# \[APP\]\[Pro\] Eufy Clean **URL:** \ **Category:** Apps\ **Tags:** app, official, homey-pro\ **Created:** [April 23, 2021, 11:37am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610 "2021-04-23T11:37:41Z")\ **Posts on this page:** 20\ **Page:** 4
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 3, 2021, 3:48pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/62 "2021-11-03T15:48:55Z")
Hey @Johnn , Yes sure! will send you a DM šŸ™‚ ---
**Author:** ![Yannick\_Eeckelaert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/yannick_eeckelaert/32/35262_2.png) [@Yannick\_Eeckelaert](https://community.homey.app/u/Yannick_Eeckelaert)\ **Post date:** [November 4, 2021, 8:45pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/63 "2021-11-04T20:45:49Z")
Hi Martijn, Can I add the robovac R550C? Thx! I have an iPhone I need to find the information for aarding the device. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 4, 2021, 9:06pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/64 "2021-11-04T21:06:24Z")
Hey @Yannick_Eeckelaert If the R550c use the Eufy Home app then probably yes. as long as it is Tuya based. For iphone itā€™s not possible to retrieve the deviceId and localykey. But with a emulator this is possible. See: [[APP][Pro] Eufy Home - #4 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-home/46610/4) Q1 As a emulator I would suggest [noxappplayer](https://www.bignox.com/) Install the apk on the emulator and the keys will show up. ---
**Author:** ![Steinar\_Sundberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/steinar_sundberg/32/28461_2.png) [@Steinar\_Sundberg](https://community.homey.app/u/Steinar_Sundberg)\ **Post date:** [November 24, 2021, 1:30pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/65 "2021-11-24T13:30:17Z")
I have a c15 Max ,and canā€™t get the trick with the apk work, as itā€™s recognized as ā€œnot validā€ ,probably because of newer installed version from Eufy. Iā€™ve also tried to connect the phone via USB to the pc without any luck. Iā€™ve only got the ip adress, so any suggestion which doesnā€™t require a Masters in programming ? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [November 24, 2021, 1:33pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/66 "2021-11-24T13:33:42Z")
Hey @Steinar_Sundberg , Did you share the device with another Eufy account? Because with your default account you wonā€™t see it. If you canā€™t manage you can share your Robovac with me if you want, Iā€™ll return you the deviceId and Localkey. Let me know in a DM, then Iā€™ll share my email with you šŸ˜‰ ---
**Author:** ![Steinar\_Sundberg](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/steinar_sundberg/32/28461_2.png) [@Steinar\_Sundberg](https://community.homey.app/u/Steinar_Sundberg)\ **Post date:** [November 24, 2021, 1:43pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/67 "2021-11-24T13:43:48Z")
Downloaded NoxPlayer , and installed the app in post one. Got device id and Local Key ,but just get ā€œcould not find that pairSessionā€ I will dm you šŸ™‚ ---
**Author:** ![Hermann\_Stengel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hermann_stengel/32/12501_2.png) [@Hermann\_Stengel](https://community.homey.app/u/Hermann_Stengel)\ **Post date:** [December 5, 2021, 11:25am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/68 "2021-12-05T11:25:53Z")
Hi all, since 11 days my Robovac 35c does not send status messages to Homey or receive commands from it, this happened from one day to the other. I checked the settings in the emulated app and the homey app and theryā€™re the same, accept the the local and public IP address were wit worked with before. ![Settings](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/5/f58d0069195d597a266211f7baefcc5ef7b0e16d.jpeg) In the emulated app and official Eufy app it works great but in Homey no response and old statuses. ![staus](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/9/79deeefd91a00ba3e1dd3b4d26656a8031007e0d.jpeg) When I click the Debug Logs checkbox, it returns this error message. ![Error](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/8/38a59866319e01102fe19597eabeaf4f8e6bd07b.jpeg) Any idea of whatā€™s wrong? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 5, 2021, 11:29am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/69 "2021-12-05T11:29:32Z")
