# \[APP\]\[Pro\] Eufy Clean **URL:** \ **Category:** Apps\ **Tags:** app, official, homey-pro\ **Created:** [April 23, 2021, 11:37am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610 "2021-04-23T11:37:41Z")\ **Posts on this page:** 20\ **Page:** 38
**Author:** ![Patrick\_Neeleman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_neeleman/32/124397_2.png) [@Patrick\_Neeleman](https://community.homey.app/u/Patrick_Neeleman)\ **Post date:** [February 5, 2025, 8:38pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/760 "2025-02-05T20:38:21Z")
Just dit;-) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 5, 2025, 9:12pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/761 "2025-02-05T21:12:17Z")
@Patrick_Neeleman strange Do you have any blockers in your network causing Tuya servers to fail? ---
**Author:** ![Patrick\_Neeleman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_neeleman/32/124397_2.png) [@Patrick\_Neeleman](https://community.homey.app/u/Patrick_Neeleman)\ **Post date:** [February 5, 2025, 9:21pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/762 "2025-02-05T21:21:26Z")
> [@martijnpoppen](#): > > blockers in your network causing Tuya servers to fail Not that I know… how could I check that? I have a TP link Deco BE65 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 6, 2025, 9:42am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/763 "2025-02-06T09:42:21Z")
@Patrick_Neeleman you could try to reach [http://iot.tuya.com/](http://iot.tuya.com/) and see if that opens ---
**Author:** ![Patrick\_Neeleman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_neeleman/32/124397_2.png) [@Patrick\_Neeleman](https://community.homey.app/u/Patrick_Neeleman)\ **Post date:** [February 6, 2025, 12:05pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/764 "2025-02-06T12:05:00Z")
Hi, yes it’s opening but do i need to set up a account? Thanks ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 6, 2025, 2:46pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/765 "2025-02-06T14:46:38Z")
@Patrick_Neeleman no you don’t have to, just to check if the domain was available. Would you be able to share your robovac with me so i can check if i can get it to work in the API? ---
**Author:** ![Patrick\_Neeleman](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/patrick_neeleman/32/124397_2.png) [@Patrick\_Neeleman](https://community.homey.app/u/Patrick_Neeleman)\ **Post date:** [February 6, 2025, 3:27pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/766 "2025-02-06T15:27:22Z")
Yes domain was available. Do you send me a dm for your email? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 6, 2025, 8:27pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/767 "2025-02-06T20:27:43Z")
@Patrick_Neeleman DM-ed you 🙂 ---
**Author:** ![Nikito](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nikito/32/79567_2.png) [@Nikito](https://community.homey.app/u/Nikito)\ **Post date:** [February 19, 2025, 8:16am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/768 "2025-02-19T08:16:22Z")
![eufy clean](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/7/27e72256884a078ab46f2e60776294054311b122.png) hey Martijn, thx for your great work on this app! I, however, experience a few challenges: my vacuum (L35 hybrid) often is unavailable in Homey. Restarting the app solves the problem after a little while, but since Homey doesn’t support flows to trigger restarting of apps, i am a bit baffled about a solution. Could you help? ---
**Author:** ![Rembo038](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rembo038/32/79135_2.png) [@Rembo038](https://community.homey.app/u/Rembo038)\ **Post date:** [February 19, 2025, 10:51am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/769 "2025-02-19T10:51:06Z")
Hi Martijn, I have the same problem as @Nikito . I have to restart the app 2 times last week because the robot vavuum was not availlable, after the restart it works for a few days. This is the diagnostic report code: 823c744c-aff8-4138-9ce3-c1b708dfa816 Hope you can help. ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 19, 2025, 10:57am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/770 "2025-02-19T10:57:12Z")
@Nikito Please send a report next time this happens. I can’t help you with just a screenshot. Also Homey does support flowcards to restart apps, make sure to enable power user 😉 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 19, 2025, 10:57am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/771 "2025-02-19T10:57:32Z")
@Rembo038 will have a look! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 19, 2025, 11:12am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/772 "2025-02-19T11:12:32Z")
## New app update (🟧 TEST: [2.3.5](https://homey.app/a/com.eufylife.home/test)): > **Changelog:** > > **NEW** > **1.** None > > **FIXES** > **1.** FIX: failing api call breaks app. > > See supported device list: [[APP][Pro] Eufy Clean - #3 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-home/46610/3) * * * If you find any **issues** , send a **report** via the mobile homey app > More - apps - Eufy Clean - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) * * * > You can install the **test** version by clicking the link above and press install > > **Don’t want to be part of this test version?** Install the live version → [Eufy Clean | Homey](https://homey.app/a/com.eufylife.home/) * * * ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 19, 2025, 11:12am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/773 "2025-02-19T11:12:56Z")
@Rembo038 @Nikito see TEST version above, please install this and try this for a couple of days 🙂 ---
**Author:** ![Nikito](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nikito/32/79567_2.png) [@Nikito](https://community.homey.app/u/Nikito)\ **Post date:** [February 19, 2025, 11:28am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/774 "2025-02-19T11:28:33Z")
done! will keep you posted! thanks for the quick reply/test ---
**Author:** ![Rembo038](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rembo038/32/79135_2.png) [@Rembo038](https://community.homey.app/u/Rembo038)\ **Post date:** [February 19, 2025, 11:32am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/775 "2025-02-19T11:32:27Z")
I installed the test version, thanks for the quick respons! ---
**Author:** ![Nikito](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nikito/32/79567_2.png) [@Nikito](https://community.homey.app/u/Nikito)\ **Post date:** [February 20, 2025, 7:57pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/776 "2025-02-20T19:57:12Z")
so far so good, no crashes/unavailable devices so far ---
**Author:** ![Rembo038](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rembo038/32/79135_2.png) [@Rembo038](https://community.homey.app/u/Rembo038)\ **Post date:** [February 24, 2025, 9:19am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/777 "2025-02-24T09:19:41Z")
Hi Martijn, Today i get the same error as before the test version: ![1000103986](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/4/04bc4428e0876ebbcd47810513346d2e86bb1466.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [February 24, 2025, 9:20am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/778 "2025-02-24T09:20:07Z")
@Rembo038 please send a report. ---
**Author:** ![Rembo038](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/rembo038/32/79135_2.png) [@Rembo038](https://community.homey.app/u/Rembo038)\ **Post date:** [February 24, 2025, 9:23am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/779 "2025-02-24T09:23:23Z")
I restarted the app and the vacuum worked again. This is the report code: 3be03189-d0a1-4361-bd83-6a8997af84b9 [Previous page](https://community.homey.app/t/app-pro-eufy-clean/46610.md?page=37) [Next page](https://community.homey.app/t/app-pro-eufy-clean/46610.md?page=39)