# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 137
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 7, 2022, 7:16pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2749 "2022-10-07T19:16:08Z")
Hey @mmeijden , That’s strange. You can send me a diagnostic report and I’ll check what is wrong. You can do that via the mobile Homey app: > More - apps - Eufy Security - settings wheel right top - send diagnostic report ---
**Author:** ![mmeijden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mmeijden/32/56553_2.png) [@mmeijden](https://community.homey.app/u/mmeijden)\ **Post date:** [October 7, 2022, 7:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2750 "2022-10-07T19:33:31Z")
I’ve created the report. Note that i’ve tried it on both the latest experimental version and the GA version. Do you need the unique id? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 7, 2022, 7:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2751 "2022-10-07T19:41:23Z")
@mmeijden No I get a email 🙂 So you should get an Notification when the alarm is “alarming” but I don’t see this notification in your log. Do you get an notification in the Eufy app on your phone? ---
**Author:** ![mmeijden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mmeijden/32/56553_2.png) [@mmeijden](https://community.homey.app/u/mmeijden)\ **Post date:** [October 7, 2022, 7:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2752 "2022-10-07T19:54:45Z")
Yes, Eufy is sending out the notifications that the alarm is triggered. In the event log of Eufy i can also see it appearing “Alarm activated due to the triggering of Living Room” (which is one of my motion sensors) ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [October 7, 2022, 8:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2753 "2022-10-07T20:41:14Z")
Hi @martijnpoppen , I’m struggeling with motion detection with my eufycam 2c pro for a while now. A little hit or miss and I can’t put my finger on it. Help from Eufy did not get me far either, remove the camera and add it again was the answer. I did that and did not really help. For now I have a smart plug behind my homebase to restart it at a specific time. Not sure yet if that really helps because when it is beginning to get dark I think the motion detection becomes less stable in my opinion. When I notice no detection for a while and I now there was motion, I disable the motion for a few seconds and turn it back on. I have a feeling that does at least something because motion is detected after that. I think this camera does miss a lot during the day. Is it possible to add enable/disable motion so I can try to create a flow, when motion is not detected for let’s say 30 minutes the motion detection will turn off for a few seconds? Or will turn off and on return in the same result? Thanks ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 8, 2022, 10:47am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2754 "2022-10-08T10:47:32Z")
@mmeijden Hmm, you could try to restart the app. it might be that there’s a glitch somewhere. If that doesn;t work: Go to the app settings of the Eufy app in Homey > More - apps - Eufy Security - config app And click on reset notification service ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 8, 2022, 10:49am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2755 "2022-10-08T10:49:07Z")
Hey @Heula Sometimes an Eufycam will stay in the `motion detected` state due to wind or something like that. Turning it on/off might help, or changing the mode to disarmed and back. The other option you have is Snooze, but I think it only snoozes the notifications 🤔 ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [October 11, 2022, 10:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2756 "2022-10-11T10:54:26Z")
Hi @martijnpoppen It is strange behavior that never were there in the beginning about two or three years ago. I’m going to try t o create a logic that keeps record of motion detection and when there is no detection for \*\*\*\* minutes or hours I turn the camera off and on. Maybe this will help. Thanks. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 11, 2022, 1:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2757 "2022-10-11T13:38:57Z")
## New app update (live: [2.36.9](https://homey.app/a/com.eufylife.security/)): > **Changelog:** > **1.** FIX: light for outdoorcam pro > **2.** NEW: add status led flowcards ---
**Author:** ![homeypro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/homeypro/32/51936_2.png) [@homeypro](https://community.homey.app/u/homeypro)\ **Post date:** [October 11, 2022, 6:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2758 "2022-10-11T18:11:41Z")
Hi @martijnpoppen, Thank you so much for this update! Awsome 🙂 ---
**Author:** ![Jelle\_Lambers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jelle_lambers/32/26390_2.png) [@Jelle\_Lambers](https://community.homey.app/u/Jelle_Lambers)\ **Post date:** [October 11, 2022, 8:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2759 "2022-10-11T20:15:52Z")
Hi Martijn, will you be adding support for the latest devices, like the new homebase 3 and 4k camera’s? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 11, 2022, 8:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2760 "2022-10-11T20:17:36Z")
Hey @Jelle_Lambers Yes currently preparing the app to a new library to make it possible Edit: But i dont have the Homebase 3 yet so its still quite hard to develop for it ---
**Author:** ![Ole\_Rosset](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ole_rosset/32/52663_2.png) [@Ole\_Rosset](https://community.homey.app/u/Ole_Rosset)\ **Post date:** [October 12, 2022, 10:44am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2761 "2022-10-12T10:44:54Z")
Hi Martijn! With this new version, should I still change the IPs for my Solocams to the local IP manually? Best regards Ole ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 12, 2022, 10:46am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2762 "2022-10-12T10:46:46Z")
Hey @Ole_Rosset The change was reverted. It didn’t work for the S40. But as said in the post above. Im working on integrating a different Library which hopefully works with the S40 ---
**Author:** ![CyberSponk](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/cybersponk/32/8334_2.png) [@CyberSponk](https://community.homey.app/u/CyberSponk)\ **Post date:** [October 13, 2022, 9:38am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2763 "2022-10-13T09:38:59Z")
> [@martijnpoppen](#): > > The app is still running SDK2 so maybe a update to SDK3 makes a difference. Hi Martjin, is there a timeline for the new HOMEY Pro 2023? At the moment the App-Store shows that the App is not compatible with the new HOMEY Pro. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 13, 2022, 9:55am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2764 "2022-10-13T09:55:06Z")
@CyberSponk 👇 > [@martijnpoppen](#): > > Yes currently preparing the app to a new library to make it possible In that update I also added SDK 3 (and a lot more feature + fixes 😛 ). Facing some small issues, but it’s almost ready. 😉 If you’re interesed in checking the PR: [Develop by martijnpoppen · Pull Request #45 · martijnpoppen/com.eufylife.security · GitHub](https://github.com/martijnpoppen/com.eufylife.security/pull/45/files) ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [October 13, 2022, 10:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2766 "2022-10-13T22:25:45Z")
So far all is fine for my EufyCam 2 Pro - I believe I get even last picture compared to previous versions - very often there was no picture despite of movement detected, will report back in case of any issues. Thank you Martijn, awesome update indeed. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 13, 2022, 10:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2767 "2022-10-13T22:26:29Z")
Yes images are updated more frequent now 😃 ---
**Author:** ![Johan\_Spierings](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_spierings/32/29921_2.png) [@Johan\_Spierings](https://community.homey.app/u/Johan_Spierings)\ **Post date:** [October 14, 2022, 7:49am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2768 "2022-10-14T07:49:02Z")
Ha die Martijn, Superbedankt voor de update!! Ik zit nu op mijn werk en heb de nieuwe versie uiteraard direct gedownload. Wat ik nu al kan zien is dat de snapshots correct worden doorgegeven. Ik test de rest zodra ik vanavond thuis ben. Erg fijn ook dat de app nu Homey Pro 2023 proof is (mijn pre order staat al 😉 Groet, Johan ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [October 14, 2022, 9:46am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2769 "2022-10-14T09:46:36Z")
FYI Theres an issue in the latest test release. Unfortunately i cant fix it right now. Hopefully next Sunday 🙂 [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=136) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=138)