# \[APP\]\[Pro\] Eufy Clean **URL:** \ **Category:** Apps\ **Tags:** app, official, homey-pro\ **Created:** [April 23, 2021, 11:37am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610 "2021-04-23T11:37:41Z")\ **Posts on this page:** 20\ **Page:** 6
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 20, 2022, 1:55pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/103 "2022-01-20T13:55:04Z")
Hey @Yannick_Eeckelaert Your deviceId is wrong. As far as I see that’s the reason If you want I can help getting the correct data. Edit: sent you DM ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 23, 2022, 5:08pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/104 "2022-01-23T17:08:47Z")
Hey all, Unfortunately there’s a Robovac which is not working with this app: > Eufy Robovac R550c I changed the FAQ and added a ‘not working device’ section to this forum thread. > [@\[APP\]\[Pro\] Eufy Clean](https://community.homey.app/t/app-pro-eufy-home/46610/3): > > Devices which are not working: Eufy Robovac R550c Supported Devices: (Requires version \>2.0.0) T1250 - RoboVac 35C T2070 - Robovac 3-in-1 E20 T2080 - Robovac S1 T2103 - RoboVac 11C T2117 - RoboVac 35C T2118 - RoboVac 30C T2119 - RoboVac 11S T2120 - RoboVac 15C MAX T2123 - RoboVac 25C T2128 - RoboVac 15C MAX T2130 - RoboVac 30C MAX T2132 - RoboVac 25C T2150 - RoboVac G10 Hybrid T2181 - RoboVac LR30 Hybrid+ T2182 - RoboVac LR35 Hybrid+ T2190 - RoboVac L70 Hybrid T2192 - RoboVa… ---
**Author:** ![Menne\_Talsma](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/menne_talsma/32/8752_2.png) [@Menne\_Talsma](https://community.homey.app/u/Menne_Talsma)\ **Post date:** [February 1, 2022, 9:53pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/105 "2022-02-01T21:53:24Z")
@martijnpoppen As Everyone here I have problems finding the DeviceID and LocalKey I Bought an L70Hybrid, Installed the Eufy home App on my Iphone12-mini and got the device working. Called it “Eddy” and Eddy is sucking Dust lik a Pro 🙂 Then I went on to add Eddy to Homey - Installed the Eufy home app on my Homey Pro - I gave the robovac an fixed IP - Installed the NOX player, you suggested But then what? **A2:** Or follow these steps: 1. Close the app on your mobile device _OK check_ 2. Connect the device to your laptop and enable USB debugging _USB Debugging?!?! ehrrr. say what?_ 3. Run adb logcat -e ‘tuya.m.my.group.device.list’ (assumes you have already installed the Android debug tools) _Ehrrrr. how and where do I “Run” that?_ I’m stuck Can You Kickstart me? Would be great Menne Talsma Nijmegen ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 1, 2022, 11:51pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/106 "2022-02-01T23:51:16Z")
Hey @Menne_Talsma For the L70 we probably need another way of getting the Keys. Will send you a DM with my email then you can share the Robovac with me and I’ll get your details ---
**Author:** ![Menne\_Talsma](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/menne_talsma/32/8752_2.png) [@Menne\_Talsma](https://community.homey.app/u/Menne_Talsma)\ **Post date:** [February 2, 2022, 2:19pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/107 "2022-02-02T14:19:39Z")
![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/2/f22630f1cc257e7a31a44fa25f6303a8ec876fc1.png) The man came quickly to my Recue 🙂 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 2, 2022, 3:42pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/108 "2022-02-02T15:42:49Z")
Thanks a lot @Menne_Talsma Appreciated! ---
**Author:** ![Satoo\_Jackson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/satoo_jackson/32/49815_2.png) [@Satoo\_Jackson](https://community.homey.app/u/Satoo_Jackson)\ **Post date:** [February 6, 2022, 3:36pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/109 "2022-02-06T15:36:00Z")
Hi @martijnpoppen trying to get the device Id and key for my Eufy g30 none if the Methods have worked could you possibly help me obtain these please 🙏🏻 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 6, 2022, 3:42pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/110 "2022-02-06T15:42:38Z")
Hey @Satoo_Jackson Yes sure. Will DM you ---
