# \[APP\]\[Pro\] Eufy Security **URL:** \ **Category:** Apps\ **Tags:** app, official, security, camera, homey-pro\ **Created:** [March 19, 2021, 3:28pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921 "2021-03-19T15:28:48Z")\ **Posts on this page:** 20\ **Page:** 10
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 24, 2021, 11:47am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/182 "2021-01-24T11:47:00Z")
Added a fix to the latest testversion where multiple device couldn’t connect. Like two Eufycam2 or 3 pan&tilt. [Eufy Security App voor Homey | Homey](https://homey.app/nl-nl/app/com.eufylife.security/Eufy-Security/test/) If you had this issue please test 🙂 ---
**Author:** ![Wout-1976](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wout-1976/32/175413_2.png) [@Wout-1976](https://community.homey.app/u/Wout-1976)\ **Post date:** [January 24, 2021, 6:34pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/183 "2021-01-24T18:34:09Z")
@martijnpoppen do you think it is possible to use the snapshot with facerecognition in a flow? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 24, 2021, 6:51pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/184 "2021-01-24T18:51:29Z")
@Wout-1976 maybe with Face++ [Face++ App voor Homey | Homey](https://homey.app/nl-nl/app/com.gruijter.facepp/Face++/) ---
**Author:** ![MrBlue](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mrblue/32/5446_2.png) [@MrBlue](https://community.homey.app/u/MrBlue)\ **Post date:** [January 24, 2021, 6:57pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/185 "2021-01-24T18:57:30Z")
Already doing that with Face++. Works like a charm! ---
**Author:** ![Wout-1976](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wout-1976/32/175413_2.png) [@Wout-1976](https://community.homey.app/u/Wout-1976)\ **Post date:** [January 24, 2021, 7:01pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/186 "2021-01-24T19:01:45Z")
Wow! could you help me with it? Face++ is running but no regocnition… ;-( ---
**Author:** ![MrBlue](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mrblue/32/5446_2.png) [@MrBlue](https://community.homey.app/u/MrBlue)\ **Post date:** [January 24, 2021, 7:05pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/187 "2021-01-24T19:05:12Z")
Sure! Few things for you to check: - Did you configure the app with an API? - Did you load faces? - Did you create a flow to trigger Face++ in looking for a face (including the Eufy image)? - Did you create a flow that will be triggered if a face has been recognized? Let me know if you managed to get it to work 😀 ---
**Author:** ![Wout-1976](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wout-1976/32/175413_2.png) [@Wout-1976](https://community.homey.app/u/Wout-1976)\ **Post date:** [January 24, 2021, 7:11pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/188 "2021-01-24T19:11:23Z")
- Did you configure the app with an API? Yes i did - Did you load faces? Yes but only 1, is that enough? - Did you create a flow to trigger Face++ in looking for a face (including the Eufy image)? I have a flow to check for the picture i have add. But no recognision. - Did you create a flow that will be triggered if a face has been recognized? No because there is no recognision… ---
**Author:** ![MrBlue](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mrblue/32/5446_2.png) [@MrBlue](https://community.homey.app/u/MrBlue)\ **Post date:** [January 24, 2021, 7:14pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/189 "2021-01-24T19:14:58Z")
> [@Wout-1976](#): > > Yes but only 1, is that enough? Depends.. As long as it’s the face you’re trying to recognize, you should be good. Also make sure the image you uploaded has a high quality. > [@Wout-1976](#): > > No because there is no recognision… So there’s a flow, but it doesn’t get triggered? Did you also have a check at the logs in the app? What does it say? ---
**Author:** ![Wout-1976](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wout-1976/32/175413_2.png) [@Wout-1976](https://community.homey.app/u/Wout-1976)\ **Post date:** [January 24, 2021, 7:20pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/190 "2021-01-24T19:20:30Z")
log from Face++ says no faces found in image Voordeur. Wich tags do you use for the face? ---
**Author:** ![MrBlue](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mrblue/32/5446_2.png) [@MrBlue](https://community.homey.app/u/MrBlue)\ **Post date:** [January 24, 2021, 7:25pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/191 "2021-01-24T19:25:25Z")
> [@Wout-1976](#): > > Wich tags do you use for the face? I use the image from my Eufy doorbell when someone presses it. In that case they (usually) look straight into the camera, creating a good image to be matched. Are you using a doorbell as well or different camera? ---
