# \[APP\]\[Pro\] Eufy Clean **URL:** \ **Category:** Apps\ **Tags:** app, official, homey-pro\ **Created:** [April 23, 2021, 11:37am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610 "2021-04-23T11:37:41Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 23, 2021, 11:37am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/1 "2021-04-23T11:37:41Z")
## **Eufy Clean - _Live Well. Live Smart._** _Adds support for Eufy Robovac_ * * * > [@\[APP\]\[Pro\] Eufy Security](https://community.homey.app/t/app-pro-eufy-security/44921/5): > > # ⚠ **App status — please read before posting an issue** ⚠ > > _Last updated: 23 October 2026_ > > > **In short:** The new Eufy app for Homey, built on the Eufy Mega platform, is almost ready for a **beta release** 🎉. This app (Eufy Security) stays in **maintenance mode** until then. Notifications, event images and API calls are still unreliable here, and that’s caused by Eufy’s migration, not something I can fully fix in this app. > > Progress can be followed here: [Eufy Mega Discord](http://discord.gg/invite/rj5aqPxFYS) > > * * * > > **🚀 New app: almost at beta** > Together with other Eufy developers from the Homebridge and Home Assistant communities, I’ve been building a new Eufy Mega SDK, and the new Homey app built on it is nearly ready for its first beta. > > What to expect: > > - **One Eufy app** for Homey, which will eventually replace both Eufy Security and Eufy Clean. > - It’s built on Eufy’s new Mega platform, so it doesn’t depend on the old APIs that Eufy is switching off. > - **Migration will be needed.** Devices will have to be re-added in the new app, so your flows will need updating too. I’ll share a migration guide when the beta goes live. > - It’s a **beta** , so expect rough edges. Please only join if you’re OK with testing and reporting issues. > > I’ll post here as soon as the beta is available, with a link and instructions. No need to ask for an invite in the meantime 🙏 > > * * * > > **🔧 Current app: maintenance mode** > Eufy is moving everything to the Mega platform (the 5-in-1 app) and phasing out the older APIs this app was built on. Until the new app takes over: > > - I’ll keep the **bare minimum working** as long as the old APIs stay alive. > - No new features will be added here. > - Fixes for issues caused by Eufy’s migration are mostly out of my hands. > > **🔔 Notifications: hit or miss** > The app runs a hybrid of Eufy’s old and new systems, so notifications can be unreliable whichever side your account is on. Reliable notifications will come with the new app. > > **Crashes** > Some users see app crashes. These happen when the Eufy API goes into a loop that this app can’t handle, and we don’t have control over what Eufy is doing there. > > **Failing login** > Your account may already be on Eufy’s new V6 API, which this app doesn’t support. The migration happens **entirely on Eufy’s side** : we can’t trigger it, it isn’t tied to updating the app, and we can’t predict when your account moves. If your app stopped working, it’s likely caught between the old system being switched off and the new one not yet being active. The new app is the fix for this. > > * * * > > _If you’re hitting crashes, notification, image or stream problems, the sections above are almost certainly the cause, so there’s no need to open a new report 🙏_ > > * * * > > **Progress on new:** > > ![eufy-security1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/c/7ca64ee05e65ef24ed570e27b5e74d1677634766.jpeg) > > ![eufy-life](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/8/885c131d2e2e52514aa6064345f53104ee5e7db7.jpeg) > > ![eufy-security2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/8/08ae86e6016f555347e92084cd8e92aadc71dc8c.jpeg) > > ![eufy-security4](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/f/4f425b5501e97bb2b0e7c9dbf32c808ad884f5a7.jpeg) > > ![eufy-security3](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/f/9ff5fd43a768026bb35949d83735e7b9afdd0b3b.jpeg) > > ![eufy-clean](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/6/f64f7ad57feb8e81c5054a54224f5c105879bfa9.jpeg) * * * > **[Eufy Clean | Homey](https://homey.app/nl-nl/app/com.eufylife.home/Eufy-Clean/)** > > Live Well. Live Smart. * * * **NOTE** **This is not the topic for Eufy Security devices.** The topic for Eufy Security you can find here: [Eufy Security](https://community.homey.app/t/app-eufy-security/44921) * * * **Useful links** - [To-Do List](https://community.homey.app/t/app-eufy-home/46610/3) - [Frequently Asked Questions](https://community.homey.app/t/app-eufy-home/46610/4) - [Changelog](https://community.homey.app/t/app-eufy-home/46610/2) * * * **Usage** - Install this app on your Homey. - Add a device. - Login with your Eufy Account - Use the app **Current features:** - Switch on / off. When off, it will returning to charging dock automatically. - Display battery level, and notify on low battery. - Display battery charging state. - Display information - Retrieve information from you Eufy Robovac. - Get notification when a value has changed. - Flows - Start Scenes (Robovac X10) * * * **Supported Languages:** - 🇬🇧 English - 🇳🇱 Dutch * * * **Contributions** If you appreciate this app, contribute to future development by making a [paypal contribution](https://www.paypal.me/martijnpoppen) or buy me a coffee on [Ko-Fi](https://ko-fi.com/martijnpoppen#checkoutModal) or [Bunq.me](https://bunq.me/MartijnPoppen) [![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/9/2916364caa1239076c12be293d270d5980d9d272.png)](https://paypal.me/martijnpoppen) [![ko-fi](https://ko-fi.com/img/githubbutton_sm.svg)](https://ko-fi.com/martijnpoppen#checkoutModal)[![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/4/8449771d527e7184562e1301d641dfc1e99a4261.png)](https://bunq.me/MartijnPoppen) * * * ## 💻 Apps made by @martijnpoppen See for more apps link below 👇🏻 or just open the pull down. > [@Apps made by @martijnpoppen](https://community.homey.app/t/apps-made-by-martijnpoppen/85812/1): > > Click to expand ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 23, 2021, 11:37am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/2 "2021-04-23T11:37:48Z")
# How-to send a diagnostic report: 1. Via Homey Mobile app: > More - apps - Eufy Clean - settings wheel right top - send diagnostic report (put your email in the input field to make it easier) 1. Via Homey Webapp > Settings wheel bottom left - Select Eufy Clean - Click on send diagnostic report ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 23, 2021, 11:37am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/3 "2021-04-23T11:37:53Z")
## Devices which are not working: > - Eufy Robovac R550c ## Supported Devices: (Requires version \>2.0.0) > T1250 - RoboVac 35C > T2070 - Robovac 3-in-1 E20 > T2080 - Robovac S1 > T2103 - RoboVac 11C > T2117 - RoboVac 35C > T2118 - RoboVac 30C > T2119 - RoboVac 11S > T2120 - RoboVac 15C MAX > T2123 - RoboVac 25C > T2128 - RoboVac 15C MAX > T2130 - RoboVac 30C MAX > T2132 - RoboVac 25C > T2150 - RoboVac G10 Hybrid > T2181 - RoboVac LR30 Hybrid+ > T2182 - RoboVac LR35 Hybrid+ > T2190 - RoboVac L70 Hybrid > T2192 - RoboVac LR20 > T2193 - RoboVac LR30 Hybrid > T2194 - RoboVac LR35 Hybrid > T2210 - Robovac G50 > T2250 - Robovac G30 > T2251 - RoboVac G30 > T2252 - RoboVac G30 Verge > T2253 - RoboVac G30 Hybrid > T2254 - RoboVac G35 > T2255 - Robovac G40 > T2256 - RoboVac G40 Hybrid > T2257 - RoboVac G20 > T2258 - RoboVac G20 Hybrid > T2259 - RoboVac G32 > T2261 - RoboVac X8 Hybrid > T2262 - RoboVac X8 > T2266 - Robovac X8 Pro > T2267 - RoboVac L60 > T2268 - Robovac L60 Hybrid > T2270 - RoboVac G35+ > T2272 - Robovac G30+ SES > T2273 - RoboVac G40 Hybrid+ > T2276 - Robovac X8 Pro SES > T2277 - Robovac L60 SES > T2278 - Robovac L60 Hybrid SES > T2280 - Robovac C20 > T2292 - RoboVac C10 > T2320 - Robovac X9 Pro > T2351 - Robovac X10 Pro Omni > T2352 - Robovac E28 > T2353 - Robovac E25 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 23, 2021, 11:37am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/4 "2021-04-23T11:37:59Z")
# Frequently Asked Questions > **Q1:** Does this app work on my Homey? > **A1:** Homey Pro: **YES** > **A2:** Homey (Early 2016): **YES** > **A3:** Homey (Early 2018): **YES** > **A4:** Homey (Early 2019): **YES** > **A5:** Homey (Early 2023): **YES** > **A6:** Homey Cloud (Bridge): **NO** > **A6.1:** All old Homey’s are Pro now. (The white ball) Only with less cpu and memory. > **A6.2:** HOMEY is now a cloud service you can run free or with subscription and a Bridge as a local antenna. > **Q2:** Does this app work for my Robovac > **A1:** If your Robovac is not listed [here](https://community.homey.app/t/app-pro-eufy-home/46610/3). It should probably work > **Q3:** I get a Old Api Detected notification - What does it mean? > **A1:** When you get: `Old API detected! - Please repair the device to use the new API. The app was rewritten because of a lot of changes in the API. You can still use this app as you were used to, however support for local devices will be removed in the future \n\n\n - Please repair the device to use the new API.` > > Since app version 2.0.0 \> the app was rewritten to a new way of communication. This was done to communicate with new Eufy Robovac devices, like the X10 and S1. > > What does this mean for you? > > 1. You can stay on the current version and don’t change anything, it will keep working, but as mentioned in the notificaiton it will be changed some day. > 2. Repair your device and you’ll automatically switch to the new API. > (You can repair via the homey webapp, right click on the device and press repair) ---
**Author:** ![Szergely](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/szergely/32/24419_2.png) [@Szergely](https://community.homey.app/u/Szergely)\ **Post date:** [April 23, 2021, 4:53pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/5 "2021-04-23T16:53:03Z")
I would like to thank Martijn for his amazing work and support! It is beyond the expections that he developed the support for the EUFY vacuum cleaner based on just a simple question/suggestion. 🥳 I had the chance to assist him from an other country and he managed to create it and also solve every issue in this way as well. ![Kép 25](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/c/7c906749b1f89809c9af2a5e22a4c1ca0b8c36d0.jpeg) If you have the chance I think this type of attitude worth every penny and you can easily support Martijn via PayPal. Instead of your daily coffee buy one for Martijn, I’m sure it means a lot. ☕ ![CleanShot 2021-04-23 at 18.50.15@2x](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/a/ca2050c83f05ac5bbbf0a6e301947d68ad75bce5.png) Hopefully in the near future he will have tons of patrons so that we could have many more exciting updates and product developements. 🚀 ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 23, 2021, 7:20pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/6 "2021-04-23T19:20:28Z")
