# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 148
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 10, 2022, 1:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2981 "2022-11-10T13:49:08Z")
@Peter_Kalrsson yes! I removed it 😂 Will re-add tonight 😉 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 10, 2022, 8:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2982 "2022-11-10T20:26:50Z")
@Peter_Kalrsson I added it to the release above. Make sure you install the test version to test it. There was a problem with the parsing of the custom modes that’s why I took it out and forget to put it back. So might be you have to re-check your settings if you used the custom mode 😉 ---
**Author:** ![CyberSponk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersponk/32/8334_2.png) [@CyberSponk](https://community.homey.app/u/CyberSponk)\ **Post date:** [November 12, 2022, 3:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2983 "2022-11-12T15:58:40Z")
> [@martijnpoppen](#): > > **4** : FIX: multi device commands @CyberSponk Till yet it looks good and works fine. Many thanks for your support. :-). ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 12, 2022, 5:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2984 "2022-11-12T17:47:24Z")
Nice! @CyberSponk You’re welcome! 😃 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 13, 2022, 1:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2985 "2022-11-13T13:55:58Z")
## New app update (live: [3.3.4](https://homey.app/a/com.eufylife.security/)): > **Changelog:** > > **FIXES:** > **1** : NEW: support Homebase 3 > **2** : NEW: Eufycam 3 > **3** : NEW: Eufycam 3C > **4** : NEW: Support old devices connected to Homebase 3 (new triggers → pet/vehicle) > **5** : NEW: Support Face detection for Homebase 3 connected devices > **6** : NEW: Support Vehicle detection for Homebase 3 connected devices > **7** : NEW: Support standalone devices connected to Homebase 3 (e.g.: Indoor Pan&Tilt) > **8** : NEW: Add reboot Hub card to Homebase 1,2,3 & Chime > **9** : NEW: Update icons on sensor tab. > **10** : NEW: Combine Eufycam 2 and 2 Pro > **11** : NEW: Combine Eufycam 2C and 2C Pro > **12** : NEW: Combine Eufycam Outdoor and Eufycam Outdoor Pro > **FIXES:** > **1** : FIX: remove Generic motion alarm if disabled in Homebase settings > **2** : FIX: remove Generic motion alarm if disabled in camera settings > **3** : FIX: Device icons lines thickness > **4** : FIX: multi device commands @CyberSponk > **5** : FIX: ringtone for individual Homebases @chris_nl > **6** : FIX: Alarm arm modes @Peter_Kalrsson > **7** : FIX: deprecation warning for combined Cameras **Eufy roadmap for Homebase 3: [https://support.eufylife.com/s/article/Centralize-Your-Security-Ecosystem-with-HomeBase-3](https://support.eufylife.com/s/article/Centralize-Your-Security-Ecosystem-with-HomeBase-3)** * * * If you find any issues, send a report via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 14, 2022, 8:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2986 "2022-11-14T20:27:51Z")
## New app update (test: [3.3.5](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > > **FIXES:** > **1** : FIX: Battery status not updating * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Don’t want to be part of this test version?** Install the live version → [Eufy Security | Homey](https://homey.app/a/com.eufylife.security/) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 16, 2022, 1:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2987 "2022-11-16T13:56:52Z")
## New app update (live: [3.3.7](https://homey.app/a/com.eufylife.security/)): > **Changelog:** > > **FIXES:** > **1** : FIX: Battery status not updating > **2** : FIX: Flowcards for Status-Led and Light > **3** : FIX: Issue with refresh for Homebase 1 * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) ---
**Author:** ![KristapsM](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kristapsm/32/45684_2.png) [@KristapsM](https://community.homey.app/u/KristapsM)\ **Post date:** [November 16, 2022, 8:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2988 "2022-11-16T20:10:38Z")
Hey! Not exactly question about the app (yet), but will ask anyways. If i understand correctly HomeBase 3 is suppose to work with several Eufy cameras. And bring AI features like pet detection, car detection, e.t.c. Has anybody have had a chance to verify how it works? I am curious if my floodlight camera 2K connected to homebase 3 will be able to categorize pets, cars, persons e.t.c. (I am using floodlight camera and homey to turn on/off outdoor lights, but we have a bit of “roaming cat problem” 🙂 ) And what delay times there could be… cheers! ---
**Author:** ![ppheijnen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ppheijnen/32/48511_2.png) [@ppheijnen](https://community.homey.app/u/ppheijnen)\ **Post date:** [November 17, 2022, 12:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2989 "2022-11-17T12:26:02Z")
I am waiting for my Homey 2023 to arrive and looking to buy already Eufy dual Pro doorbell. It can be bought with and without homebase. When I use the homey App do I still need the homebase? I did not see it in the FAQ and since most people first bought the doorbell and then automate most likely everyone has a homebase ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 17, 2022, 12:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2990 "2022-11-17T12:59:59Z")
