# \[APP\]\[Pro\] Eufy Clean

**URL:** <https://community.homey.app/t/app-pro-eufy-clean/46610>\
**Category:** Apps\
**Tags:** app, official, homey-pro\
**Created:** [April 23, 2021, 11:37am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610 "2021-04-23T11:37:41Z")\
**Posts on this page:** 20\
**Page:** 24

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 16, 2024, 7:48am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/478 "2024-06-16T07:48:58Z")

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@Bram_B you’re in the experimental version of the app.  
Please send a report when you find something

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**Author:** ![Bram\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bram_b/32/41042_2.png) [@Bram\_B](https://community.homey.app/u/Bram_B)\
**Post date:** [June 16, 2024, 9:32am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/479 "2024-06-16T09:32:52Z")

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I didn’t noticed any test info. I’ve downloaded the app via the App Store. Version 1.8.9 is the one I’m using.

Also, the robot isn’t responding on commands via the app. Do you want me to try the experimental app?

I’ve just reported the diagnostic info.

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**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 16, 2024, 10:15am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/480 "2024-06-16T10:15:46Z")

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@Bram_B the S1 is not supported in app version lower than 2.0.0

See: [[APP][Pro] Eufy Clean - #459 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-clean/46610/459) (this is the same post you replied to last week 😛 )

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**Author:** ![Bram\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bram_b/32/41042_2.png) [@Bram\_B](https://community.homey.app/u/Bram_B)\
**Post date:** [June 16, 2024, 8:30pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/481 "2024-06-16T20:30:11Z")

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Haha, lol. I’ve to read better.

Downloaded and installed the test app. So far so good. When I try to add the robot the app is telling me ‘no new devices found’. 😟

 ![IMG_8431](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/9/a96397273abbea9f31dc68a8466d814a20486aa7.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 16, 2024, 10:35pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/482 "2024-06-16T22:35:14Z")

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@Bram_B please send a diagnostic report

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 17, 2024, 11:26am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/483 "2024-06-17T11:26:18Z")

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@bram_b found the issue, will fix when im able to: [[APP][Pro] Eufy Clean - #473 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-clean/46610/473)

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<div class="post-metadata">

**Author:** ![Bram\_B](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bram_b/32/41042_2.png) [@Bram\_B](https://community.homey.app/u/Bram_B)\
**Post date:** [June 17, 2024, 12:18pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/484 "2024-06-17T12:18:05Z")

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@martijnpoppen Glad you found the issue. Thanks Martijn

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**Author:** ![Kamil\_Jopek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kamil_jopek/32/105573_2.png) [@Kamil\_Jopek](https://community.homey.app/u/Kamil_Jopek)\
**Post date:** [June 18, 2024, 9:26pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/485 "2024-06-18T21:26:21Z")

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@martijnpoppen I am trying to add T2272, but I have following problem.

I added the IP address, but the Eufy Home (on Homey) still shows that IP needs to be added. Earlier today the warning icon disappeared, but nothing worked in Homey. So I uninstalled the Eufy Home app and re-added the vacuum. And we are again on IP needs to be updated.

What am I missing?

 ![Kamil's Homey Pro 2024-06-18 at 4.31.55 PM](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/b/7b7560e9d03fd011a0969745c19b429de1276cbe.png)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 18, 2024, 9:49pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/486 "2024-06-18T21:49:09Z")

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@Kamil_Jopek the G30 SES is not supported in app version lower than 2.0.0

See: [[APP][Pro] Eufy Clean - #459 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-clean/46610/459)

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<div class="post-metadata">

**Author:** ![Kamil\_Jopek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kamil_jopek/32/105573_2.png) [@Kamil\_Jopek](https://community.homey.app/u/Kamil_Jopek)\
**Post date:** [June 18, 2024, 10:57pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/487 "2024-06-18T22:57:46Z")

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Got it, I have the version 2.0.17 and it keeps telling me that “No new devices have been found”

