# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 100
**Author:** ![Goggmeister](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/goggmeister/32/13059_2.png) [@Goggmeister](https://community.homey.app/u/Goggmeister)\ **Post date:** [January 31, 2022, 9:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1996 "2022-01-31T21:11:26Z")
I just bought the eufy video doorbell and wanted to add it in homey to get som flows going! But when i enter «eufy security, and press wich device to add, in my case: video doorbell. Then my login info is required. I enter correct information and press «login» but it loads for a few seconds and it just pops back to «enter login info». If i try to retype everything the same problems continue for a infinite amount of times! I have tried adding device through my phone, and on my computer. Same issue!!!🤬 Anyone else having this problem? Or maybe someone knows whats wrong? ---
**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\ **Post date:** [January 31, 2022, 9:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1997 "2022-01-31T21:29:22Z")
You can ask it in the Eufy Security topic. [Eufy Security](https://community.homey.app/t/app-pro-eufy-security/44921) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 31, 2022, 9:48pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1998 "2022-01-31T21:48:52Z")
@Goggmeister check the FAQ Theres a issue with the latest IOS app. > [@\[APP\]\[Pro\] Eufy Security](https://community.homey.app/t/app-pro-eufy-security/44921/4): > > Frequently Asked Questions Q1: I don’t receive notifications/device updates in Homey A1: Make sure the selected security mode inside the official Eufy app has enabled notifications for your device. (Home / Away / etc) [ezgif.com-video-to-gif] A2: Make sure push notifications are enabled in the device settings: A3: Sometimes it might help to restart the Eufy app in Homey A4: For Homebase notifications enable: A5: Update: 01-08-25: Since july Eufy requires a country inst… ---
**Author:** ![Martin\_Schmidt](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martin_schmidt/32/47946_2.png) [@Martin\_Schmidt](https://community.homey.app/u/Martin_Schmidt)\ **Post date:** [February 2, 2022, 8:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/1999 "2022-02-02T20:29:47Z")
Hi Martijn, Is there any timeframe for your app to used on the Homey Bridge? Kind regards ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 2, 2022, 8:48pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2000 "2022-02-02T20:48:11Z")
Hey @Martin_Schmidt Yes see this message from a couple of days ago: > [@martijnpoppen](#): > > Athom is talking with Eufy about this topic. > When Athom give me a GO i can start on it. > > A the current moment it’s still a 50/50 chance that the Bridge/Cloud implemention will be there… ---
**Author:** ![jonorland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonorland/32/16469_2.png) [@jonorland](https://community.homey.app/u/jonorland)\ **Post date:** [February 4, 2022, 8:29am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2001 "2022-02-04T08:29:26Z")
When i change security mode for the Homebase from within the Homey app, either from a flow or from the device, the Arm mode change card is never triggered but if i change from officiella Eufy app the arm mode change card are triggered. Is it a Bug or a ”feature”? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 4, 2022, 9:05am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2002 "2022-02-04T09:05:07Z")
Hey @jonorland This is probably because the IP adres of the Homebase is incorrect in Homey. Check the device settings and make sure the IP is set to a local IP adres and not to your WAN adres ---
**Author:** ![jonorland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonorland/32/16469_2.png) [@jonorland](https://community.homey.app/u/jonorland)\ **Post date:** [February 4, 2022, 10:04am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2003 "2022-02-04T10:04:59Z")
@martijnpoppen The ip in Homey and the Eufy app are the same and the same ip i have reserved in my router. I do get triggers from motion, the thing that doesn’t work are mode change trigger when changing mode from a flow. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 4, 2022, 10:53am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2004 "2022-02-04T10:53:18Z")
Yeah so motion triggers don’t require a IP adress Can you send a diagnostic report? ---
**Author:** ![jonorland](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jonorland/32/16469_2.png) [@jonorland](https://community.homey.app/u/jonorland)\ **Post date:** [February 4, 2022, 11:34am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2005 "2022-02-04T11:34:11Z")
@martijnpoppen Hera are diagnostic report 235bf30e-b078-4088-92c8-1a94326dd9f5 ---