Hey @Hermann_Stengel For the local IP. Did you make a static IP in your router? The Robovac changes ip when it goes in standby. Make sure the local IP is the same in your router and in the Homey app ---
**Author:** ![Hermann\_Stengel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hermann_stengel/32/12501_2.png) [@Hermann\_Stengel](https://community.homey.app/u/Hermann_Stengel)\ **Post date:** [December 5, 2021, 11:30am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/70 "2021-12-05T11:30:00Z")
Wait! Just restarted the app and now it seems to work! So stupid I didnā€™t do this before! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 5, 2021, 11:30am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/71 "2021-12-05T11:30:46Z")
Nice! Tuya sometimes has a connection drop. Iā€™ll check if I can fix that ---
**Author:** ![Hermann\_Stengel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hermann_stengel/32/12501_2.png) [@Hermann\_Stengel](https://community.homey.app/u/Hermann_Stengel)\ **Post date:** [December 5, 2021, 11:33am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/72 "2021-12-05T11:33:43Z")
Thanks Martijn, youā€™re so incredibly fast. When Max is half so fast as you are, heā€™ll surely win today šŸ™‚ ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 5, 2021, 11:34am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/73 "2021-12-05T11:34:35Z")
Letā€™s hope so šŸ¤ž He should win šŸ˜ƒ ---
**Author:** ![Basti](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/basti/32/10044_2.png) [@Basti](https://community.homey.app/u/Basti)\ **Post date:** [December 6, 2021, 11:12am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/74 "2021-12-06T11:12:28Z")
Hi, first - thank you for the app. I have a RoboVac 30C and didnā€™t manage to get the ā€œlocalKeyā€ out of that app. I tried with your modified old version of the app and also with adb tools, but it only shows the ā€œdevIDā€. Same result with shared and unshared account. App-Version 2.6.60 WLAN Version 1.1.5 MCU Version 1.6.0 Any Idea? Iā€™m using a SGS 20 Ulta - didnā€™t try emulator so far. thx in advance ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 6, 2021, 11:13am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/75 "2021-12-06T11:13:13Z")
Hey, Oh thatā€™s unfortunate. I can get it for you. Iā€™ll DM you ---
**Author:** ![Basti](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/basti/32/10044_2.png) [@Basti](https://community.homey.app/u/Basti)\ **Post date:** [December 6, 2021, 11:38am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/76 "2021-12-06T11:38:12Z")
Thank you very much Martijn! The fastes reply and solution Iā€™ve ever seen šŸ˜ƒ ---
**Author:** ![Janderek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/janderek/32/34037_2.png) [@Janderek](https://community.homey.app/u/Janderek)\ **Post date:** [December 8, 2021, 10:25pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/77 "2021-12-08T22:25:51Z")
I have also tried your guide with my c35 but i cant get the local key Anybody that can help med? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 8, 2021, 10:27pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/78 "2021-12-08T22:27:08Z")
Hey, I can get it for you. Iā€™ll DM you ---
**Author:** ![Janderek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/janderek/32/34037_2.png) [@Janderek](https://community.homey.app/u/Janderek)\ **Post date:** [December 8, 2021, 10:27pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/79 "2021-12-08T22:27:49Z")
Sound great ---
**Author:** ![Martijn\_C](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_c/32/39993_2.png) [@Martijn\_C](https://community.homey.app/u/Martijn_C)\ **Post date:** [December 14, 2021, 7:21pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/80 "2021-12-14T19:21:14Z")
Hello Martijn, Thanks for the app. Iā€™m trying to add my G30 Verge but with an iPhone so no option for 1 and 2 to retrieve the data to login. How do I solve this? Also adding a user doesnā€™t show the data anywhere. Thanks. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [December 14, 2021, 7:23pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/81 "2021-12-14T19:23:02Z")
Hey Martijn šŸ™‚ Iā€™ll DM you, [Previous page](https://community.homey.app/t/app-pro-eufy-clean/46610.md?page=3) [Next page](https://community.homey.app/t/app-pro-eufy-clean/46610.md?page=5)