The whole process runs through very quickly, so I guess it’s not getting anything from the APIs.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 19, 2024, 7:05am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/488 "2024-06-19T07:05:00Z")

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@Kamil_Jopek please send a diagnostic report

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<div class="post-metadata">

**Author:** ![Kamil\_Jopek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kamil_jopek/32/105573_2.png) [@Kamil\_Jopek](https://community.homey.app/u/Kamil_Jopek)\
**Post date:** [June 19, 2024, 2:39pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/489 "2024-06-19T14:39:34Z")

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Done, tried it a couple more times, no luck

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 19, 2024, 3:54pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/490 "2024-06-19T15:54:32Z")

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@Kamil_Jopek found the issue, will fix when im able to: [[APP][Pro] Eufy Clean - #473 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-clean/46610/473)

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<div class="post-metadata">

**Author:** ![Kamil\_Jopek](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kamil_jopek/32/105573_2.png) [@Kamil\_Jopek](https://community.homey.app/u/Kamil_Jopek)\
**Post date:** [June 19, 2024, 4:50pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/491 "2024-06-19T16:50:48Z")

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Nice, thanks! No rush

Do you have it on github?

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 19, 2024, 4:58pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/492 "2024-06-19T16:58:44Z")

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@Kamil_Jopek yes and no. The app is, but the library behind it not yet. Thats work in progress and not sure yet if i want to publish that 😉

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**Author:** ![DiamondDessert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/diamonddessert/32/110126_2.png) [@DiamondDessert](https://community.homey.app/u/DiamondDessert)\
**Post date:** [June 27, 2024, 10:56am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/493 "2024-06-27T10:56:45Z")

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Hi! Im new with Homey and trying to figure out how to pair my 35C (T2117). Found the IP for te vac on my router, but it keeps giving errors. I tried the ip including the “/24” and without. What am i doing wrong?

 ![Schermafbeelding 2024-06-27 om 12.53.47](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/4/249865c58bfae3d55f9c878be047f2a8fa91ab90.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 27, 2024, 11:04am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/494 "2024-06-27T11:04:59Z")

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@DiamondDessert the C35 is not supported in app version lower than 2.0.0

See: [[APP][Pro] Eufy Clean - #459 by martijnpoppen](https://community.homey.app/t/app-pro-eufy-clean/46610/459)

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<div class="post-metadata">

**Author:** ![DiamondDessert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/diamonddessert/32/110126_2.png) [@DiamondDessert](https://community.homey.app/u/DiamondDessert)\
**Post date:** [June 27, 2024, 11:21am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/495 "2024-06-27T11:21:08Z")

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I saw your reply to a problem raised by an other user, was convinced that was not my problem, because i was on "automatic updating’ of the app… But now to realize i didnt check the version of my app. Sorry for the ignorance. My problem is solved and everything works!

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [June 27, 2024, 11:45am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/496 "2024-06-27T11:45:01Z")

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@DiamondDessert the app doesn’t automatically to TEST that’s a opt-in 🙂

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<div class="post-metadata">

**Author:** ![Jomi](https://avatars.discourse-cdn.com/v4/letter/j/c2a13f/32.png) [@Jomi](https://community.homey.app/u/Jomi)\
**Post date:** [June 30, 2024, 8:26pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/497 "2024-06-30T20:26:33Z")

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I also have the Omni X10 pro and connected it through the test version.

Once it starts cleaning, it shows status is cleaning and Homey can signal a door to open so it can enter the room.

Once it completes vacuuming or mopping, there is no unique status in the app when it returns for the final time. So Homey cannot signal the door to close.

I tried: stopped, on the docking and charging but none is correct.

Can there be a unique status when the cleaning is truly finished?

[Previous page](https://community.homey.app/t/app-pro-eufy-clean/46610.md?page=23)

[Next page](https://community.homey.app/t/app-pro-eufy-clean/46610.md?page=25)