**Author:** ![Raymond\_Sestig](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/raymond_sestig/32/48883_2.png) [@Raymond\_Sestig](https://community.homey.app/u/Raymond_Sestig)\ **Post date:** [February 4, 2022, 5:47pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2006 "2022-02-04T17:47:07Z")
Hi Martijn, I’ve you messages about integration of Eufy (triggers, notifications) … I have a lot of Dufy cams, doorbell, doorsensors en sensor that I like to integrate in homey and set triggers … I understand these steps, But where do I have to login with the new account? The eufy app ? I’m also but I’m stuck at : \* install app from community store (v0.7.0) … were can I find it and how can I install. hope you can help 😉 gr Raymond ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 4, 2022, 6:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2007 "2022-02-04T18:03:18Z")
Hey @Raymond_Sestig Where did you see the message about the community store? That’s from a year ago. The current installation instructions can be found here. [[APP][Pro] Eufy Security](https://community.homey.app/t/app-pro-eufy-security/44921/1) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 4, 2022, 6:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2008 "2022-02-04T18:03:42Z")
@jonorland Will check later. Bit limited on Homey development this week ---
**Author:** ![Raymond\_Sestig](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/raymond_sestig/32/48883_2.png) [@Raymond\_Sestig](https://community.homey.app/u/Raymond_Sestig)\ **Post date:** [February 4, 2022, 6:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2009 "2022-02-04T18:28:46Z")
Hi Martijn, Yes ! Sorry … I know it was from a year ago ! Found it here (see picture) Hope it is going to work … bought the Homey for the integration with Eufy … triggers, notifications etc. Thanks ! Raymond ![image0.jpeg](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/8/d83775beae55cf29f57918e67033207ee526b447.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 4, 2022, 7:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2010 "2022-02-04T19:20:46Z")
Awesome Will change that 😃 Heard it before but didn’t know the source. If you have any questions let me know ---
**Author:** ![Raymond\_Sestig](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/raymond_sestig/32/48883_2.png) [@Raymond\_Sestig](https://community.homey.app/u/Raymond_Sestig)\ **Post date:** [February 4, 2022, 7:40pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2011 "2022-02-04T19:40:32Z")
Quick question… I already installed eufy on homey with the same login as on the original app ! I did know that I needed to use a second login. What to do know … delete eufy etc on homey ? And how ? Thanks again 👍🏼😌 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 4, 2022, 7:58pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2012 "2022-02-04T19:58:31Z")
Hey You can go to the app settings > More - apps - Eufy Security - config app There you can re-enter the login ---
**Author:** ![Raymond\_Sestig](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/raymond_sestig/32/48883_2.png) [@Raymond\_Sestig](https://community.homey.app/u/Raymond_Sestig)\ **Post date:** [February 5, 2022, 9:01am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2013 "2022-02-05T09:01:46Z")
Hi Martijn, I entered a new eufy account in homey … but tiggers still not working, do I miss something ? The test in homey is working, but in practice it is not 😬 Just a simpel trigger ; ![image0.jpeg](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/b/4b615870b07eb993bcbdfebcec5757ef89a728be.jpeg) Hope you can help ? Thanks in advance. Groet, Raymond ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 5, 2022, 5:15pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2014 "2022-02-05T17:15:06Z")
Hey @Raymond_Sestig, Are push notifications enabled in the Eufy app on your mobile phone? Make sure they are enabled also in the selected Securitymode ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 5, 2022, 5:18pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/2015 "2022-02-05T17:18:51Z")
> [@jonorland](#): > > When i change security mode for the Homebase from within the Homey app, either from a flow or from the device, the Arm mode change card is never triggered but if i change from officiella Eufy app the arm mode change card are triggered. Is it a Bug or a ”feature”? @jonorland So i checked the logs and now I get your point 🤦‍♂️ So when you trigger the Security mode from the Hey Eufy app the Trigger card Will not fire as the selected mode is the same as Homey just selected. So indeed it’s a " feature " 😛 [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=99) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=101)