**Author:** ![Wout-1976](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wout-1976/32/175413_2.png) [@Wout-1976](https://community.homey.app/u/Wout-1976)\ **Post date:** [January 24, 2021, 7:29pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/192 "2021-01-24T19:29:23Z")
For now i use a Foscam. But also could use the Eufy, perhaps the Eufy has a beter view to the face. Could you share you flows with me. So i can adjust them for my situation? ---
**Author:** ![MrBlue](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mrblue/32/5446_2.png) [@MrBlue](https://community.homey.app/u/MrBlue)\ **Post date:** [January 24, 2021, 7:48pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/193 "2021-01-24T19:48:11Z")
> [@Wout-1976](#): > > For now i use a Foscam. That explains a lot.. Was using Face++ with my Foscam before as well, but typically due to the fact that guests (1) are not looking into the direction of the camera and (2) the distance might by further away, Face++ might not always recognize the faces. > [@Wout-1976](#): > > Could you share you flows with me. So i can adjust them for my situation? Rather not, but the situation is pretty much as shared above. But the logs will give you a good indication of why things are not working as expected. ---
**Author:** ![Wout-1976](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/wout-1976/32/175413_2.png) [@Wout-1976](https://community.homey.app/u/Wout-1976)\ **Post date:** [January 24, 2021, 8:03pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/194 "2021-01-24T20:03:22Z")
And the Face in Face++ u use is taken by screenshot with Eufy? And how often does Eufy make a shot? In the Face++ app section i read that people use several shots to look for faces. Eufy just makes one shot isnt it? @martijnpoppen i like to use it with detection from movement by Eufy. Can Eufy make several snapshots/image tokens from movement detection? ---
**Author:** ![MrBlue](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mrblue/32/5446_2.png) [@MrBlue](https://community.homey.app/u/MrBlue)\ **Post date:** [January 24, 2021, 8:04pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/195 "2021-01-24T20:04:58Z")
As previously explained, I use the image token of the Eufy doorbell once someone pressed the doorbell button. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 24, 2021, 8:22pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/196 "2021-01-24T20:22:30Z")
> [@Wout-1976](#): > > @martijnpoppen i like to use it with detection from movement by Eufy. > Can Eufy make several snapshots/image tokens from movement detection? As far as I know Eufy makes one screenshot until it detects motion again. This is outside our control. I dont know if you can set the interval in the eufy app, but i dont think so ---
**Author:** ![MrBlue](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mrblue/32/5446_2.png) [@MrBlue](https://community.homey.app/u/MrBlue)\ **Post date:** [January 24, 2021, 9:51pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/197 "2021-01-24T21:51:16Z")
I think the only potential way to get multiple screenshots is when you would be able to screenshot the RTSP feed, but not sure if this will ever be an option. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 24, 2021, 10:31pm UTC](https://community.homey.app/t/app-pro-eufy-security/44921/198 "2021-01-24T22:31:15Z")
I tried to get snapshots of the RTSP stream using FFMPEG. But this requires FFMPEG to be installed on Homey which is not possible right now. So using an external service would be an option but I don’t really want to go that way as it’s not GDPR compliant. ---
**Author:** ![MrBlue](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mrblue/32/5446_2.png) [@MrBlue](https://community.homey.app/u/MrBlue)\ **Post date:** [January 25, 2021, 8:46am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/199 "2021-01-25T08:46:23Z")
Curious whether we could leverage that stream URL to be sent to another service. Could you explain us how to get the RTSP URL, or would it be possible to display it in the app config or something? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 25, 2021, 9:02am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/200 "2021-01-25T09:02:21Z")
It’s quite easy actually 😛 Enable NAS inside the Eufy app. Go trough all the steps and in the end you will get your RTSP url which will look like: rtsp://192.168.x.x/live0 Then you’ll probably also need to port forward in your router if you want a hosted solution. Unless you have a raspberry pi somewhere 🙂 ---
**Author:** ![MrBlue](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mrblue/32/5446_2.png) [@MrBlue](https://community.homey.app/u/MrBlue)\ **Post date:** [January 25, 2021, 10:33am UTC](https://community.homey.app/t/app-pro-eufy-security/44921/201 "2021-01-25T10:33:04Z")
Very easy indeed! Unfortunately can’t find the NAS option in the app, so guess it’s not supported for the doorbell 😢 [Previous page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=9) [Next page](https://community.homey.app/t/app-pro-eufy-security/44921.md?page=11)