# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 143
**Author:** ![Edgar](https://avatars.discourse-cdn.com/v4/letter/e/b487fb/32.png) [@Edgar](https://community.homey.app/u/Edgar)\ **Post date:** [November 3, 2022, 5:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2878 "2022-11-03T17:41:27Z")
5d98bd89-c5e9-45e5-8aa8-ff9f826fc869 c52647ae-2ddf-42de-8c00-fd9442998be4 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 3, 2022, 6:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2879 "2022-11-03T18:23:26Z")
@Edgar Everything looks good in the logs Still good on your side? ---
**Author:** ![Edgar](https://avatars.discourse-cdn.com/v4/letter/e/b487fb/32.png) [@Edgar](https://community.homey.app/u/Edgar)\ **Post date:** [November 3, 2022, 7:57pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2880 "2022-11-03T19:57:29Z")
Nope All gone again 692d9027-e5d6-4125-a747-1a99e83cc15c ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 3, 2022, 8:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2881 "2022-11-03T20:08:40Z")
@Edgar strange because the logs are empty again… Only since the last update right? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 3, 2022, 9:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2883 "2022-11-03T21:07:32Z")
@Edgar new update with several fixes, which I think might have broken your app instance ---
**Author:** ![Edgar](https://avatars.discourse-cdn.com/v4/letter/e/b487fb/32.png) [@Edgar](https://community.homey.app/u/Edgar)\ **Post date:** [November 3, 2022, 9:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2884 "2022-11-03T21:29:47Z")
Oke, i’ll try then again 🙂 ---
**Author:** ![Edgar](https://avatars.discourse-cdn.com/v4/letter/e/b487fb/32.png) [@Edgar](https://community.homey.app/u/Edgar)\ **Post date:** [November 4, 2022, 9:32am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2885 "2022-11-04T09:32:03Z")
i run now 3.2.3 and for now, it’s oke. but it is only 10min later 🙂 coz, before i installed this one, i saw that the devices were gone again, with the live version… so… let’s hope u fixed it yesterday! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 4, 2022, 9:32am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2886 "2022-11-04T09:32:47Z")
@Edgar so you say you have the same issue with the live version? ---
**Author:** ![Edgar](https://avatars.discourse-cdn.com/v4/letter/e/b487fb/32.png) [@Edgar](https://community.homey.app/u/Edgar)\ **Post date:** [November 4, 2022, 9:58am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2887 "2022-11-04T09:58:10Z")
have or had… i don’t know. But to be honest… i saw late last night also that iCalender was crashed. However, that happened earlier, so that could be coincidence… ATM it is sill working. My Homey is also very instable. I cannot connect regularly, it is very very busy somehow… in an other topic we were allready looking for the issue but still not found. And athom wont help. I cant wait for the new one… ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 4, 2022, 9:58am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2888 "2022-11-04T09:58:54Z")
@Edgar Yeah I just wanted to check with you if you can check the memory load of the APP? Maybe its too much for your Homey… ---
**Author:** ![Edgar](https://avatars.discourse-cdn.com/v4/letter/e/b487fb/32.png) [@Edgar](https://community.homey.app/u/Edgar)\ **Post date:** [November 4, 2022, 10:55am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2889 "2022-11-04T10:55:59Z")
![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/0/c0921bf2924a5b8fbcf4fae66d7c9f9017f50b33.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 4, 2022, 10:58am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2890 "2022-11-04T10:58:29Z")
Hmm no real spikes, except that 1 CPU spike. Also 25MB is quite nice considering the new library is a bit heavier than the old one. My guess is that your Homey is sometimes running out of memory and then closing the apps. Because the logs are empty and theres no crash icon on the app. So seems like a memory issue ---
**Author:** ![Edgar](https://avatars.discourse-cdn.com/v4/letter/e/b487fb/32.png) [@Edgar](https://community.homey.app/u/Edgar)\ **Post date:** [November 4, 2022, 11:20am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2891 "2022-11-04T11:20:42Z")
indeed… but the app has an pause icon when it doesn’t work anymore. But in the case of just these 2 days with your app, only the devices were lost and had a red ! well… i at least hope dat de iCalendar keeps working, coz that one is the base of my alarm clock 😉 And now i wait for the 2023 homey… i bet that all my trouble with this old brick are over then… at least, i hope. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 4, 2022, 11:23am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2892 "2022-11-04T11:23:11Z")
