# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 104
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 8, 2022, 1:05pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2076 "2022-02-08T13:05:11Z")
exactly ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 8, 2022, 1:06pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2077 "2022-02-08T13:06:16Z")
> [@Goggmeister](#): > > I ha e tried both of theese! I cant help to think i am doing something wrong with the flow cards! > Since it is sort of working when i press test. Bur not when i press doprbell or stand in front of it Test only means to test the THEN card. it doesn’t test the IF card. When you stand in front of your doorbell do you get a notification from Eufy? ---
**Author:** ![Goggmeister](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/goggmeister/32/13059_2.png) [@Goggmeister](https://community.homey.app/u/Goggmeister)\ **Post date:** [February 8, 2022, 1:54pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2078 "2022-02-08T13:54:28Z")
Okay! Yes i get the notification on the phone! But nothing happens on the tv ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 8, 2022, 1:55pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2079 "2022-02-08T13:55:05Z")
Can you share a new report? Then I’ll have a look of everything is setup.correct ---
**Author:** ![Goggmeister](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/goggmeister/32/13059_2.png) [@Goggmeister](https://community.homey.app/u/Goggmeister)\ **Post date:** [February 8, 2022, 3:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2080 "2022-02-08T15:15:47Z")
Link: 1F8C48 Thanks @martijnpoppen ---
**Author:** ![theodorhesse](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/theodorhesse/32/33833_2.png) [@theodorhesse](https://community.homey.app/u/theodorhesse)\ **Post date:** [February 8, 2022, 3:17pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2081 "2022-02-08T15:17:52Z")
Good to know and thank you very much for looking into this. Have a good day. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 8, 2022, 3:43pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2082 "2022-02-08T15:43:38Z")
@Goggmeister I didn’t receive a report. Did you send it via the instructions i gave ealier? > [@martijnpoppen](#): > > More - Apps - Eufy Security - settings wheel right top - send diagnostic report ---
**Author:** ![Goggmeister](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/goggmeister/32/13059_2.png) [@Goggmeister](https://community.homey.app/u/Goggmeister)\ **Post date:** [February 8, 2022, 4:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2083 "2022-02-08T16:20:43Z")
I did it in wrong place! How bout now? da1a8071-5fc7-472d-a1ed-c7b0d9e1b81b ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 8, 2022, 4:21pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2084 "2022-02-08T16:21:18Z")
Yes got it, will check ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 8, 2022, 4:56pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2085 "2022-02-08T16:56:01Z")
@Goggmeister I don’t see events coming in. May i suggest a app restart? > More - Apps - Eufy Security - settings wheel right top - restart ---
**Author:** ![Goggmeister](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/goggmeister/32/13059_2.png) [@Goggmeister](https://community.homey.app/u/Goggmeister)\ **Post date:** [February 8, 2022, 5:00pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2086 "2022-02-08T17:00:18Z")
![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/2/921cc5edccdf8a0e937b6f309d38b5bf77726040.jpeg) That was a pretty smart suggestion! It works!! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 8, 2022, 5:07pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2087 "2022-02-08T17:07:37Z")
Magic 😛 App restart connects again to the Eufy server. Probably something went wrong with pairing. 🤷‍♂️ ---
**Author:** ![Goggmeister](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/goggmeister/32/13059_2.png) [@Goggmeister](https://community.homey.app/u/Goggmeister)\ **Post date:** [February 8, 2022, 5:37pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2088 "2022-02-08T17:37:29Z")
Does it have to stay on chromecast input? Or can i be watching tv, and the crhromecast snapshot overrides and pops up on the tv? I am having problems with it not popping up again… and the image from last time stays the same on the chromecast. It wont refresh when i press the button again…😭 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 8, 2022, 5:39pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2089 "2022-02-08T17:39:20Z")
Not sure about that. You have to look in to the chromecast or tv settings to automativally switch inputs. About the same image; yes that’s correct: > [@martijnpoppen](#): > > Eufy doesn’t send snapshots. > Only way a image gets updated is trough a event like motion detection or person detection. ---
**Author:** ![Goggmeister](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/goggmeister/32/13059_2.png) [@Goggmeister](https://community.homey.app/u/Goggmeister)\ **Post date:** [February 8, 2022, 5:45pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2090 "2022-02-08T17:45:13Z")
Doesnt it allso refresh through doorbell press? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 8, 2022, 5:53pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2091 "2022-02-08T17:53:06Z")
Not always. Sometimes it does sometimes not ---
**Author:** ![Yannick\_Eeckelaert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yannick_eeckelaert/32/35262_2.png) [@Yannick\_Eeckelaert](https://community.homey.app/u/Yannick_Eeckelaert)\ **Post date:** [February 9, 2022, 1:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2092 "2022-02-09T13:20:22Z")
Hi Martijn, I have a problem whit my floodcam. The one outside the garage. I use Heimdall for the security end after the latest update l. The alarm get triggered by the cam. When I activate my modus it direct sounds the alam but no notifications in the eufy app. Seems it gets a message kunst wen activating. If I active my alarm modus in Heimdall it automatically shift the eufy status in away. Maybe this is the reason that Heimdall gets movement notification or some kid… Thx! ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/8/5877209ee039ab63c5b0116f98744eb4e330319d.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 9, 2022, 1:24pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2093 "2022-02-09T13:24:24Z")
Hey @Yannick_Eeckelaert check if alarm is not enabled for the mode like so: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/6/f6c83001f4961b0090257869149e9e6e0ea24e46.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/e/0e0a9723b557adb7a82198b089c5c98e5a77706c.jpeg) ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [February 9, 2022, 7:52pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2094 "2022-02-09T19:52:28Z")
FYI, today I got my Android app upgraded to latest version which indtroduced v4 “changes”…to my surprise, Notification zones got erased after this update. So beware, it’s usually something you would not check after you set it ☹ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 9, 2022, 8:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2095 "2022-02-09T20:01:49Z")
@Sharkys thanks for the suggestion. Seems like you already got the update. Still waiting here… even while i’m beta tester for the android app 😅 [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=103) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=105)