# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 138
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [October 14, 2022, 10:21am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2770 "2022-10-14T10:21:16Z")
Hi @martijnpoppen Is this issue you mention also about the sensor issues I mentioned in the Dutch topic by any chance? If so I will stay with the test version and wait till sunday, otherwise I go back to the live version for now. Thanks. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 14, 2022, 10:22am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2771 "2022-10-14T10:22:59Z")
@Heula yes i saw it in your logs. So better to go to live indeed ๐Ÿ™‚ Sorry ๐Ÿ˜• ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [October 14, 2022, 10:29am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2772 "2022-10-14T10:29:14Z")
Hi Martijn, potentially small issue - 286c69a0-b687-43f9-9dd6-f365f3876abc - battery level difers from the off. app ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 14, 2022, 1:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2773 "2022-10-14T13:56:59Z")
> [@martijnpoppen](#): > > FYI > Theres an issue in the latest test release FIX is pushed to the test version ๐Ÿ˜ƒ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 14, 2022, 1:59pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2774 "2022-10-14T13:59:12Z")
@Sharkys battery levels are coming directly from the camera instead from the API. The official app uses the API which is behind most of the time as with the previous version for Homey. ---
**Author:** ![Rens\_Hoekema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rens_hoekema/32/12848_2.png) [@Rens\_Hoekema](https://community.homey.app/u/Rens_Hoekema)\ **Post date:** [October 14, 2022, 2:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2775 "2022-10-14T14:58:01Z")
@martijnpoppen you crashed the app with an update, but I see you are already notified ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 14, 2022, 3:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2776 "2022-10-14T15:01:36Z")
@Rens_Hoekema yes its the test app. You can install the live version to go back to stable I tried fixing it, but without a laptop that is not the best idea ๐Ÿ˜‰ ---
**Author:** ![Rens\_Hoekema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rens_hoekema/32/12848_2.png) [@Rens\_Hoekema](https://community.homey.app/u/Rens_Hoekema)\ **Post date:** [October 14, 2022, 3:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2777 "2022-10-14T15:03:49Z")
yeah yeah yeah ๐Ÿ˜‹ ---
**Author:** ![Johan\_Spierings](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_spierings/32/29921_2.png) [@Johan\_Spierings](https://community.homey.app/u/Johan_Spierings)\ **Post date:** [October 14, 2022, 4:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2778 "2022-10-14T16:47:19Z")
Ha die Martijn, Superbedankt voor de update!! Ik zit nu op mijn werk en heb de nieuwe versie uiteraard direct gedownload. Wat ik nu al kan zien is dat de snapshots correct worden doorgegeven. Ik test de rest zodra ik vanavond thuis ben. Erg fijn ook dat de app nu Homey Pro 2023 proof is (mijn pre order staat al ๐Ÿ˜‰ Groet, Johan ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 14, 2022, 6:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2779 "2022-10-14T18:46:57Z")
Hey all FYI made a hotfix the app is working again. ๐Ÿ™‚ ---
**Author:** ![Ole\_Rosset](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ole_rosset/32/52663_2.png) [@Ole\_Rosset](https://community.homey.app/u/Ole_Rosset)\ **Post date:** [October 19, 2022, 10:12am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2782 "2022-10-19T10:12:46Z")
3.0.10 installed and cameras added. The settings page for the cameras only contain a few fields so canโ€™t check wether they now have local IPs or not. ![Skjermbilde 2022-10-19 kl. 12.05.59](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/0/b014c8cb93cd6f8b147b5019afdf6be447679128.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 19, 2022, 10:13am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2783 "2022-10-19T10:13:58Z")
@Ole_Rosset yeah as the handling is now done in the new library. So Homey doesnโ€™t have to control the IPโ€™s anymore. If the commands like on/off work on the camera its a succes ๐Ÿ™‚ ---
**Author:** ![Ole\_Rosset](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ole_rosset/32/52663_2.png) [@Ole\_Rosset](https://community.homey.app/u/Ole_Rosset)\ **Post date:** [October 19, 2022, 11:53am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2784 "2022-10-19T11:53:17Z")
I switched off both cameras using the Homey app, but only one of them were actually switched off. In the Homey app both are displayed as greyed out โ€œoffโ€. I tried a couple of times, but only one of them (the same both times) gets switched off. I then switched them on again using Homey app and the one that was turned off is now on again, but the icon for it immediately switches back to off in the Homey app. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 19, 2022, 7:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2785 "2022-10-19T19:15:28Z")
@Ole_Rosset thats one step closer than before :p. Can you send me a diagnostic report? Then iโ€™ll have a look ---
**Author:** ![Ole\_Rosset](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ole_rosset/32/52663_2.png) [@Ole\_Rosset](https://community.homey.app/u/Ole_Rosset)\ **Post date:** [October 19, 2022, 8:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2786 "2022-10-19T20:25:22Z")
Hey, here you go. b6727417-e2a9-4aae-b221-6702984ba089 Regards Ole ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 19, 2022, 8:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2787 "2022-10-19T20:45:07Z")
Thanks! Will have a look ๐Ÿ™‚ ---
**Author:** ![Ole\_Rosset](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ole_rosset/32/52663_2.png) [@Ole\_Rosset](https://community.homey.app/u/Ole_Rosset)\ **Post date:** [October 20, 2022, 7:26am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2788 "2022-10-20T07:26:18Z")
Also, only one of the cameras (the one that didnโ€™t turn on/off) is displaying battery state of charge in Homey. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 20, 2022, 7:28am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2789 "2022-10-20T07:28:23Z")
@Ole_Rosset what i can see in the logs is that theres no connection possible with one of the camera. Not local and not via cloud. If its not working with this new library i dont expect it will ever work via Homey. To me it seems more like a issue with the camera itself Not sure if you tried to reset it once? That might help maybe ---
**Author:** ![Ole\_Rosset](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ole_rosset/32/52663_2.png) [@Ole\_Rosset](https://community.homey.app/u/Ole_Rosset)\ **Post date:** [October 20, 2022, 7:36am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2790 "2022-10-20T07:36:40Z")
That is strange, I am having no issues with them when using Eufyโ€™s own iPhone app. I can turn them on and off, change security mode several times in only seconds. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 20, 2022, 7:39am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2791 "2022-10-20T07:39:53Z")
What i expect is that that S40 is making a cloud connection to your phone instead of local connection. As Eufy doesnโ€™t provide a real api everything in this library is reversed enigneered. Meaning it will never work the same as the official Eufy app. Only thing you can check if its possible to ping the IP address of your camera from a computer and see if that resolves ๐Ÿ˜ [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=137) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=139)