# \[APP\]\[Pro\] Eufy Security

**URL:** <https://community.homey.app/t/app-pro-eufy-security/44921>\
**Category:** Apps\
**Tags:** app, official, security, camera, homey-pro\
**Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\
**Posts on this page:** 20\
**Page:** 120

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**Author:** ![Steven\_Bareman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/steven_bareman/32/31404_2.png) [@Steven\_Bareman](https://community.homey.app/u/Steven_Bareman)\
**Post date:** [May 2, 2022, 8:58am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2406 "2022-05-02T08:58:01Z")

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Thanks for your quick response, fear it’s time for a Homey Pro (now an Early 2019).

But the delivery time 🙈  
(and costs)

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 2, 2022, 9:03am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2407 "2022-05-02T09:03:05Z")

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@Steven_Bareman I will check If I can do something about the load. The app is still running SDK2 so maybe a update to SDK3 makes a difference

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**Author:** ![Michael\_Evers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_evers/32/49062_2.png) [@Michael\_Evers](https://community.homey.app/u/Michael_Evers)\
**Post date:** [May 2, 2022, 3:05pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2408 "2022-05-02T15:05:01Z")

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> [@martijnpoppen](#):
>
> Just wondering where you found this? 😛

Found it somewhere online 🙂

> [@martijnpoppen](#):
>
> Yes I still have to put the URL there as token. But you can search in the tokens for `stream URL`

I’m a total noob, don’t know what to do by searching in the tokens ☹

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 2, 2022, 4:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2409 "2022-05-02T16:22:58Z")

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@michael_evers like this:

 ![Screenshot_2022-05-02-18-21-14-00_4bbfc4a7dd885a2bb189f300112a7ed4](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/1/b17f8c283489f287196382d4bcfd527181dc8a1f.jpeg)

Klik the label icon on the right

 ![Screenshot_2022-05-02-18-21-18-86_4bbfc4a7dd885a2bb189f300112a7ed4](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/6/c6f6be2621788959e274476c1e77bd655aa85782.jpeg)

Use the search bar at the Bottom

 ![Screenshot_2022-05-02-18-21-29-35_4bbfc4a7dd885a2bb189f300112a7ed4](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/5/d57145e748fd89c0928a902bf1e3c97982e2f454.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 3, 2022, 9:19am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2410 "2022-05-03T09:19:33Z")

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## New app update (live: [2.35.1](https://homey.app/a/com.eufylife.security)):

> **Changelog:**  
> **1.** HOTFIX: fixes for Homey 7.4.0

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 3, 2022, 9:34am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2411 "2022-05-03T09:34:50Z")

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**🎉 Eufy Security made it to the Homey staff picks: 🎉**

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/e/8ed05d7ce4206e66b7a80c5ac90b11ccffb56da5.jpeg)

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**Author:** ![Yestond](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yestond/32/9807_2.png) [@Yestond](https://community.homey.app/u/Yestond)\
**Post date:** [May 3, 2022, 5:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2412 "2022-05-03T17:23:03Z")

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Well deserved @martijnpoppen. I also saw you made it into the newsletter with a developer award.  
You are undoubtedly one of the most active developers within my app portfolio and I really appreciate all the effort you put into developing these great apps.  
Keep up the good work 💪🏼

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**Author:** ![Peter\_Kalrsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kalrsson/32/48872_2.png) [@Peter\_Kalrsson](https://community.homey.app/u/Peter_Kalrsson)\
**Post date:** [May 3, 2022, 6:36pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2413 "2022-05-03T18:36:05Z")

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So well deserved @martijnpoppen - congrats!!

I installed the live version today, pls note that I once again had to restart the app to make the new cards available/working. Hopefully they will stay that way now.

Regarding “option to use disarmed alarm” - maybe my wish for “away / custom 1” will make it to one of the upcoming test versions? 😊

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 3, 2022, 7:51pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2414 "2022-05-03T19:51:16Z")

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Thanks a lot @Yestond 😃

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 3, 2022, 7:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2415 "2022-05-03T19:52:04Z")

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@Peter_Kalrsson thanks a lot!

