# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 107
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 14, 2022, 11:55am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2137 "2022-02-14T11:55:24Z")
Hey @KaiF Did you share the devices as shared devices or did you add a new resident. The resident option does not work straight forward . So i would suggest to share the devices. ---
**Author:** ![KaiF](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kaif/32/17746_2.png) [@KaiF](https://community.homey.app/u/KaiF)\ **Post date:** [February 14, 2022, 12:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2138 "2022-02-14T12:00:03Z")
@martijnpoppen thanks for quick reply. all 5 devices (3x 2c cams, 1 indoor cam plus homebase) are shared with my second user i.e. the account that I use in Homey. User has “enhanced” privileges in Eufy App. Is that what you mean/recommend ? ---
**Author:** ![Rens\_Hoekema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rens_hoekema/32/12848_2.png) [@Rens\_Hoekema](https://community.homey.app/u/Rens_Hoekema)\ **Post date:** [February 14, 2022, 12:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2139 "2022-02-14T12:09:53Z")
is it still shared ? My experience is that all the shared devices disappeared for the guest users. I had to remove them and assign them again ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 14, 2022, 12:09pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2140 "2022-02-14T12:09:57Z")
Hey @KaiF In the new Eufy app theres home management. There you have 2 options: ![Screenshot_20220214-130817](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/d/bdc9676a729fb004ffbb8dba3329ab1fdda3ab8e.jpeg) Make sure to use ‘Share Device’ option. If you already did that. Make sure to enable push notifications for your cameras ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 14, 2022, 12:10pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2141 "2022-02-14T12:10:42Z")
@Rens_Hoekema might be region related 😉 That’s also new. So might be that you have your cameras in US. In Homey you can change the region via the app settings ---
**Author:** ![Rens\_Hoekema](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rens_hoekema/32/12848_2.png) [@Rens\_Hoekema](https://community.homey.app/u/Rens_Hoekema)\ **Post date:** [February 14, 2022, 12:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2142 "2022-02-14T12:11:27Z")
nope region is netherlands ---
**Author:** ![KaiF](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kaif/32/17746_2.png) [@KaiF](https://community.homey.app/u/KaiF)\ **Post date:** [February 14, 2022, 1:08pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2143 "2022-02-14T13:08:34Z")
hey @martijnpoppen, this is how it is set up. just re-checked and actually for 1 (out of 3) cameras I receive notifications (motion & person) for 2 others not. Same settings. None shows the “last captured” image whereas the one the works with notifications shows the error message “invalid response” every time i select the camera image tab in Homey. Think I just found (one of) the issues: it depends on the level of notifications. If “complete” is selected, no notification is transferred to Homey, if “with miniature picture” is selected, a notification is transferred to Homey. Weird enough: now images are shown on all three cams. So there might be some instabilities … Thanks for the great work on the app. Let me know if you need some help at some point in time (I am no coder but a good debugger 😉 ---
**Author:** ![Vincent\_Vans](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vincent_vans/32/16788_2.png) [@Vincent\_Vans](https://community.homey.app/u/Vincent_Vans)\ **Post date:** [February 14, 2022, 3:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2144 "2022-02-14T15:55:23Z")
Hello Kaif, thanks for your post! I could not get my doorbell press to work, but changing the notification settings to thumbnail, seemed to fix it! And off course, thanks to Martijn for your hard work! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 14, 2022, 5:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2145 "2022-02-14T17:43:21Z")
Hey @KaiF Yes include thumbnail is the best option. I tried to include Them all. But some camera’s respond different. If I have any test update I’ll let you know 🙂 ---
