# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 140
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 26, 2022, 5:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2813 "2022-10-26T17:42:05Z")
@Heula DM sent πŸ™‚ ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [October 27, 2022, 6:30am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2815 "2022-10-27T06:30:08Z")
Hi @martijnpoppen Unfortunately the image issue is not fixed yet. As you can see in the image below. Send time is different from the time it was detected. ![Screenshot_20221027-082718_Telegram](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/a/bab4ffd2749bdd6c5293086b3dfb11110f3d7084.jpeg) This is a screenshot from October 15. All good here. ![Screenshot_20221027-083316_Telegram](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/0/9065e47074af894f706443cfe00f78228e3994a8.jpeg) Thanks. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 27, 2022, 6:44am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2816 "2022-10-27T06:44:00Z")
@Heula thanks! Will look again πŸ™‚ ---
**Author:** ![FranklyEpic](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/franklyepic/32/48229_2.png) [@FranklyEpic](https://community.homey.app/u/FranklyEpic)\ **Post date:** [October 27, 2022, 10:17am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2817 "2022-10-27T10:17:20Z")
Hi @martijnpoppen - Can I test please? Love your work. Nick ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 27, 2022, 10:31am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2818 "2022-10-27T10:31:01Z")
@FranklyEpic yes please πŸ˜ƒ You can install the test version via this link: [Eufy Security App voor Homey | Homey](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security/test) ---
**Author:** ![snorrehu](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/snorrehu/32/34553_2.png) [@snorrehu](https://community.homey.app/u/snorrehu)\ **Post date:** [October 28, 2022, 3:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2820 "2022-10-28T15:25:58Z")
Hi @martijnpoppen! I am unable to login and add devices after installing the app and it says β€œno devices found. Try a different region.”. I’ve tried both β€œEU” and β€œUS”, and also reinstalling the app. What could be the reason? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 28, 2022, 3:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2821 "2022-10-28T15:27:27Z")
Hey @snorrehu Then you’re the second person who has this problem. I’m investigating it. Will come back to you ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 28, 2022, 3:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2822 "2022-10-28T15:33:13Z")
@snorrehu can you send me a diagnostic report? You can do that in the mobile Homey app > More - apps - Eufy Security - settings wheel right top - send diagnostic report ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [October 28, 2022, 4:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2823 "2022-10-28T16:30:43Z")
> [@martijnpoppen](#): > > **20** FIX: image not parsed properly ( @Heula this hopefully fixes the image problem 🀞 ) Unfortunately this update did not fixed it. I know you worked hard on it. πŸ˜‰ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 28, 2022, 4:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2824 "2022-10-28T16:45:25Z")
Can you share a report? πŸ˜ƒ ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [October 28, 2022, 5:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2825 "2022-10-28T17:28:08Z")
@martijnpoppen bd2ba247-6541-43f8-8738-24ca9f05a4ee ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 29, 2022, 11:58am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2826 "2022-10-29T11:58:52Z")
@Heula update to 3.0.17. Hopefully fixed 🀞 ---
**Author:** ![Jelle\_Lambers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jelle_lambers/32/26390_2.png) [@Jelle\_Lambers](https://community.homey.app/u/Jelle_Lambers)\ **Post date:** [October 29, 2022, 1:32pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2827 "2022-10-29T13:32:31Z")
Hi Martijn, you can contact me if you want to test something on my homebase 3 / homey. ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [October 29, 2022, 5:36pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2828 "2022-10-29T17:36:09Z")
Hi @martijnpoppen Sorry, still not right. 36bc7503-45bc-4a08-9f12-d3d22fcf02ca ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 29, 2022, 6:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2829 "2022-10-29T18:25:47Z")
@heula strange. I see that the flowcard triggers before the image update. πŸ€” will have a look at that! ---
**Author:** ![iBosvelt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ibosvelt/32/47824_2.png) [@iBosvelt](https://community.homey.app/u/iBosvelt)\ **Post date:** [October 29, 2022, 6:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2830 "2022-10-29T18:29:38Z")
@martijnpoppen First off all good work with the developement of this app! I bought a 2k doorbell and made a flow with the standard messages. I noticed that none of the messages, standard or own, are working when doorbell is pressed. Even when there was motion before the doorbel press. I’ ve searched the topic, but could’t find an answer if this is still in testing or the right way to set up. Can you clarify if this should work of not? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 29, 2022, 6:30pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2831 "2022-10-29T18:30:37Z")
Hey @iBosvelt Thanks! Can you share your flow? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 29, 2022, 6:35pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2832 "2022-10-29T18:35:54Z")
@snorrehu the issue is fixed in the test version of the app You can install it via this link [Eufy Security App voor Homey | Homey](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security/test) (click on the green install button) ---
**Author:** ![iBosvelt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ibosvelt/32/47824_2.png) [@iBosvelt](https://community.homey.app/u/iBosvelt)\ **Post date:** [October 29, 2022, 6:36pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2833 "2022-10-29T18:36:35Z")
[https://homey.app/f/Vac2Bg/](https://homey.app/f/Vac2Bg/) Just a simple flow to start with πŸ˜‰ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 29, 2022, 6:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2834 "2022-10-29T18:41:24Z")
@iBosvelt and when you test the flow it works? (Via the test button) [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=139) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=141)