> [@Peter\_Kalrsson](#):
>
> pls note that I once again had to restart the app to make the new cards available/workin

Yes I will check it right away. And will add the wish too 😉

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<div class="post-metadata">

**Author:** ![Koen\_Bastiaansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koen_bastiaansen/32/48647_2.png) [@Koen\_Bastiaansen](https://community.homey.app/u/Koen_Bastiaansen)\
**Post date:** [May 3, 2022, 8:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2416 "2022-05-03T20:01:12Z")

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@martijnpoppen I am having problems with adding Eufy devices to my Homey pro. I have created a 2nd account with connection to the devices, 2FA is turned off. I have restarted Homey and reinstalled the Eufy app. Could you please help?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 3, 2022, 8:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2417 "2022-05-03T20:04:25Z")

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Hi @Koen_Bastiaansen  
Sure. What’s the issue you’re facing?

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<div class="post-metadata">

**Author:** ![Koen\_Bastiaansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koen_bastiaansen/32/48647_2.png) [@Koen\_Bastiaansen](https://community.homey.app/u/Koen_Bastiaansen)\
**Post date:** [May 3, 2022, 8:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2418 "2022-05-03T20:07:48Z")

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I get a message that the login is timed out after 3000 msec, could not find that Pairsession or I am being sent back to the login field. Therefore I am not able to add a device

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 3, 2022, 8:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2419 "2022-05-03T20:08:22Z")

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@Koen_Bastiaansen Two things to check

1. Did you accept the device in your 2nd account?
2. Did you select the proper region

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<div class="post-metadata">

**Author:** ![Koen\_Bastiaansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koen_bastiaansen/32/48647_2.png) [@Koen\_Bastiaansen](https://community.homey.app/u/Koen_Bastiaansen)\
**Post date:** [May 3, 2022, 8:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2420 "2022-05-03T20:12:04Z")

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1.Yes when I log into the eufy app with the 2nd account, I see all devices.  
2.I am in NL and I choose the region Europe so that should be correct?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 3, 2022, 8:18pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2421 "2022-05-03T20:18:12Z")

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@Koen_Bastiaansen Yes that’s all correct  
Can you send me a diagnostic report?

You can do that via the mobile Homey app:

> More - apps - Eufy Security - settings wheel right top - send diagnostic report

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<div class="post-metadata">

**Author:** ![Koen\_Bastiaansen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/koen_bastiaansen/32/48647_2.png) [@Koen\_Bastiaansen](https://community.homey.app/u/Koen_Bastiaansen)\
**Post date:** [May 3, 2022, 8:27pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2422 "2022-05-03T20:27:21Z")

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Hi Martijn, you should have received the diagnostics.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 3, 2022, 8:35pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2423 "2022-05-03T20:35:45Z")

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@Koen_Bastiaansen yes sent you a DM back 😉

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 3, 2022, 8:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2424 "2022-05-03T20:40:27Z")

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## New app update (test: [2.35.2](https://homey.app/a/com.eufylife.security/test)):

> **Changelog:**  
> **1.** FIX: leftover from old Camera Alarm removal for Eufy 2C Pro  
> **2.** NEW: add extra options for arming icon

@Peter_Kalrsson ☝

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<div class="post-metadata">

**Author:** ![Peter\_Kalrsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kalrsson/32/48872_2.png) [@Peter\_Kalrsson](https://community.homey.app/u/Peter_Kalrsson)\
**Post date:** [May 4, 2022, 9:37am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2425 "2022-05-04T09:37:48Z")

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Thanks @martijnpoppen, installed 2.35.2, restarted the app, but I can’t see any new options? 😊

![martin](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/e/5e7605ad719a2f45f21c79be30576b72fa9c21f2.png)

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