# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 119
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 25, 2022, 3:57pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2386 "2022-04-25T15:57:06Z")
## New app update (test: [2.34.0](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > **1.** HOTFIX: prepare for Homey 7.4.0. (Fix all errors which are caused by 7.4.0) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 26, 2022, 10:32am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2387 "2022-04-26T10:32:26Z")
## New app update (live: [2.34.0](https://homey.app/a/com.eufylife.security/)): > **Changelog:** > **1.** HOTFIX: prepare for Homey 7.4.0. (Fix all errors which are caused by 7.4.0) All failing calls and app crashes should be resolved again. I will monitor the app crashes in the developer tools 🙂 ---
**Author:** ![Michiel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michiel/32/16416_2.png) [@Michiel](https://community.homey.app/u/Michiel)\ **Post date:** [April 26, 2022, 8:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2388 "2022-04-26T20:24:02Z")
Hi @martijnpoppen, thank you for making this great app! 👍 Everything works fine, except for one small thing: I can turn the Spotlight on, but I can’t turn it off. The only solution is to use the Eufy app itself. I have 2 Eufy Outdoor Cam Pros and both have the same problem. Do you have any idea if this can be solved? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 27, 2022, 8:18am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2389 "2022-04-27T08:18:55Z")
Hey Michiel. That’s strange Will look in to it 🙂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 28, 2022, 4:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2390 "2022-04-28T16:12:03Z")
## New app update (test: [2.35.1](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > **1.** HOTFIX: fixes for Homey 7.4.0 ---
**Author:** ![Djordie\_Hendriks](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/djordie_hendriks/32/83625_2.png) [@Djordie\_Hendriks](https://community.homey.app/u/Djordie_Hendriks)\ **Post date:** [April 29, 2022, 8:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2391 "2022-04-29T20:04:12Z")
Hey Martijn, Today I bought the eufy cam 2c with the homebase 2. The homebase is working is working with the homey app… But the two eufy cam 2c camera’s don’t, I have them in my app and I can make a flow with them… But it doen’t work at all, is there a issue in the software? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 29, 2022, 8:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2392 "2022-04-29T20:06:09Z")
Hey @Djordie_Hendriks - I would say that probably the IP of the Homebase is incorrect. You can check and overwrite that in the device settings - Also make sure Homey and the homebase are in the same network Next to that: Can you share a diagnostic report? You can do that via the mobile homey app: > More - apps - eufy security - settings wheel right top - send diagnostic report. ---
**Author:** ![Djordie\_Hendriks](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/djordie_hendriks/32/83625_2.png) [@Djordie\_Hendriks](https://community.homey.app/u/Djordie_Hendriks)\ **Post date:** [April 29, 2022, 8:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2393 "2022-04-29T20:20:47Z")
6c405c8f-bb03-452a-8663-a7ac425d9cbe ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 29, 2022, 8:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2394 "2022-04-29T20:34:49Z")
@Djordie_Hendriks what are you trying to do ? ---
**Author:** ![Djordie\_Hendriks](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/djordie_hendriks/32/83625_2.png) [@Djordie\_Hendriks](https://community.homey.app/u/Djordie_Hendriks)\ **Post date:** [April 29, 2022, 8:41pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2395 "2022-04-29T20:41:28Z")
Hey Matijn - the homebase 2 is connecting with the correct wifi network, and the homebase 2 is working perfectly with homey. - The other camera’s are working with the Eufy app, but not with the homey app… A couple minutes ago I saw the battery percentages showing up! And now I can turn the lights on, but they automatically turn itself off at 3 seconds. The motion sensor/temperature sensor and more doesn’t work, did you get my diagnostic report? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 29, 2022, 8:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2396 "2022-04-29T20:58:54Z")
Hey @Djordie_Hendriks > [@Djordie\_Hendriks](#): > > now I can turn the lights on, but they automatically turn itself off at 3 seconds. Yes this is a known issue. Looking into that. About the events: make sure to enable push notifications in the Eufy app. Homey cannot react on events without it. Just see Homey as a extra phone connected to your Eufy app Also I would suggest checking the [FAQ](https://community.homey.app/t/app-pro-eufy-security/44921/4) most of your questions are in there 🙂 ---
**Author:** ![Djordie\_Hendriks](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/djordie_hendriks/32/83625_2.png) [@Djordie\_Hendriks](https://community.homey.app/u/Djordie_Hendriks)\ **Post date:** [April 29, 2022, 10:49pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2397 "2022-04-29T22:49:33Z")
Thanks, I did everything on de FAQ… But the motion detection is still not working, - I give another account permission to all of my Eufy (advanced permission) - Turn on the Notifications (With thumbnail) on all the devices - The 2fa is off, logged in with my Eufy account (not the account with advanced permission) - Save changes in the Eufy app in homey. And after that (Reset notifications service) In the Eufy app in homey… Also do the same with the advanced permission account. - Homebridge 2 is connected with the same wifi network as the homey. Also with a cable is doesn’t work. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 30, 2022, 5:59am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2398 "2022-04-30T05:59:37Z")
