# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 113
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 9, 2022, 2:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2265 "2022-03-09T14:47:34Z")
Hey @Peter_Kalrsson , Thanks! 😃 1. No only one image per device which gets overwritten on each event. If you want to save them you have to do that elsewhere. With for example callmebot / slack / synology 2. Yes I understand. It can be done. But not whitin Homey. Homey doesn’t support video. And for these snapshots I need to translate the P2P to a video with FFMPEG. Someone did it for IoBroker. But unfortunatly not possible in Homey. Next to that I agree that this should work together with Eufy. The sales department of Athom is still checking with Eufy for a collaboration. But no positive result on that (yet) Edit: I did check once to force trigger fake events, which seems to be possible. But have to check that again. Then you could create a motion alert or something like that. ---
**Author:** ![Peter\_Kalrsson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kalrsson/32/48872_2.png) [@Peter\_Kalrsson](https://community.homey.app/u/Peter_Kalrsson)\ **Post date:** [March 9, 2022, 2:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2266 "2022-03-09T14:54:06Z")
Thanks @martijnpoppen 🙂 1. Good - that’s the way I want it to behave! 2. This would be a killer feature for me! I mean, receive snapshots when a motion has happened, I can use the Eufy app for that. The interesting stuff begins when you can trigger live images when something else happens, e.g. you have a water leakage, when you receive (regular) mail in your inbox etc etc. If you find anything @martijnpoppen about bullet 2 - please let me know. Once again, keep up the GOOD work! ---
**Author:** ![homeypro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/homeypro/32/51936_2.png) [@homeypro](https://community.homey.app/u/homeypro)\ **Post date:** [March 9, 2022, 4:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2267 "2022-03-09T16:21:48Z")
Hi @martijnpoppen, Vanaf de nieuwe update loopt ons hele huis vast… haha 😅 De bewegingsmelders triggeren geen flows meer. App herstart, Homey herstart mochten niet baten. Heb je nog tips of ideeën? Het wordt een beetje koud hier haha. (verwarming zit op de sensors). ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 9, 2022, 4:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2268 "2022-03-09T16:24:34Z")
Hey @homeypro Please keep this thread in english or use the [dutch subtopic](https://community.homey.app/t/app-pro-eufy-security-nl/60540). Can you share a diagnostic report? > More - apps - Eufy Security - settings wheel right top - send diagnostic report. Think I know what to do , but want to double check. There was a change in the notifications handler ---
**Author:** ![Melkuier](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/melkuier/32/17144_2.png) [@Melkuier](https://community.homey.app/u/Melkuier)\ **Post date:** [March 9, 2022, 4:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2269 "2022-03-09T16:24:44Z")
hi martijn! first i want to tell you that i am very happy with the app u made, and all the effort u put in. ill buy u a beer. i use the app for a while now, but with the latest update the doorbell press doesnt trigger homey anymore… yesterday it worked, but today it fails. i looked at the changes, and saw the homebase setting in homey default on us. i changed it to eu but it didnt work. also resetting the notification service doesnt work… ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 9, 2022, 4:26pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2270 "2022-03-09T16:26:01Z")
@Melkuier Thanks! 😃 There was a change in the notifications handler Can you also share a diagnostic report? > More - apps - Eufy Security - settings wheel right top - send diagnostic report. ---
**Author:** ![ZwarteTeen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zwarteteen/32/50772_2.png) [@ZwarteTeen](https://community.homey.app/u/ZwarteTeen)\ **Post date:** [March 9, 2022, 5:51pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2271 "2022-03-09T17:51:44Z")
Hi Martijn! Here also no trigger for the motion sensors anymore. Tried restartinf homebase, homey, notification service. In the Eufy app i get notifications from the motion sensor so its clearly the communication between the Eufy app and Homey. Diagnostic: abf46af9-4d86-4042-a891-2df930d49582 Mark ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 9, 2022, 5:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2272 "2022-03-09T17:58:26Z")
## New app update (live: [2.31.5](https://homey.app/a/com.eufylife.security)): > **Changelog:** > **1.** HOTFIX: motion & doorbell notifications not coming trough in Homey @homeypro @Melkuier @ZwarteTeen Should be fixed 🙂 ---
**Author:** ![homeypro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/homeypro/32/51936_2.png) [@homeypro](https://community.homey.app/u/homeypro)\ **Post date:** [March 9, 2022, 6:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2273 "2022-03-09T18:07:09Z")
Wauw Awsome! Any suggestion how i can force this update? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 9, 2022, 6:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2274 "2022-03-09T18:09:56Z")
Yes Click the link with the version number and then click the green install button. It Will update the current version ---
**Author:** ![homeypro](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/homeypro/32/51936_2.png) [@homeypro](https://community.homey.app/u/homeypro)\ **Post date:** [March 9, 2022, 6:18pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2275 "2022-03-09T18:18:57Z")
Thanks! I can confirm it’s working again 🙂 Can’t thank you enough for you quick response and fix. ---
**Author:** ![ZwarteTeen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/zwarteteen/32/50772_2.png) [@ZwarteTeen](https://community.homey.app/u/ZwarteTeen)\ **Post date:** [March 9, 2022, 6:19pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2276 "2022-03-09T18:19:02Z")
It works again! In Dutch, as you know, we say: je bent een baas! That’s truly the case here, thanks! 😉 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 9, 2022, 6:23pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2277 "2022-03-09T18:23:41Z")
Thanks Guys! 😃 ---
**Author:** ![Sebastiaan\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sebastiaan_k/32/51393_2.png) [@Sebastiaan\_K](https://community.homey.app/u/Sebastiaan_K)\ **Post date:** [March 9, 2022, 11:33pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2278 "2022-03-09T23:33:29Z")
Hey Martijn, Just did a reinstall on my homey, and now i could login! 😄 Thanks again with the late night troubleshooting yesterday, appreciate it! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 9, 2022, 11:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2279 "2022-03-09T23:34:21Z")
Hey @Sebastiaan_K Nice! So probably it was a block from Eufy 🙂 ---
**Author:** ![Melkuier](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/melkuier/32/17144_2.png) [@Melkuier](https://community.homey.app/u/Melkuier)\ **Post date:** [March 10, 2022, 9:44am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2280 "2022-03-10T09:44:15Z")
Wow. Thnx again for the mega fast response. Installed the new, testing it now. ---
**Author:** ![Melkuier](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/melkuier/32/17144_2.png) [@Melkuier](https://community.homey.app/u/Melkuier)\ **Post date:** [March 10, 2022, 11:12am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2281 "2022-03-10T11:12:18Z")
I still don’t have an doorbell press detection. 5d59615e-40d0-4b96-a65f-07840b02637e ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 10, 2022, 12:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2282 "2022-03-10T12:03:34Z")
Will check @Melkuier ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 10, 2022, 12:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2283 "2022-03-10T12:20:19Z")
## New app update (live: [2.31.6](https://homey.app/a/com.eufylife.security)): > **Changelog:** > **1.** FIX: doorbell press notification not responding when image is missing @Melkuier Please try this one 🙂 ---
**Author:** ![Melkuier](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/melkuier/32/17144_2.png) [@Melkuier](https://community.homey.app/u/Melkuier)\ **Post date:** [March 10, 2022, 12:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2284 "2022-03-10T12:29:59Z")
Yep… Now it works again… Thnx a lot! But I see by your solution, I don’t send an image. Is that the setting that that I detect every movement? If I change it back to people it will send images again? [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=112) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=114)