**Author:** ![duckert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/duckert/32/35030_2.png) [@duckert](https://community.homey.app/u/duckert)\ **Post date:** [February 9, 2022, 7:31am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/111 "2022-02-09T07:31:57Z")
Hello, Martin I have a vacuum cleaner Eufy Robovac L70 Hybrid which I would like to be able to control via Homey. Have been told you can help me with the information you need to add it 🙂 Anja ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 9, 2022, 7:43am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/112 "2022-02-09T07:43:06Z")
Hey Anja, Yes I can. You can share your robovac with me. I’ll DM you my email ---
**Author:** ![Casper181](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/casper181/32/5389_2.png) [@Casper181](https://community.homey.app/u/Casper181)\ **Post date:** [February 10, 2022, 7:48pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/113 "2022-02-10T19:48:15Z")
This app was great but I’m having issues now. At some point it’s stopped working. The device is there (removed and readded) but when I try and trigger any action it must times out. Device is a G series. Any advice? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 10, 2022, 7:54pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/114 "2022-02-10T19:54:02Z")
Hey @Casper181 Is the IP still correct? Are the device settings still correct? Sometimes the localkey magically changes. ---
**Author:** ![Casper181](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/casper181/32/5389_2.png) [@Casper181](https://community.homey.app/u/Casper181)\ **Post date:** [February 10, 2022, 8:18pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/115 "2022-02-10T20:18:48Z")
Yeah, been through and copied them all across again (they are unchanged). IP is static. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 10, 2022, 8:19pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/116 "2022-02-10T20:19:21Z")
Can you share a diagnostic report? > More - apps - Eufy Home - Settings wheel right top - send diagnostic report ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 15, 2022, 5:25pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/117 "2022-02-15T17:25:07Z")
## New app update (test: [1.5.6](https://homey.app/a/com.eufylife.homey/test)): > **Changelog:** > **1.** FIX: flowcard filters improved. Show correct cards on app page ---
**Author:** ![DK81](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dk81/32/33958_2.png) [@DK81](https://community.homey.app/u/DK81)\ **Post date:** [February 16, 2022, 2:51pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/118 "2022-02-16T14:51:57Z")
Hello Martijn, I got today My G30 Hybrid and could also need some help with the Local ID and Key. Would you help me out with that? regads David ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 16, 2022, 2:56pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/119 "2022-02-16T14:56:26Z")
Hey @DK81 Yes sure! I’ll DM you my email adress so you can share your Robovac with me 🙂 ---
**Author:** ![Steinar\_Sundberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/steinar_sundberg/32/28461_2.png) [@Steinar\_Sundberg](https://community.homey.app/u/Steinar_Sundberg)\ **Post date:** [February 22, 2022, 3:54pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/120 "2022-02-22T15:54:50Z")
After the update of the app in Homey, my Robovac 15c Max has stopped to work in Homey. Checked both device id and local key, and they have not changed. Rebooted both app and Homey without any luck getting it working. Any tips to get it running from Homey again ? Works with Eufy mobile app and with NoxPlayer on pc. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 22, 2022, 3:58pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/121 "2022-02-22T15:58:02Z")
Hey @Steinar_Sundberg Shouldn’t be update related as it didn’t touch any logic in the app. Can you share a diagnostic report? ---
**Author:** ![Steinar\_Sundberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/steinar_sundberg/32/28461_2.png) [@Steinar\_Sundberg](https://community.homey.app/u/Steinar_Sundberg)\ **Post date:** [February 22, 2022, 5:17pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/122 "2022-02-22T17:17:59Z")
Deleted the app, and tried to reinstall, but getting timeout when trying to log in, and “Could not find that PairSession” So there’s no report to share. Might be Homey is struggling Checked log in with HomeAssistant, and it works fine there. [Previous page](https://community.homey.app/t/app-pro-eufy-clean/46610.md?page=5) [Next page](https://community.homey.app/t/app-pro-eufy-clean/46610.md?page=7)