# \[APP\]\[Pro\] Eufy Clean

**URL:** <https://community.homey.app/t/app-pro-eufy-clean/46610>\
**Category:** Apps\
**Tags:** app, official, homey-pro\
**Created:** [April 23, 2021, 11:37am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610 "2021-04-23T11:37:41Z")\
**Posts on this page:** 20\
**Page:** 42

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 15, 2025, 1:30pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/840 "2025-04-15T13:30:23Z")

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@shaunnicholson no that can’t be it as the api is still the same.  
Did you accept the invite like i mentioned?

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**Author:** ![shaunnicholson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaunnicholson/32/179715_2.png) [@shaunnicholson](https://community.homey.app/u/shaunnicholson)\
**Post date:** [April 17, 2025, 6:10pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/841 "2025-04-17T18:10:04Z")

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Yes accepted the invite, checked if they where in the shared account too

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 17, 2025, 8:47pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/842 "2025-04-17T20:47:16Z")

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@shaunnicholson can you maybe share the robovac with me as well so i can debug?

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**Author:** ![shaunnicholson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaunnicholson/32/179715_2.png) [@shaunnicholson](https://community.homey.app/u/shaunnicholson)\
**Post date:** [April 19, 2025, 10:42am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/843 "2025-04-19T10:42:54Z")

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Yes sure, how would I do that?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 19, 2025, 11:57am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/844 "2025-04-19T11:57:05Z")

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@shaunnicholson I’ll dm you my mail adress

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**Author:** ![\_Pabst](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/_pabst/32/120805_2.png) [@\_Pabst](https://community.homey.app/u/_Pabst)\
**Post date:** [April 21, 2025, 7:29am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/845 "2025-04-21T07:29:05Z")

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Hi @martijnpoppen,

I am facing the same issue where my eufy robovac could not connect and after removal it says no units are available 😕

Have you found anything there could cause this issue?

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 21, 2025, 7:59am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/846 "2025-04-21T07:59:55Z")

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Hey @_Pabst  
Please send a diagnostic report  
It can be anything so hard to draw conclusions here

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**Author:** ![Kyle\_Michiels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kyle_michiels/32/120769_2.png) [@Kyle\_Michiels](https://community.homey.app/u/Kyle_Michiels)\
**Post date:** [April 21, 2025, 2:43pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/847 "2025-04-21T14:43:45Z")

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Is the Omni C20 supported at the moment?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 21, 2025, 2:45pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/848 "2025-04-21T14:45:24Z")

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@Kyle_Michiels it should work

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**Author:** ![William\_Damen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/william_damen/32/132695_2.png) [@William\_Damen](https://community.homey.app/u/William_Damen)\
**Post date:** [April 24, 2025, 6:08am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/849 "2025-04-24T06:08:50Z")

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Hi Martijn,  
I see the S1 listed among the supported vacuum cleaners.  
Could you confirm whether the S1 Pro is also supported, or does it use a different protocol?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 24, 2025, 6:26am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/850 "2025-04-24T06:26:43Z")

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@William_Damen it’s the same

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<div class="post-metadata">

**Author:** ![Mr-Tom](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mr-tom/32/121971_2.png) [@Mr-Tom](https://community.homey.app/u/Mr-Tom)\
**Post date:** [April 28, 2025, 6:19pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/851 "2025-04-28T18:19:54Z")

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Hello. I also had the problem of not being able to connect my L60. I have Eufy Clean and Security devices. Perhaps there are also problems because Eufy now combines all devices into one app. My solution was a separate account for just the robot. Now it works.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 28, 2025, 6:20pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/852 "2025-04-28T18:20:45Z")

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@Mr-Tom yes that’s one of the workarounds I most of the time advice

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<div class="post-metadata">

**Author:** ![Hermann\_Stengel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hermann_stengel/32/12501_2.png) [@Hermann\_Stengel](https://community.homey.app/u/Hermann_Stengel)\
**Post date:** [May 5, 2025, 1:21pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/853 "2025-05-05T13:21:16Z")

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Hi @martijnpoppen,

For quite a while I try to re-add my Robovac G30 to the Homey app but keep ketting the no devices error.  
I removed and re-installed the homey app, tried to four different accounts to log in and changed the special characters in my pw to a ‘@’.

Just sent you a diagnostics report: 2d9204ac-743f-473f-a9d6-6a6ad00782c2  
I hope you can help

PS: I recently merged the clean and security app, wanted to unmerge to see if this helps, but did nog figure out how to do this.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 5, 2025, 1:22pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/854 "2025-05-05T13:22:42Z")

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@Hermann_Stengel I see an incorrect password or login error.

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<div class="post-metadata">

**Author:** ![Remco\_Dekker](https://avatars.discourse-cdn.com/v4/letter/r/848f3c/32.png) [@Remco\_Dekker](https://community.homey.app/u/Remco_Dekker)\
**Post date:** [May 9, 2025, 7:03pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/855 "2025-05-09T19:03:52Z")

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Hello @martijnpoppen , Will there be support in the app for the new lawn mower E15 & E18.

Thanks in advance!

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 10, 2025, 3:01pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/856 "2025-05-10T15:01:16Z")

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@Remco_Dekker yes probably ! Have to contact my contact person at Eufy for it. Once it’s there I’ll post it here

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<div class="post-metadata">

**Author:** ![Xander\_Vantomme](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xander_vantomme/32/134012_2.png) [@Xander\_Vantomme](https://community.homey.app/u/Xander_Vantomme)\
**Post date:** [May 15, 2025, 6:45pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/857 "2025-05-15T18:45:13Z")

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Hi Martijn,

Couldn’t locate my X10 pro Omni as well.

Changed password as previously stated. No succes.

13d6b893-8f44-4828-94c7-e78b40bd81c9

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [May 15, 2025, 7:42pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/858 "2025-05-15T19:42:40Z")

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@Xander_Vantomme according to the report your login is incorrect

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<div class="post-metadata">

**Author:** ![Xander\_Vantomme](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xander_vantomme/32/134012_2.png) [@Xander\_Vantomme](https://community.homey.app/u/Xander_Vantomme)\
**Post date:** [May 15, 2025, 9:41pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/859 "2025-05-15T21:41:12Z")

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Hi Martijn,

I’ve filled my password multiple times in.

I’m pretty sure I’ve got it right in my last three tries.

45639c61-1f91-422e-819b-3722305817b5

My robovac was installed thought the overlapping security app on my phone.

I’ve now installed the clean app and tried logging in there and that worked.

So I would suppose if the clean app works then the homey app would work as well.

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