# \[APP\]\[Pro\] Eufy Clean **URL:** \ **Category:** Apps\ **Tags:** app, official, homey-pro\ **Created:** [April 23, 2021, 11:37am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610 "2021-04-23T11:37:41Z")\ **Posts on this page:** 20\ **Page:** 41
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 2, 2025, 11:59am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/820 "2025-04-02T11:59:17Z")
@Linden85 yes and no 😛 Probably i’ll do that some day but the ingrations are technically still different. The eufy Mega app is just a UI which combines 4 different apps. But when it gets combined it will be a merge of Eufy clean into Eufy security. That makes the most sense as security has way more users than clean ---
**Author:** ![Linden85](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/linden85/32/17207_2.png) [@Linden85](https://community.homey.app/u/Linden85)\ **Post date:** [April 2, 2025, 12:11pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/821 "2025-04-02T12:11:02Z")
Ah, okay, I understand. However, Eufy also has nice garden lights. I was thinking that with this merge, you could also purchase those products ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 2, 2025, 12:35pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/822 "2025-04-02T12:35:42Z")
@Linden85 I do have the Eufy lights. Eufy provided them to me, unfortunately I can’t decrypt them. So I’m stuck ☹ ---
**Author:** ![SimonOsterberg](https://avatars.discourse-cdn.com/v4/letter/s/e8c25b/32.png) [@SimonOsterberg](https://community.homey.app/u/SimonOsterberg)\ **Post date:** [April 9, 2025, 9:03am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/823 "2025-04-09T09:03:03Z")
Was this ever fixed? I keep getting notifications in dutch, and haven’t been able to find any settings for it in-app. Homey language is English, but i am based in Sweden. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 9, 2025, 10:01am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/824 "2025-04-09T10:01:54Z")
@SimonOsterberg no it’s not. But it should take it based on region, but that probably is not the case. The app needs a region selector for this to work ---
**Author:** ![shaunnicholson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaunnicholson/32/179715_2.png) [@shaunnicholson](https://community.homey.app/u/shaunnicholson)\ **Post date:** [April 13, 2025, 7:04pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/825 "2025-04-13T19:04:51Z")
hi, I’m trying to add my L70 vacuum and it gets stuck in this part of the setup, any ideas why? ![Screenshot 2025-04-13 at 21.03.53](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/d/ed725459ee2107eb81311eb7404efadc049537da.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 13, 2025, 7:23pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/826 "2025-04-13T19:23:11Z")
@shaunnicholson make sure to not have any special chars in your password That’s most of the time the issue For the record a @ does work 😉 ---
**Author:** ![shaunnicholson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaunnicholson/32/179715_2.png) [@shaunnicholson](https://community.homey.app/u/shaunnicholson)\ **Post date:** [April 13, 2025, 7:30pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/827 "2025-04-13T19:30:14Z")
If I change my password it requires me to have at least one special character 🤔 ![IMG_31BC5336BDDD-1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/5/15ca792c845a3327a65952fb5051cc46730ed3ce.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 13, 2025, 7:31pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/828 "2025-04-13T19:31:49Z")
@shaunnicholson > [@martijnpoppen](#): > > For the record a @ does work 😉 ---
**Author:** ![shaunnicholson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaunnicholson/32/179715_2.png) [@shaunnicholson](https://community.homey.app/u/shaunnicholson)\ **Post date:** [April 13, 2025, 8:14pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/829 "2025-04-13T20:14:35Z")
Apologies didnt read your reply correctly the first time, I changed my password to only include @ at the end. Still no luck unfortunately it’s still stuck on that searching for devices screen. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 13, 2025, 8:18pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/830 "2025-04-13T20:18:08Z")
@shaunnicholson can you send a diagnostic report? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 13, 2025, 8:20pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/831 "2025-04-13T20:20:15Z")
@shaunnicholson according to the report your e-mail and/or password is wrong No reason only that it’s not matching ---
**Author:** ![shaunnicholson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaunnicholson/32/179715_2.png) [@shaunnicholson](https://community.homey.app/u/shaunnicholson)\ **Post date:** [April 13, 2025, 8:23pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/832 "2025-04-13T20:23:32Z")
Strange as I am able to login to the eufy clean app using that exact email address and password ---
**Author:** ![shaunnicholson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaunnicholson/32/179715_2.png) [@shaunnicholson](https://community.homey.app/u/shaunnicholson)\ **Post date:** [April 13, 2025, 8:25pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/833 "2025-04-13T20:25:06Z")
I managed to get a bit further but now it’s saying no devices found ![Screenshot 2025-04-13 at 22.24.29](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/e/0e54b5675e36fa75a70549c37b391281e622f4a8.png) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 13, 2025, 8:26pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/834 "2025-04-13T20:26:13Z")
@shaunnicholson please send a new report. Without that I can’t see what’s wrong. No need to send a screenshot;) ---
**Author:** ![shaunnicholson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaunnicholson/32/179715_2.png) [@shaunnicholson](https://community.homey.app/u/shaunnicholson)\ **Post date:** [April 13, 2025, 8:34pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/835 "2025-04-13T20:34:41Z")
039fdc2d-fb35-451b-b00a-7c5df75a1cad ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 13, 2025, 8:40pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/836 "2025-04-13T20:40:06Z")
@shaunnicholson try to share your robovac with a different eufy account and login with that account in homey. Sometimes it doesn’t work with your own account. This is just the Tuya integration which prevents this ---
**Author:** ![shaunnicholson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaunnicholson/32/179715_2.png) [@shaunnicholson](https://community.homey.app/u/shaunnicholson)\ **Post date:** [April 13, 2025, 8:50pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/837 "2025-04-13T20:50:06Z")
I Created a new account and shared the two vacuums with it but unfortunately still no devices found. 6275b71c-bdcf-48aa-b3be-c29adecca192 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 14, 2025, 10:50am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/838 "2025-04-14T10:50:22Z")
@shaunnicholson strange, i don’t see any specific issues. can you try to restart the app and see if that helps? can you see the robovac in the extra account in the eufy app? You have to approve share first there ---
**Author:** ![shaunnicholson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/shaunnicholson/32/179715_2.png) [@shaunnicholson](https://community.homey.app/u/shaunnicholson)\ **Post date:** [April 15, 2025, 1:00pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/839 "2025-04-15T13:00:46Z")
unfortunately not working for me, tried everything. I did notice that Eufy is slowly merging the apps like security and clean into the main Eufy app, maybe has something to do with this migration process? [Previous page](https://community.homey.app/t/app-pro-eufy-clean/46610.md?page=40) [Next page](https://community.homey.app/t/app-pro-eufy-clean/46610.md?page=42)