I hope so too 🤞 If you experience more issues please let me know. At least I fixed some errors which I saw, so might be a combination of memory and errors 😉 ---
**Author:** ![Edgar](https://avatars.discourse-cdn.com/v4/letter/e/b487fb/32.png) [@Edgar](https://community.homey.app/u/Edgar)\ **Post date:** [November 4, 2022, 3:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2893 "2022-11-04T15:12:54Z")
i bet ur right… it is still working. thnx!! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 4, 2022, 4:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2894 "2022-11-04T16:38:22Z")
## Looking for people with a Homebase 3! * * * Looking for people who are willing to share their Homebase 3 with me to integrate it into the app. Might be trough sharing with me, or share your credentials with me. Ofcourse I’ll only check API responses and won’t check your camera feeds. If you’re willing to help please send me a DM 🙂 ---
**Author:** ![RogerSt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rogerst/32/12432_2.png) [@RogerSt](https://community.homey.app/u/RogerSt)\ **Post date:** [November 5, 2022, 5:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2895 "2022-11-05T17:23:58Z")
Hi Martijn, I am considering buying a HB3 but obviously only if I get the wired doorbell working. But even though I created a separate account (admin), even though I have 2FA disabled, even though I have logged all android devices out of this separate account, even though the app insists I am logged into EufyLife, it keeps insisting that there are no devices and I need to select a different region. I have tested many times but nothing seems to be working. Best, Roger PS: switched to beta app now - same result: No new devices found regardless of EU/US setting PS2: realise now that HB3 S380 cannot be ordered separately in EU, only in US ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 5, 2022, 7:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2896 "2022-11-05T19:19:30Z")
@rogerst did you share the devices with your extra account? So no house sharing, but device sharing 🙂 And ofcourse accept them in that account ---
**Author:** ![Steven\_Petein](https://avatars.discourse-cdn.com/v4/letter/s/898d66/32.png) [@Steven\_Petein](https://community.homey.app/u/Steven_Petein)\ **Post date:** [November 6, 2022, 8:47am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2897 "2022-11-06T08:47:55Z")
Hi everyone, went through the topic to find simular cases but a quick scan did not have a result on my issue. At first I thought IP’s were not identical (would make sense), but that’s not the case, they are matching. Short summary - Any control from Homey to Eufy native app stopped working 2 weeks ago (turn camera on/off - switch modes - …) so no communication anymore - Updated Homey Martijn app and Eufy to latest versions (both are on auto) - Rebooted Homebase couple of times - static lease IP still working (Ubiquiti router) - Restarted Martijn’s app and in different orders - Tried to repair within Homey as well (something on that below) - Standard Homey reboot on weekly basis - Native Eufy app still working as before Weird is that when doing the repair the first time… My screen to login in Homey to with EU credentials is not showing anymore ?? Important to know is that the login credentials only disappeared AFTER doing the repair Before doing a full delete and reinstall I want to make sure that no other solutions are possible… But still hoping there is one 😉 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/9/19566ed61fab78786e763b09f1c1ebef5303a622.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 6, 2022, 8:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2898 "2022-11-06T08:54:06Z")
@steven_petein - is the official Eufy app working? Or did i misunderstand - to repair the device in Homey: read the instructions on the settings page 😛 It says that the repair Option has moved to the device. So in the device settings theres a maintenance button 🙂 ![Screenshot_2022-11-04-11-54-29-81_4bbfc4a7dd885a2bb189f300112a7ed4](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/f/cfc3f69eac6dfc594e7b9d6c4d3581680d1f6125.jpeg) ![Screenshot_2022-11-04-11-54-31-83_4bbfc4a7dd885a2bb189f300112a7ed4](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/9/29f720aac2cd1ee1d22e6506d21c5c1e94c13f68.jpeg) [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=142) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=144)