# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 141
**Author:** ![iBosvelt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ibosvelt/32/47824_2.png) [@iBosvelt](https://community.homey.app/u/iBosvelt)\ **Post date:** [October 29, 2022, 6:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2835 "2022-10-29T18:49:50Z")
If i test it in Homey, the test completes. It only takes like to 4 secondes to complete the ‘stuur spraakbericht’ card. The bars fills half, and after 3 seconds the bar gets full. But t don’t work on the doorbell. ---
**Author:** ![iBosvelt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ibosvelt/32/47824_2.png) [@iBosvelt](https://community.homey.app/u/iBosvelt)\ **Post date:** [October 29, 2022, 6:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2836 "2022-10-29T18:54:16Z")
Maby you can do anything with this: e377dcfc-f99b-435a-bba8-e7e5150e243a ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 29, 2022, 7:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2837 "2022-10-29T19:02:14Z")
@iBosvelt I don;t see anything strange in the logs. you might want to restart the app and see if that resolves it. In the mobile homey app: > More - apps - eufy security - settings wheel right top - restart app ---
**Author:** ![iBosvelt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ibosvelt/32/47824_2.png) [@iBosvelt](https://community.homey.app/u/iBosvelt)\ **Post date:** [October 29, 2022, 7:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2839 "2022-10-29T19:07:58Z")
@martijnpoppen That did the trick! Thanks! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 29, 2022, 7:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2840 "2022-10-29T19:09:44Z")
@iBosvelt I guess there was a wrong voice ID somewhere 😅 ---
**Author:** ![DominicVonk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dominicvonk/32/53804_2.png) [@DominicVonk](https://community.homey.app/u/DominicVonk)\ **Post date:** [October 29, 2022, 9:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2841 "2022-10-29T21:46:25Z")
Hi, I have sometimes the problem that the stream is not loading properly on my Google Nest hub. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 30, 2022, 9:27am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2842 "2022-10-30T09:27:55Z")
Hey @DominicVonk Can you eloborate whats not working properly? ---
**Author:** ![DominicVonk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dominicvonk/32/53804_2.png) [@DominicVonk](https://community.homey.app/u/DominicVonk)\ **Post date:** [October 30, 2022, 9:29am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2843 "2022-10-30T09:29:06Z")
Yes sure, when I start the stream hls chromecast compatible, I listen to stream started, then I send it. But a lot of the times, I just see a black screen with a cross in the middle ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 30, 2022, 9:29am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2844 "2022-10-30T09:29:51Z")
@DominicVonk you can try to put a delay on it and see if that works ---
**Author:** ![DominicVonk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dominicvonk/32/53804_2.png) [@DominicVonk](https://community.homey.app/u/DominicVonk)\ **Post date:** [October 30, 2022, 9:30am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2845 "2022-10-30T09:30:42Z")
There is a delay for about 3 seconds, I use Google tts to make an announcement first ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 30, 2022, 9:36am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2846 "2022-10-30T09:36:03Z")
Hmm strange. Can you open the url on a mobile or desktop and see what it does? You can refresh the page when you want. ---
**Author:** ![DominicVonk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dominicvonk/32/53804_2.png) [@DominicVonk](https://community.homey.app/u/DominicVonk)\ **Post date:** [October 30, 2022, 9:39am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2847 "2022-10-30T09:39:30Z")
I added an extra delay now it seems to work. I will keep you posted, thank you ---
**Author:** ![Chanel65](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chanel65/32/16973_2.png) [@Chanel65](https://community.homey.app/u/Chanel65)\ **Post date:** [November 2, 2022, 12:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2849 "2022-11-02T12:47:42Z")
Hi Martijn, And thanks for your excellent apps! 🙂 I have tested your release 3.1.4 and the images from 2k Doorbell are much more reliable with this version. Before it sometimes just showed an “empty” image on my Android dashboards. But sadly there now is an delay of 5 - 10 seconds from when I get a notification from the Android Eufy app until the picture from my Eufy cameras are shown on the dashboard. Going back to your Live 2.36.9 app the image is shown within a couple of seconds. I have a Early 2019 on 8.0.8 Is there something I can change on my side? Thanks Christer ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 2, 2022, 1:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2850 "2022-11-02T13:07:15Z")
Hey @Chanel65 Thanks for testing the app. That’s really helpful 🙂 I did make a change which forces a specific notification type as every camera behaves different. Not sure if that impacts the delay. If you want you can share a diagnostic report with me You can do that via the mobile Homey app: > More - apps - eufy security - settings wheel right top - send diagnostic report ---
**Author:** ![Chanel65](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chanel65/32/16973_2.png) [@Chanel65](https://community.homey.app/u/Chanel65)\ **Post date:** [November 2, 2022, 1:18pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2851 "2022-11-02T13:18:03Z")
Thanks, @martijnpoppen! I’ll just have to reinstall the test version again and do a walk pass to give you the right info. 🙂 Will do that later today and send the report. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 2, 2022, 1:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2852 "2022-11-02T13:21:06Z")
@Chanel65 Thanks! also new fixes are coming soon 😉 The update is quite some work, but will be worth it 😃 ---
**Author:** ![Chanel65](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chanel65/32/16973_2.png) [@Chanel65](https://community.homey.app/u/Chanel65)\ **Post date:** [November 2, 2022, 1:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2853 "2022-11-02T13:59:27Z")
Diagnostics report sent! ae9a4d1c-ea9d-4461-ab3a-2cb9cb64921e Hope it helps you to find something! 🙂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 2, 2022, 3:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2854 "2022-11-02T15:21:11Z")
@Chanel65 I do see some opportunities to make it faster. Will put it in the next release ---
**Author:** ![Chanel65](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/chanel65/32/16973_2.png) [@Chanel65](https://community.homey.app/u/Chanel65)\ **Post date:** [November 2, 2022, 3:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2855 "2022-11-02T15:30:54Z")
Thanks again for your excellent work! 😀 Will go back to the live version in the meantime, but most willing to test another version when its ready. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 2, 2022, 8:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2857 "2022-11-02T20:42:59Z")
@Chanel65 Images should update faster now 🙂 [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=140) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=142)