app update (live: [3.3.9](https://homey.app/a/com.eufylife.security/)): > **Changelog:** > > **FIXES:** > **1** : FIX: delay in events > **2** : FIX: set security mode on startup * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) (FYI @iBosvelt ) ---
**Author:** ![FranklyEpic](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/franklyepic/32/48229_2.png) [@FranklyEpic](https://community.homey.app/u/FranklyEpic)\ **Post date:** [November 22, 2022, 7:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3010 "2022-11-22T19:43:49Z")
You are the best @martijnpoppen ---
**Author:** ![iBosvelt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ibosvelt/32/47824_2.png) [@iBosvelt](https://community.homey.app/u/iBosvelt)\ **Post date:** [November 23, 2022, 4:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3011 "2022-11-23T16:55:08Z")
First time the doorbell rang it was faster then the eufy notification 🙂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 23, 2022, 5:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3012 "2022-11-23T17:09:07Z")
Yes nice!!! ---
**Author:** ![trietsch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/trietsch/32/50507_2.png) [@trietsch](https://community.homey.app/u/trietsch)\ **Post date:** [November 25, 2022, 8:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3013 "2022-11-25T20:02:22Z")
Hey @martijnpoppen! Somehow the snooze function is not working properly anymore. Daily, when it’s 19:00, I mute my doorbell for 12 hours (homebase snooze on, motion snooze off). This has worked properly, but now when someone rings the doorbell after it has been snoozed by Homey, the snooze mode is instantly disabled and the doorbell loudly rings on my homebase. I’ve tried some different combinations (homebase snooze on|off / motion snooze on|off / different durations), but when it’s snoozed via the Eufy Homey app, then it does show up in the Eufy app as being snoozed, but as soon as someone rings the doorbell, it’s unsnoozed instantly and the doorbell rings. Any ideas? Diagnostics report id: dcb170c2-2872-41c0-881e-b3a8b3cba58b ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 25, 2022, 8:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3014 "2022-11-25T20:20:23Z")
Hey @trietsch Checked it. All looks good When you set the the snooze mode via the official Eufy app do you get the same behavior? ---
**Author:** ![trietsch](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/trietsch/32/50507_2.png) [@trietsch](https://community.homey.app/u/trietsch)\ **Post date:** [November 25, 2022, 9:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3015 "2022-11-25T21:10:26Z")
Ah yeah should have said that: snoozing with the same settings directly in the Eufy app works as intended. So it only unsnoozes when the doorbell is pressed when snooze mode has been enabled from the Eufy Homey app. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 25, 2022, 9:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3016 "2022-11-25T21:11:15Z")
Will try to reproduce tomorrow 🙂 ---
**Author:** ![Wouter\_Rijkhoff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wouter_rijkhoff/32/56863_2.png) [@Wouter\_Rijkhoff](https://community.homey.app/u/Wouter_Rijkhoff)\ **Post date:** [November 25, 2022, 11:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3017 "2022-11-25T23:28:23Z")
Hello Martijn, is the wrong temperature FAQ still valid? If i look into the device details my dual cam Eufy reports the temperature of 19 days ago. I would love to you the Eufy temperature as outside temperature for other flows. Any updates on this issue? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 26, 2022, 7:37am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3018 "2022-11-26T07:37:30Z")
Hey @Wouter_Rijkhoff Yes still valid ☹ Next to that its the battery temp so it will be wrong for outside temp ---
**Author:** ![Wouter\_Rijkhoff](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wouter_rijkhoff/32/56863_2.png) [@Wouter\_Rijkhoff](https://community.homey.app/u/Wouter_Rijkhoff)\ **Post date:** [November 26, 2022, 8:20am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3019 "2022-11-26T08:20:10Z")
Ok, didn’t know that. Have to create another way to measure outside temp then. Thanks Martijn! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 26, 2022, 10:18am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3020 "2022-11-26T10:18:34Z")
@trietsch think i spotted the difference. Will try to make a fix Via official app: ![Screenshot_2022-11-26-11-17-31-69_ff785028b59b747d09873fc0674450df](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/5/b50daeab0172d3ba4e8f42e64eabdc2268f675aa.jpeg) Via Homey ![Screenshot_2022-11-26-11-17-48-73_ff785028b59b747d09873fc0674450df](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/6/361de5f4b2cbaa8467aca630dca9033eab8b8194.jpeg) [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=148) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=150)