@Djordie_Hendriks there are also notifications settings per Security mode Can you check those? ![Screenshot_2022-04-30-07-59-13-20_ff785028b59b747d09873fc0674450df](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/b/1bf0751cc5ff99ee3533945f94c052acb4719530.jpeg) ![Screenshot_2022-04-30-07-59-15-76_ff785028b59b747d09873fc0674450df](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/b/3b0f82d17727d971243f6e1433ddcd88b6870ff7.jpeg) ---
**Author:** ![Peter\_Kalrsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kalrsson/32/48872_2.png) [@Peter\_Kalrsson](https://community.homey.app/u/Peter_Kalrsson)\ **Post date:** [April 30, 2022, 9:54am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2399 "2022-04-30T09:54:36Z")
@martijnpoppen 1. Regarding “option to use disarmed alarm”: For some reason, Eufy has not a pre-defined security mode for “partial arm”, so I have created a custom mode for that (“custom 1”). Right now, I have selected “off / disarmed / away” in your new option, so I easily can see if the HomeBase is armed. From my perspective, I would love to have an option that says something like “away / custom 1” as well 🙂 Then I will have the icon visible when either the alarm is armed or partial armed. Think of the available options right now, like “off / disarmed / away”. It is a bit contradictory. I think you want to show the icon if either the alarm is disarmed (“off”, “home”, “disarmed”) or armed (“away” and “custom 1” for me personally). Just a thought. I fully respect if you don’t want to implement this. 1. Regarding experimental updates: FYI, I need to manually restart the app after an update to have new things like “Turn generic alarm on for Duration seconds” working as they should. If I don’t do a manual restart, flows will break where I have these new cards included. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 30, 2022, 10:40am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2400 "2022-04-30T10:40:35Z")
@Peter_Kalrsson 1. I can add more options to this list 2. That’s strange. But might be I left something in the code. Will check! ---
**Author:** ![Peter\_Kalrsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kalrsson/32/48872_2.png) [@Peter\_Kalrsson](https://community.homey.app/u/Peter_Kalrsson)\ **Post date:** [April 30, 2022, 5:38pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2401 "2022-04-30T17:38:04Z")
> [@martijnpoppen](#): > > I can add more options to this list Awesome @martijnpoppen - then I personally vote for having one saying “away / custom 1” 🙂 ---
**Author:** ![Michael\_Evers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_evers/32/49062_2.png) [@Michael\_Evers](https://community.homey.app/u/Michael_Evers)\ **Post date:** [May 1, 2022, 7:45am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2402 "2022-05-01T07:45:05Z")
Hi Martijn, First of all! Cool that you are taking so much time to develop the app but moreover answer all our questions here. I’m a newbie in all of this, recently purchased smart stuff including a eufy doorbell and homey pro. Now I’m trying to stream video to my chromecast and have found a lot of information and I’m pretty sure I’m almost there. The only thing missing is the URL to enter, if I have missed it somewhere please excuse me, I’ve been searching for days now ☹ What I came to now: http://_IP doorbell_:8087/getplainvalue/eufy-security.0._serial number doorbell_.cameras._serial number doorbell_.livestream Hope you can help me further 🙂 KR ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 1, 2022, 8:34am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2403 "2022-05-01T08:34:18Z")
Hey @Michael_Evers > [@Michael\_Evers](#): > > First of all! Cool that you are taking so much time to develop the app but moreover answer all our questions here. Thanks! 😃 > [@Michael\_Evers](#): > > The only thing missing is the URL to enter, if I have missed it somewhere please excuse me, I’ve been searching for days now ☹ Yes I still have to put the URL there as token. But you can search in the tokens for `stream URL` > [@Michael\_Evers](#): > > http:// _IP doorbell_ :8087/getplainvalue/eufy-security.0. _serial number doorbell_ .cameras. _serial number doorbell_ .livestream Just wondering where you found this? 😛 ---
**Author:** ![Steven\_Bareman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/steven_bareman/32/31404_2.png) [@Steven\_Bareman](https://community.homey.app/u/Steven_Bareman)\ **Post date:** [May 2, 2022, 8:31am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2404 "2022-05-02T08:31:20Z")
Hi Martin, First of all, compliments for making this great app (and the products are great too!). The only thing that struck me was that the app asks a lot of Homey. Since installing the Eufy app, Homey has started behaving strangely and slowly and the system load is extremely high! ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/3/c3fa56760b1dca94f37b72bac80fe22fc4a8386a.jpeg) Then I started researching and noticed that the app used a lot of Mb compared to other apps (about 12 Mb more). ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/8/482b767c7f67ae2bd85d0be882bcd353a390c72a.png) (in this example I disabled all other apps, otherwise I wouldn’t see the memory usage overview) is it true that the app needs so many MBs or should I look elsewhere for the problem? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [May 2, 2022, 8:43am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2405 "2022-05-02T08:43:36Z")
Hey @Steven_Bareman The app is quite high on load yes. That’s because it listens to the notifications of Eufy which takes memory. It’s not the highest of apps (luckily 😉 ) But it’s average is about 16MB on a Homey Pro For me highest in the last 31 days 18.91 MB ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/a/9abfabcd0b7c8f08508f19a6c1e372a93fec0176.jpeg) [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=118) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=120)