# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 111
**Author:** ![Bergman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bergman/32/50381_2.png) [@Bergman](https://community.homey.app/u/Bergman)\ **Post date:** [March 2, 2022, 5:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2225 "2022-03-02T17:53:07Z")
2c Pro ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 2, 2022, 6:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2226 "2022-03-02T18:01:07Z")
I’ll add the functionality. Not sure if it works the same but lets test that 🙂 ---
**Author:** ![Bergman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bergman/32/50381_2.png) [@Bergman](https://community.homey.app/u/Bergman)\ **Post date:** [March 2, 2022, 6:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2227 "2022-03-02T18:11:18Z")
Nice. Thanks 🙂 Worth a try for sure. ---
**Author:** ![Bergman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bergman/32/50381_2.png) [@Bergman](https://community.homey.app/u/Bergman)\ **Post date:** [March 3, 2022, 6:02am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2228 "2022-03-03T06:02:30Z")
I would also like to request snapshot and possibly video for the 2c pro. Get a default image as snapshot. ![Screenshot_20220303-065953_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/1/f189c97e41c931b5e90070a15f92e70bf07b8eff.jpeg) Thanks for you work 🙂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 3, 2022, 6:04am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2229 "2022-03-03T06:04:21Z")
@Bergman Snapshots and video are not possible. The current image gets update with events like person detectied or motion detectied. ---
**Author:** ![Bergman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bergman/32/50381_2.png) [@Bergman](https://community.homey.app/u/Bergman)\ **Post date:** [March 3, 2022, 6:07am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2230 "2022-03-03T06:07:37Z")
Alright. Had the cameras in homey for a few weeks now with ~15 motion events per day but Homey havent updated the image. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 3, 2022, 6:20am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2231 "2022-03-03T06:20:37Z")
@Bergman Did you follow the instructions of the [FAQ](https://community.homey.app/t/app-pro-eufy-security/44921/4)? So push notifications have to be enabled. As this is not a official Integration theres no other way of getting the event data. ---
**Author:** ![Bergman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bergman/32/50381_2.png) [@Bergman](https://community.homey.app/u/Bergman)\ **Post date:** [March 3, 2022, 6:32am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2232 "2022-03-03T06:32:26Z")
![Screenshot_20220303-073153_EufySecurity](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/5/451c23c6e2eaeb22da611b1f45767e1e463c15a9.jpeg) Yepp ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 3, 2022, 7:15am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2233 "2022-03-03T07:15:40Z")
And did you also put the notification setting to include thumbnail? ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [March 3, 2022, 11:37am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2234 "2022-03-03T11:37:16Z")
I have the same issue as Bergman I see now. Not sure when this happened but must be somewhere after the update of the official Eufy app I guess. No eufycam 2c pro image, just standard image. Notifications are set to full effect. 58d03c91-bad5-43c4-957e-b324a7d3d6e0 Thanks. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 3, 2022, 11:50am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2235 "2022-03-03T11:50:05Z")
@Heula @Bergman Did you share your devices as shared or as resident? With new update you have to select the shared devices as `current view` otherwise you won’t get notifications. ![Screenshot_20220303-125020](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/a/da9f47f719326b5e73d24e7f3676b7ceed5864ec.jpeg) This is different per account, so it might be it’s not set correctly for the extra Eufy account. Next to that can you share a diagnostic report with me? Then II’ll check if something changed in the notifications in the mobile Homey app: > More - Apps - Eufy Security - settings wheel right top - send diagnostic report ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 3, 2022, 11:53am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2236 "2022-03-03T11:53:28Z")
@Heula Thanks for the report. I do see notifications coming in. So will check what is changed there. Can you verify if the notification style is set to `include thumbnail`? ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [March 3, 2022, 12:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2237 "2022-03-03T12:20:19Z")
Thanks. It is set to full effect and that is including the thumbnail. My devices are shared. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 3, 2022, 1:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2238 "2022-03-03T13:02:43Z")
I know, but can you set it to include thumbnail and test again 😛 ---
**Author:** ![Arnold\_vd\_Linden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/arnold_vd_linden/32/19336_2.png) [@Arnold\_vd\_Linden](https://community.homey.app/u/Arnold_vd_Linden)\ **Post date:** [March 3, 2022, 2:02pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2239 "2022-03-03T14:02:31Z")
> [@martijnpoppen](#): > > When you go to the official Eufy app - go to the Homebase settings. You’ll find this screen under `notifications` > > ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/9/894649ac42ff1e3df1b4238f6c5d531a1f4c95e2.jpeg) > > Somehow Eufy doesn’t persist these settings. So I made a option in Homey to force them. Wow…. Now I understand why these notification setting are on again in the app, after I turned them off before 🙈 ---
**Author:** ![Heula](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/heula/32/31852_2.png) [@Heula](https://community.homey.app/u/Heula)\ **Post date:** [March 3, 2022, 2:12pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2240 "2022-03-03T14:12:41Z")
No difference with only thumbnail. 5deffe80-b5a0-41cf-83ca-1f3008c026d5 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 3, 2022, 4:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2241 "2022-03-03T16:17:22Z")
> [@Arnold\_vd\_Linden](#): > > Now I understand why these notification setting are on again in the app, after I turned them off before 🙈 Yes hidden feature 😅 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 3, 2022, 4:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2242 "2022-03-03T16:17:32Z")
Will check @Heula ---
**Author:** ![Carsten\_Jespersen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/carsten_jespersen/32/49398_2.png) [@Carsten\_Jespersen](https://community.homey.app/u/Carsten_Jespersen)\ **Post date:** [March 3, 2022, 8:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2243 "2022-03-03T20:06:17Z")
Hi Martijn. Contacting you here as I can’t find answers anywhere else. I installed Eufy 2C with Homebase 2. I have created a second account and shared the home and cameras with it in the Eufy-app. When I try to connect to Eufy from Homey, I’m thrown back to the login-page. No matter which account I use. Both accounts are Admin. Any suggestions? “Desperate” ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [March 3, 2022, 8:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2244 "2022-03-03T20:07:47Z")
@Heula Seems like the `Camera Voortuin` is still set to `Full Effect` can you share a screenshot of the notification settings. For the 2C it’s not possible to use `Full Effect` at the current moment [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=110) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=112)