# \[APP\]\[Pro\] Eufy Clean

**URL:** <https://community.homey.app/t/app-pro-eufy-clean/46610>\
**Category:** Apps\
**Tags:** app, official, homey-pro\
**Created:** [April 23, 2021, 11:37am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610 "2021-04-23T11:37:41Z")\
**Posts on this page:** 20\
**Page:** 16

<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 9, 2024, 5:51pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/309 "2024-04-09T17:51:08Z")

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@Daniel_Boer sorry can you send a new one? The app was not fully started yet.  
and btw no need to send the code i get notified when somebody sends a report 😉

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<div class="post-metadata">

**Author:** ![Daniel\_Boer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_boer/32/11754_2.png) [@Daniel\_Boer](https://community.homey.app/u/Daniel_Boer)\
**Post date:** [April 9, 2024, 6:04pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/310 "2024-04-09T18:04:13Z")

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Ah okay, clear…

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 9, 2024, 6:47pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/311 "2024-04-09T18:47:25Z")

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@Daniel_Boer report looks all good 😕  
Can you enable `Debug Logs` in the device settings and send a report after that? maybe it gives us more info.

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<div class="post-metadata">

**Author:** ![Daniel\_Boer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_boer/32/11754_2.png) [@Daniel\_Boer](https://community.homey.app/u/Daniel_Boer)\
**Post date:** [April 9, 2024, 7:13pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/312 "2024-04-09T19:13:07Z")

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yup

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 9, 2024, 7:15pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/313 "2024-04-09T19:15:37Z")

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@Daniel_Boer Homey and the Robovac are in the same local network?

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<div class="post-metadata">

**Author:** ![Daniel\_Boer](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/daniel_boer/32/11754_2.png) [@Daniel\_Boer](https://community.homey.app/u/Daniel_Boer)\
**Post date:** [April 9, 2024, 7:23pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/314 "2024-04-09T19:23:24Z")

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Yes, they are

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 9, 2024, 7:32pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/315 "2024-04-09T19:32:30Z")

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Alright let’s continue in DM 🙂

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<div class="post-metadata">

**Author:** ![Linden85](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/linden85/32/17207_2.png) [@Linden85](https://community.homey.app/u/Linden85)\
**Post date:** [April 9, 2024, 9:16pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/316 "2024-04-09T21:16:54Z")

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Hey Martijn,

Hier een soort gelijk issue.  
Repareren en herstart van de app helpt niet.

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/1/71925c9a0ef9368db2649678612cdf75913788cb.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 9, 2024, 9:27pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/317 "2024-04-09T21:27:04Z")

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@Linden85 please keep this thread in English.  
Did you get any firmware update recently?

Is the IP still correct?

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<div class="post-metadata">

**Author:** ![Linden85](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/linden85/32/17207_2.png) [@Linden85](https://community.homey.app/u/Linden85)\
**Post date:** [April 9, 2024, 9:33pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/318 "2024-04-09T21:33:42Z")

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Just checked the ip address .(strange enough) the address was Changed but after fixing this no result.

Did you mean the firmware of Eufy or Homey ?

@martijnpoppen

365651d8-0c4d-4126-8bfd-34639649c92d

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 9, 2024, 9:43pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/319 "2024-04-09T21:43:58Z")

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@Linden85 i meant the Eufy Robovac firmware.

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<div class="post-metadata">

**Author:** ![Linden85](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/linden85/32/17207_2.png) [@Linden85](https://community.homey.app/u/Linden85)\
**Post date:** [April 10, 2024, 6:39am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/320 "2024-04-10T06:39:34Z")

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This firmware version is currently installed:

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/3/7/372b02923d1f1d7a9125ec744524217e44d83049.png)

No updates available

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 12, 2024, 6:44pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/321 "2024-04-12T18:44:25Z")

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## New app update (🟧 TEST: [1.8.1](https://homey.app/a/com.eufylife.home/test)):

> **Changelog:**
> 
> **FIXES**  
> **1.** FIX: 15C max connection issue

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Home - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

* * *
  

> You can install the **test** version by clicking the link above and press install
> 
> **Don’t want to be part of this test version?** Install the live version → [Eufy Clean | Homey](https://homey.app/a/com.eufylife.home/)

* * *

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 12, 2024, 6:44pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/322 "2024-04-12T18:44:38Z")

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@Daniel_Boer @Linden85 can you give the above update a try? 🙂

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<div class="post-metadata">

**Author:** ![Linden85](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/linden85/32/17207_2.png) [@Linden85](https://community.homey.app/u/Linden85)\
**Post date:** [April 12, 2024, 7:02pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/323 "2024-04-12T19:02:16Z")

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After installing the test app and try a restart and Repair.

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 12, 2024, 7:26pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/324 "2024-04-12T19:26:12Z")

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@Linden85 please try the new version,.  
PS can you remove your image, that url shouldnt be exposed, thanks

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<div class="post-metadata">

**Author:** ![Linden85](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/linden85/32/17207_2.png) [@Linden85](https://community.homey.app/u/Linden85)\
**Post date:** [April 12, 2024, 7:44pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/326 "2024-04-12T19:44:44Z")

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@martijnpoppen .

 ![IMG_7855](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/f/4f83084bd30eabc29ab27fd47702192a7ddbff06.jpeg)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 12, 2024, 7:45pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/327 "2024-04-12T19:45:16Z")

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@Linden85

> [@martijnpoppen](#):
>
> If you find any **issues** , send a **report** via the mobile homey app
> 
> > More - apps - Eufy Home - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 12, 2024, 7:55pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/328 "2024-04-12T19:55:47Z")

</div>

## New app update (🟧 TEST: [1.8.4](https://homey.app/a/com.eufylife.home/test)):

> **Changelog:**
> 
> **FIXES**  
> **1.** FIX: 15C max connection issue

* * *
  

If you find any **issues** , send a **report** via the mobile homey app

> More - apps - Eufy Home - settings wheel right top - send diagnostic report (put your email in the input field to make it easier)

* * *
  

> You can install the **test** version by clicking the link above and press install
> 
> **Don’t want to be part of this test version?** Install the live version → [Eufy Clean | Homey](https://homey.app/a/com.eufylife.home/)

* * *

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<div class="post-metadata">

**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\
**Post date:** [April 12, 2024, 7:55pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/329 "2024-04-12T19:55:52Z")

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@Linden85 see update

[Previous page](https://community.homey.app/t/app-pro-eufy-clean/46610.md?page=15)

[Next page](https://community.homey.app/t/app-pro-eufy-clean/46610.md?page=17)
