# \[APP\]\[Pro\] Eufy Clean **URL:** \ **Category:** Apps\ **Tags:** app, official, homey-pro\ **Created:** [April 23, 2021, 11:37am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610 "2021-04-23T11:37:41Z")\ **Posts on this page:** 20\ **Page:** 5
**Author:** ![Jeroen\_Timmerman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jeroen_timmerman/32/48923_2.png) [@Jeroen\_Timmerman](https://community.homey.app/u/Jeroen_Timmerman)\ **Post date:** [December 15, 2021, 3:11pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/82 "2021-12-15T15:11:49Z")
Martijn, with both versions I cannot find the local Key for my robovac 35C (aka Geertje). Can you help? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 15, 2021, 3:23pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/83 "2021-12-15T15:23:29Z")
Hey @Jeroen_Timmerman Yes I can. I can use the same method as I use for the X8 🙂 If you share your Robovac with me I can check. I’ll send my email in a DM ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 15, 2021, 4:57pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/84 "2021-12-15T16:57:28Z")
@Jeroen_Timmerman send you the login details in DM ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 16, 2021, 8:44am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/85 "2021-12-16T08:44:56Z")
## New app update (live: [1.5.2](https://homey.app/nl-nl/app/com.eufylife.home/Eufy-Home/)): > - FIX: add extra logs for debug purposes ---
**Author:** ![Infern4w](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/infern4w/32/49397_2.png) [@Infern4w](https://community.homey.app/u/Infern4w)\ **Post date:** [December 27, 2021, 9:47am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/86 "2021-12-27T09:47:04Z")
@martijnpoppen - I followed all your tips but get multiple types of errors when adding a Robovac C15 Max to Homey (timed out, could not find pairsession, and more). Robovac has a static IP, I THINK I have the correct strings from ADB… But still no luck. You’re an epic boss, but can you help fix this too? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 27, 2021, 9:49am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/87 "2021-12-27T09:49:30Z")
@Infern4w Probably 😛 You can send me a diagnostic report. > More - apps - Eufy Home - settings wheel right top - send diagnostic report ---
**Author:** ![Infern4w](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/infern4w/32/49397_2.png) [@Infern4w](https://community.homey.app/u/Infern4w)\ **Post date:** [December 27, 2021, 10:07am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/88 "2021-12-27T10:07:59Z")
da185e50-9cb1-4a7a-92bd-fdc9b2b77066 Am wondering whether I’m using the correct ‘localkey’, used ‘productID’ instead, as this is a 16-char string. Got no localkey back from ADB… PS. was not able to send you a DM it seems… ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 27, 2021, 10:40am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/89 "2021-12-27T10:40:33Z")
I’ll DM you 🙂 ---
**Author:** ![Godby](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/godby/32/36361_2.png) [@Godby](https://community.homey.app/u/Godby)\ **Post date:** [January 4, 2022, 11:09pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/91 "2022-01-04T23:09:36Z")
Hi Martin, Thanks for the big work around this topic. I’m stuck funding the devide id etc. for my L70. Would you be kind to help me? Thanks in advance. Best regards, Mark Denmark ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 4, 2022, 11:10pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/92 "2022-01-04T23:10:02Z")
Hey @Godby , Sure I can help. I’ll DM you ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 6, 2022, 11:20am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/93 "2022-01-06T11:20:02Z")
## New app update (live: [1.5.4](https://homey.app/nl-nl/app/com.eufylife.home/Eufy-Home/)): > - FIX: pairing for Eufy Robovac without Status ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 6, 2022, 4:28pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/94 "2022-01-06T16:28:17Z")
## New app update (live: [1.5.5](https://homey.app/nl-nl/app/com.eufylife.home/Eufy-Home/)): > - FIX: paring errors when device not found ---
**Author:** ![Kaassie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kaassie/32/34274_2.png) [@Kaassie](https://community.homey.app/u/Kaassie)\ **Post date:** [January 11, 2022, 9:39am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/95 "2022-01-11T09:39:01Z")
Hey, I have the Eufy Robovac G10, but I can’t get it to work with Homey. I have al the information like IP, Device ID, Local Key. In the router settings the Robovac has a fixed internal IP adres. But nothing. Did I miss something? Regards, Guido ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 11, 2022, 9:51am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/96 "2022-01-11T09:51:03Z")
Hey @Kaassie That’s strange. Sometimes the localkey shown in the app is wrong. If you want I can try to get the data again for you. Also can you send me a diagnostic report? > More - apps - Eufy Home - settings wheel right top - send diagnostic report ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 11, 2022, 10:04am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/97 "2022-01-11T10:04:57Z")
@Kaassie Looks like the address you use for connecting is your public IP. Make sure to use a internal IP. > [@martijnpoppen](#): > > **Usage** > > - Install this app on your Homey. > - Go to new devices - Fill in deviceId - LocalKey - **Internal IP** of Robovac (How-to find deviceId/LocalKey) > - Acces token will be fetched. > - Check statuses or create flows. ---
**Author:** ![Kaassie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kaassie/32/34274_2.png) [@Kaassie](https://community.homey.app/u/Kaassie)\ **Post date:** [January 11, 2022, 10:07am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/98 "2022-01-11T10:07:55Z")
Same problem… ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 11, 2022, 10:10am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/99 "2022-01-11T10:10:17Z")
Not sure if your details are correct. If you want you can share the Robovac with me and I’ll take a look. I’ll dm you Can you also share a new report? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 18, 2022, 8:43am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/100 "2022-01-18T08:43:45Z")
Hey all, Seems like there are multiple people where the Robovac stopped working in Homey. What I can see is that Eufy Home changed the localKey in that case. Only thing to do: - Get the keys again (see the methods in the FAQ) ---
**Author:** ![DennisV74](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dennisv74/32/48084_2.png) [@DennisV74](https://community.homey.app/u/DennisV74)\ **Post date:** [January 18, 2022, 10:42am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/101 "2022-01-18T10:42:30Z")
Martijn, you’re a rockstar! Thanks for helping me obtaining the keys 😀 ---
**Author:** ![Yannick\_Eeckelaert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yannick_eeckelaert/32/35262_2.png) [@Yannick\_Eeckelaert](https://community.homey.app/u/Yannick_Eeckelaert)\ **Post date:** [January 20, 2022, 1:40pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/102 "2022-01-20T13:40:18Z")
Hi Martijn, Need your help again. 😌 Just started tot add my eufy robovac 550c Had some troubles with finding the local key etc but after switching pc’s etc find the keys. But… I have a local key end a device key, i Made a fixed Ip, the robovac is on the same network as homey en firewall on router is not off because I can’t but at low setting. Every time I put in the ip, keys etc it gives a connection timeout. Can you help? 81b22588-1808-4608-8a01-9f5437f626fd [Previous page](https://community.homey.app/t/app-pro-eufy-clean/46610.md?page=4) [Next page](https://community.homey.app/t/app-pro-eufy-clean/46610.md?page=6)