**Author:** ![UA84](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ua84/32/31840_2.png) [@UA84](https://community.homey.app/u/UA84)\ **Post date:** [February 14, 2022, 6:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2146 "2022-02-14T18:42:48Z")
Just bought a Eufy Indoor Pan & Tilt cam as a babymonitor. It is my first Eufy product. First I had 2FA on, but that didn’t work with Homey apparently. Turned it off and connected it with the new (test version) app. But keep reading in this topic to use a separate admin account. I just installed with the main (and only Eufy account) I got. It seems to be working with Homey. Do I just leave it this way or is there an advantage to use a second Eufy account with Homey. What I can think of is that the main account still be with 2FA on? Or is there not an advantage? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 14, 2022, 6:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2147 "2022-02-14T18:45:08Z")
Hey @UA84 The advantage of the extra account is that theres no Risk of getting logged out. Eufy cannot handle 2 devices at the same time. So you might experience errors ---
**Author:** ![UA84](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ua84/32/31840_2.png) [@UA84](https://community.homey.app/u/UA84)\ **Post date:** [February 14, 2022, 7:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2148 "2022-02-14T19:00:15Z")
Thnx for your quick answer @martijnpoppen With 2 devices at the same time you mean Homey and the Eufy app (ios app in my case)? Because when I turn off the cam in Homey it also turned off in the Eufy ios app. So that works for me. Also when I turn the cam off in the Eufy or Homey app, it also is turned off in the Synology Surveillance Station. Or is this not what you mean? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 14, 2022, 7:46pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2149 "2022-02-14T19:46:00Z")
@UA84 I meant 2 apps 🤦‍♂️ Yes correct it does work…but theres a risk. So it’s not mandatory to use a extra account 🙂 But if you want to change the login. You can edit in the app settings of the Homey Eufy app ---
**Author:** ![UA84](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ua84/32/31840_2.png) [@UA84](https://community.homey.app/u/UA84)\ **Post date:** [February 14, 2022, 7:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2150 "2022-02-14T19:55:16Z")
Thank you! Edit: Just to be sure, i made a second admin account and connected that one to Homey. ---
**Author:** ![Yannick\_Eeckelaert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yannick_eeckelaert/32/35262_2.png) [@Yannick\_Eeckelaert](https://community.homey.app/u/Yannick_Eeckelaert)\ **Post date:** [February 15, 2022, 7:40am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2151 "2022-02-15T07:40:18Z")
Ok 🙂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 15, 2022, 9:28am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2152 "2022-02-15T09:28:37Z")
## New app update (live: [2.29.3](https://homey.app/a/com.eufylife.security)): > **Changelog:** > **1.** NEW: integrate Eufy Homemanagement (Eufy firmware v4.0.0) > **2.** NEW: Support Region selection in login > **3.** FIX: wrong eufy-homey-client version > **4.** NEW: add option to reset the notification service when it is ‘stuck’ > **5.** FIX: Actor\_id was missing after Eufy IOS 4.0.0 migration > **6.** FIX: change wired doorbell snooze mode flowcard ( **NOTE** : this replaces the old flowcard!) > **7.** FIX: floodlight arming change trigger > Eufy Home management is live 😃 🎉 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 15, 2022, 12:39pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2153 "2022-02-15T12:39:30Z")
## New app update (test: [2.29.4](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > **1.** FIX: notification trigger add logs for debug purposes @Yannick_Eeckelaert added some logging, can you check again and send me a report after that? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 15, 2022, 5:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2154 "2022-02-15T17:22:50Z")
## New app update (test: [2.29.5](https://homey.app/a/com.eufylife.security/test)): > **Changelog:** > **1.** FIX: notification trigger add logs for debug purposes > **2.** FIX: flowcard filters improved. Show correct cards on app page ---
**Author:** ![Yannick\_Eeckelaert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yannick_eeckelaert/32/35262_2.png) [@Yannick\_Eeckelaert](https://community.homey.app/u/Yannick_Eeckelaert)\ **Post date:** [February 15, 2022, 7:42pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2155 "2022-02-15T19:42:47Z")
Hi Martijn, I did the test en stil movement when caving the camera status. 08776543-7f6a-4d24-84fe-a22b266ce7fa ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 15, 2022, 7:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2156 "2022-02-15T19:47:23Z")
@Yannick_Eeckelaert Yes! Only added logging 😃 Will check [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=106) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=108)