# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 142

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 2, 2022, 9:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2858 "2022-11-02T21:32:29Z")

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> [@martijnpoppen](#):
>
> Images should update faster now 🙂

@Heula can you check if that doesn’t affect the fix for the motion images for the 2C ? 🙂

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**Author:** ![Chanel65](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chanel65/32/16973_2.png) [@Chanel65](https://community.homey.app/u/Chanel65)\
**Post date:** [November 2, 2022, 9:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2859 "2022-11-02T21:49:13Z")

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Thanks Martijn, we are now down to 4 - 5 seconds and that’s much better! 😁  
And it’s all good with 2k doorbell and 2 pro cameras.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 2, 2022, 9:50pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2860 "2022-11-02T21:50:03Z")

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@Chanel65 it’s probably also due to the fact that I force the notification setting to “include thumbnail” But this gives the best effect in Homey.  
I guess it won’t get any faster now 😛

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<div class="post-metadata">

**Author:** ![Chanel65](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chanel65/32/16973_2.png) [@Chanel65](https://community.homey.app/u/Chanel65)\
**Post date:** [November 2, 2022, 9:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2861 "2022-11-02T21:52:22Z")

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I’m happy with this, you have done an excellent job as usual. 😉

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 2, 2022, 9:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2862 "2022-11-02T21:53:06Z")

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Thanks 😃

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<div class="post-metadata">

**Author:** ![Edgar](https://avatars.discourse-cdn.com/v4/letter/e/b487fb/32.png) [@Edgar](https://community.homey.app/u/Edgar)\
**Post date:** [November 3, 2022, 7:47am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2863 "2022-11-03T07:47:18Z")

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Hey Martijn, since last update in the beta app, it doesnt work anymore. All devices are not available anymore, even not after reset. Known issue?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 3, 2022, 7:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2864 "2022-11-03T07:54:36Z")

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Hey @Edgar  
No known issue. Do you see a error message on the devices?

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<div class="post-metadata">

**Author:** ![Edgar](https://avatars.discourse-cdn.com/v4/letter/e/b487fb/32.png) [@Edgar](https://community.homey.app/u/Edgar)\
**Post date:** [November 3, 2022, 8:18am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2865 "2022-11-03T08:18:12Z")

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Just a red ! and that the device is not available

> Blockquote  
> 1208bb32-47ad-4b86-ad23-d27706919caa

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 3, 2022, 8:26am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2866 "2022-11-03T08:26:20Z")

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Looks like the app crashed.  
Can you go to apps and see if theres a red triangle there?

If you see a triangle can you click it and send me the message?

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<div class="post-metadata">

**Author:** ![Edgar](https://avatars.discourse-cdn.com/v4/letter/e/b487fb/32.png) [@Edgar](https://community.homey.app/u/Edgar)\
**Post date:** [November 3, 2022, 8:28am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2867 "2022-11-03T08:28:07Z")

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![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/6/a/6a9598714e0a193c8eb974bb3b048295deded849.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 3, 2022, 8:28am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2868 "2022-11-03T08:28:45Z")

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Oh sorry! I mean on this page;

 ![Screenshot_2022-11-03-09-28-32-35_4bbfc4a7dd885a2bb189f300112a7ed4](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/c/ac9eee470dcef6f07ec59e693199857fde3f94ab.jpeg)

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<div class="post-metadata">

**Author:** ![Edgar](https://avatars.discourse-cdn.com/v4/letter/e/b487fb/32.png) [@Edgar](https://community.homey.app/u/Edgar)\
**Post date:** [November 3, 2022, 8:34am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2869 "2022-11-03T08:34:49Z")

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![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/a/baef3575a01e0474b32496271fee323b45d0f4be.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 3, 2022, 8:37am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2870 "2022-11-03T08:37:07Z")

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Strange. And did you try to restart the app?

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<div class="post-metadata">

**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\
**Post date:** [November 3, 2022, 11:09am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2871 "2022-11-03T11:09:04Z")

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Hi @martijnpoppen

No problems here. 👍

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<div class="post-metadata">

**Author:** ![Edgar](https://avatars.discourse-cdn.com/v4/letter/e/b487fb/32.png) [@Edgar](https://community.homey.app/u/Edgar)\
**Post date:** [November 3, 2022, 11:53am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2872 "2022-11-03T11:53:46Z")

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Yep, didnt help.  
i also don’t know anymore why i have the beta… can i unpanisched go back to the regular one?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 3, 2022, 11:59am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2873 "2022-11-03T11:59:25Z")

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@edgar yes see [[APP][Pro] Eufy Security - #2856 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-security/44921/2856)

Bottom of that post 🙂

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<div class="post-metadata">

**Author:** ![Edgar](https://avatars.discourse-cdn.com/v4/letter/e/b487fb/32.png) [@Edgar](https://community.homey.app/u/Edgar)\
**Post date:** [November 3, 2022, 12:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2874 "2022-11-03T12:32:36Z")

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Done, and now it is working again… i guess there is yet a little bug there 😉

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<div class="post-metadata">

**Author:** ![Chanel65](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chanel65/32/16973_2.png) [@Chanel65](https://community.homey.app/u/Chanel65)\
**Post date:** [November 3, 2022, 12:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2875 "2022-11-03T12:38:23Z")

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Test version 3.2.1 still working well on my Homey. 🙂

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<div class="post-metadata">

**Author:** ![Edgar](https://avatars.discourse-cdn.com/v4/letter/e/b487fb/32.png) [@Edgar](https://community.homey.app/u/Edgar)\
**Post date:** [November 3, 2022, 12:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2876 "2022-11-03T12:45:36Z")

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i bet it has to do then something with what i have and you don’t (or the other way arround) 🙂 Maybe @martijnpoppen knows?  
however, i don’t think i miss now something big since the last updates.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [November 3, 2022, 1:05pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2877 "2022-11-03T13:05:08Z")

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@Edgar yeah really Strange

If you want can you install the test version again and send a diagnostic report directly after starting?

Quite hard to guess what is wrong without the information 😅

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