# \[APP\]\[Pro\] Eufy Clean **URL:** \ **Category:** Apps\ **Tags:** app, official, homey-pro\ **Created:** [April 23, 2021, 11:37am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610 "2021-04-23T11:37:41Z")\ **Posts on this page:** 20\ **Page:** 36
**Author:** ![Hermann\_Stengel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hermann_stengel/32/12501_2.png) [@Hermann\_Stengel](https://community.homey.app/u/Hermann_Stengel)\ **Post date:** [December 15, 2024, 10:28am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/720 "2024-12-15T10:28:10Z")
> [@martijnpoppen](#): > > metimes it helps to create a extra eufy account and share your robovacs with that account > Is that something you could try? Just an update: I registered a new mailadres for my Eufy account, with that I was able to add the vacuum Thanks for your help! ---
**Author:** ![Stefan\_Weijers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/stefan_weijers/32/120719_2.png) [@Stefan\_Weijers](https://community.homey.app/u/Stefan_Weijers)\ **Post date:** [December 29, 2024, 2:31pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/721 "2024-12-29T14:31:12Z")
I tried again just now and now it works. Not sure what I did wrong. ---
**Author:** ![Jerome\_Wohlfarth](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jerome_wohlfarth/32/121596_2.png) [@Jerome\_Wohlfarth](https://community.homey.app/u/Jerome_Wohlfarth)\ **Post date:** [January 4, 2025, 7:36pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/722 "2025-01-04T19:36:01Z")
Hello, I bought a new eufy X10 pro Omni and tried to login with honey but he ca not find the Vacuum. I am already logged in the official app, is that a problem? Login data is correct. Thank you for your help ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 4, 2025, 7:38pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/723 "2025-01-04T19:38:46Z")
@Jerome_Wohlfarth please send a diagnostic report ([howto](https://community.homey.app/t/app-pro-eufy-clean/46610/2)) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 4, 2025, 9:06pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/724 "2025-01-04T21:06:53Z")
@Jerome_Wohlfarth I don’t see a issue. It does find a robovac? ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/4/241f59db4fb3e6182c96877653bd69226e9ebb00.png) ---
**Author:** ![Jerome\_Wohlfarth](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jerome_wohlfarth/32/121596_2.png) [@Jerome\_Wohlfarth](https://community.homey.app/u/Jerome_Wohlfarth)\ **Post date:** [January 4, 2025, 9:10pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/725 "2025-01-04T21:10:10Z")
![1000063742](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/9/79e732b37f1e61e96277ac85671ff039e09a3590.jpeg) unfortunately it does not show up in the app ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 4, 2025, 9:12pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/726 "2025-01-04T21:12:40Z")
@Jerome_Wohlfarth it doesn’t show up automaticallty right, you have to add it first via the `add devices` like you would do with a light bulb ---
**Author:** ![Jerome\_Wohlfarth](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jerome_wohlfarth/32/121596_2.png) [@Jerome\_Wohlfarth](https://community.homey.app/u/Jerome_Wohlfarth)\ **Post date:** [January 4, 2025, 9:17pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/727 "2025-01-04T21:17:54Z")
That is the problem when I choose add device \> choosing the app \> add robovac \> login And at that point it tries to search for more than 20 minutes without finishing ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 4, 2025, 9:18pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/728 "2025-01-04T21:18:30Z")
@Jerome_Wohlfarth can you try via homey webapp?. I don’t see errors in the report, ---
**Author:** ![Jerome\_Wohlfarth](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jerome_wohlfarth/32/121596_2.png) [@Jerome\_Wohlfarth](https://community.homey.app/u/Jerome_Wohlfarth)\ **Post date:** [January 4, 2025, 9:23pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/729 "2025-01-04T21:23:19Z")
Yeah it worked flawlessly on the Webbrowser I am sorry ant thank you for the app ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 4, 2025, 9:26pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/730 "2025-01-04T21:26:38Z")
@Jerome_Wohlfarth Great! I will ask Athom why it fails in the mobile app, see that happening with more apps 😕 Thanks! ---
**Author:** ![Mr.Li](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mr.li/32/158319_2.png) [@Mr.Li](https://community.homey.app/u/Mr.Li)\ **Post date:** [January 10, 2025, 12:53pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/731 "2025-01-10T12:53:33Z")
Hi Martijn, Many thanks for this app - in fact is was a dealbreaker for me to buy a robot with was supported by Homey! Thank to you we now sport a very noice X10 Pro Omni. I currently have set up a daily cleaning via Homey flows. Works like a charm. I see that I can select scenes also - how can I see which scene contains what? It would be nice to be able to select scene in order to perform specific tasks. Please let me know! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 10, 2025, 1:07pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/732 "2025-01-10T13:07:55Z")
Hey @Mr.Li Thanks Ehm for now only by trying it and see which scene it starts. Unfortunately i haven’t found a way to retrieve the scenes from the robot ---
**Author:** ![Joao\_Pinto](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joao_pinto/32/120805_2.png) [@Joao\_Pinto](https://community.homey.app/u/Joao_Pinto)\ **Post date:** [January 18, 2025, 6:54pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/733 "2025-01-18T18:54:59Z")
Hi, Thanks for creating the app. I’m trying to add my 30C but I keep getting “no devices have been found.” Am I missing something? Report - c27ae45d-2a48-4b07-98cf-9e50608de6fe Thanks ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 18, 2025, 6:56pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/734 "2025-01-18T18:56:14Z")
@Joao_Pinto I see What might help create a extra eufy account and share the robovac with that account and login in the homey app with that account ---
**Author:** ![Joao\_Pinto](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joao_pinto/32/120805_2.png) [@Joao\_Pinto](https://community.homey.app/u/Joao_Pinto)\ **Post date:** [January 18, 2025, 7:22pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/735 "2025-01-18T19:22:33Z")
Thanks for the quick reply. I created a 2nd account, shared my device and tried to use that account with honey but I still get the same message. Thanks ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 18, 2025, 7:24pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/736 "2025-01-18T19:24:52Z")
@Joao_Pinto hmm strange. Do you have any blockers in your network? The Robovac tries to connect to Tuya. As Eufy is using Tuya under the hood ---
**Author:** ![Joao\_Pinto](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/joao_pinto/32/120805_2.png) [@Joao\_Pinto](https://community.homey.app/u/Joao_Pinto)\ **Post date:** [January 18, 2025, 7:39pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/737 "2025-01-18T19:39:43Z")
Not that I’m aware of. I use a Google nest pro mesh system that’s connected to my ISP router (working purely as a modem). My 30C is connected via WiFi and Homey via ethernet. I also have a few Tuya devices (all WiFi) connected to Homey using the Tuya Cloud app. Does this help? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [January 18, 2025, 10:23pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/738 "2025-01-18T22:23:48Z")
@Joao_Pinto actually not because I still have no clue why it fails 😛 Do you want to share the device with me maybe so I can check? ---
**Author:** ![Limofant](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/limofant/32/123396_2.png) [@Limofant](https://community.homey.app/u/Limofant)\ **Post date:** [January 31, 2025, 7:19pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/739 "2025-01-31T19:19:38Z")
Hello, thanks for the app. I tried to integrate my X10 Pro Omni into Homey. Unfortunately, the Robovac is not found. When I log in with my data, I get the message that no devices were found. What can I do to find the device? Please help. Thank you. [Previous page](https://community.homey.app/t/app-pro-eufy-clean/46610.md?page=35) [Next page](https://community.homey.app/t/app-pro-eufy-clean/46610.md?page=37)