Hey @ppheijnen Yes that’s a good one. I’ll add that to the FAQ. I also requested a feature for the Homey app store page to show relations between devices. So there are differences in the Eufy Devices. Even when you buy a doorbell. So all the powered (230v) devices are stand alone (e.g. wired doorbell). All battery devices (except solocams) are Homebase based. With the new Homebase 3 everything can be connected to that Homebase. But to answer your question: Eufy dual Pro doorbell (battery version) needs a Homebase 2 (or 3) ---
**Author:** ![ppheijnen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ppheijnen/32/48511_2.png) [@ppheijnen](https://community.homey.app/u/ppheijnen)\ **Post date:** [November 17, 2022, 1:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2991 "2022-11-17T13:27:29Z")
Thanks Martijn, good to know there is a homebase 2 & 3 The battery doorbell will actually be wired. But understand difference. Low Voltage requires Homebase. Normal power outlet (230V / 110v) can be standalone but also connect to Homebase (3) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 17, 2022, 2:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2992 "2022-11-17T14:11:54Z")
Yeah exactly! hehe the wired part is confusing indeed. But the voltage difference is good to mention indeed. I’ll add this to the FAQ! 😃 ---
**Author:** ![JP\_van\_den\_H](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jp_van_den_h/32/8007_2.png) [@JP\_van\_den\_H](https://community.homey.app/u/JP_van_den_H)\ **Post date:** [November 17, 2022, 4:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2993 "2022-11-17T16:01:10Z")
> [@martijnpoppen](#): > > Let me know indeed if it works 🙂 I tested all the new versions. When the app works, it works very well. Unfortunately the devices often time-out and have to repair or restart the app. You said that’s a Homey issue right now, not an issue of the app, but in my case it makes the app unusable. It happens on a daily basis. I also have it with the honeywell Evohome app. That’s updated to sdk3 too and has a cloud connection as well Is there anything I can do, or just wait for a homey update and/or the the new Pro I ordered? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 17, 2022, 5:35pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2994 "2022-11-17T17:35:57Z")
Hey @JP_van_den_H Saw a report today. Was that yours If yes, i did reply on it 😛 ---
**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\ **Post date:** [November 18, 2022, 12:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2995 "2022-11-18T12:40:17Z")
I wonder if these are seen by this app in Eufy Security? > **[Keep Track Gift Card Bundle](https://eu.eufy.com/products/keep-track-gift-card-bundle)** > > Price: EUR 39,99 I have two of them, and they are added to the Eufy Security phone App. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 18, 2022, 12:48pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2996 "2022-11-18T12:48:21Z")
@OH2TH not in this app. Didn’t see the integration yet in the Eufy library. So once it’s there it might be possible ---
**Author:** ![FranklyEpic](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/franklyepic/32/48229_2.png) [@FranklyEpic](https://community.homey.app/u/FranklyEpic)\ **Post date:** [November 19, 2022, 7:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2997 "2022-11-19T19:09:20Z")
Hey @martijnpoppen I am having an issue since testing the new releases but i have a feeling this is a Eufy issue not Homey or app. Its to do with the bypass functionality and basically i am seeing the eufy app jumping between modes, will try and screen record when i can. Basically, Homey is trying to change the Eufy mode at a set tarm (when a homey alarm goes off) but if anything at all is not happy on Eufy, it wont. So we have an active alarm because a door is open, camera motion is active, anything at all. However it is a new issue and has never occurred before the update. I have tried a few fixes but not getting anywhere. Just sharing for some advice or questions. But if i can, i will capture the screen shot to show you whats happening. But if you watch Eufy app, its jumping between modes (being triggered by homey). Hope that makes some sense. Thanks Nick ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 19, 2022, 7:16pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2998 "2022-11-19T19:16:41Z")
@FranklyEpic it does make sense, i had the same a while ago but couldnt find out why. But i’ll investigate a bit. If you can share which modes. then i’ll check if its the same as mine ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 21, 2022, 8:25am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2999 "2022-11-21T08:25:58Z")
## New app update (live: [3.3.8](https://homey.app/a/com.eufylife.security/)): > **Changelog:** > > **FIXES:** > **1** : FIX: changing security modes can cause a loop * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 21, 2022, 8:27am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/3000 "2022-11-21T08:27:04Z")
@FranklyEpic issue is fixed in latest release 🙂 [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=147) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=149)