Wow @Szergely thank you for your kind words and the donation! 😃 Also thanks for your help, without the VPN and open IP I couldn’t do this! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [April 26, 2021, 12:55pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/7 "2021-04-26T12:55:21Z")
## New app update (live: [1.1.4](https://homey.app/nl-nl/app/com.eufylife.home/Eufy-Home/)): - Eufy Home Release ---
**Author:** ![Casper181](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/casper181/32/5389_2.png) [@Casper181](https://community.homey.app/u/Casper181)\ **Post date:** [June 23, 2021, 7:06pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/8 "2021-06-23T19:06:17Z")
Sorry, can’t get this to work. Should the IP address be the device IP or the IP on the app (which is showing my public IP)? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 23, 2021, 7:18pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/9 "2021-06-23T19:18:22Z")
Hey @Casper181 It should be the IP of your Robovac. I think you can find it in the Eufy Home app or in your router. ---
**Author:** ![Casper181](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/casper181/32/5389_2.png) [@Casper181](https://community.homey.app/u/Casper181)\ **Post date:** [June 23, 2021, 7:31pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/10 "2021-06-23T19:31:02Z")
That’s what I thought. Any ideas on this message? ![Screenshot_20210623-202925_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/d/8df8d26ef242937b2d4859a4eb6696ca53e475f4.jpeg) ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 23, 2021, 7:43pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/11 "2021-06-23T19:43:36Z")
Hmm no didn’t see that before. You’re one of the first users 😉 Can you send a report? You can do that via More - apps - eufy home - settings wheel right top - send diagnostic report ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [June 24, 2021, 7:01am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/12 "2021-06-24T07:01:37Z")
## New app update (test: [1.1.5](https://homey.app/nl-nl/app/com.eufylife.home/Eufy-Home/test)): - FIX: issue when no data is reported from the Robovac @Casper181 can you give this test version a try? Can you send me a new report after that? 😃 ---
**Author:** ![Tom\_De\_Vries](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tom_de_vries/32/17192_2.png) [@Tom\_De\_Vries](https://community.homey.app/u/Tom_De_Vries)\ **Post date:** [July 10, 2021, 5:31pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/13 "2021-07-10T17:31:20Z")
Hi Martijn thanks for your work. I didn’t focus on the app lately because of other toys. I do see I got reporting issues including connecting to the internal ip. I wanted the cleaner to start after 90% charge and I noticed the charge remains on 57% ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 11, 2021, 6:11pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/14 "2021-07-11T18:11:17Z")
Hey @Tom_De_Vries , Can you share a diagnostic report? You can do that via More - apps - eufy home - settings wheel right top - send diagnostic report ---
**Author:** ![Hermann\_Stengel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hermann_stengel/32/12501_2.png) [@Hermann\_Stengel](https://community.homey.app/u/Hermann_Stengel)\ **Post date:** [July 18, 2021, 9:40am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/15 "2021-07-18T09:40:33Z")
Hi, I downloaded Bluestacks as an Android emulator and all the settings I need were displayed, then found the Eufy Home app, selected my Robovac and entered the displayed details, as device ID, local key and IP address 80.60. \*\* . \*\* Homey returned this: **my.homey.app says Network request failed** Fing found another IP address 192.168.\*\*.\* entered it, no change. Disabling the firewall didn’t help either. Any suggestions? ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 18, 2021, 10:19am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/16 "2021-07-18T10:19:14Z")
Hey @Hermann_Stengel Is the Robovac in the same subnet as your homey? Can you try to add it and send a diagnostic report? You can do that via More - apps - eufy home - settings wheel right top - send diagnostic report Edit: Make sure your Robovac has a fixed IP. ---
**Author:** ![Hermann\_Stengel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hermann_stengel/32/12501_2.png) [@Hermann\_Stengel](https://community.homey.app/u/Hermann_Stengel)\ **Post date:** [July 18, 2021, 10:54am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/17 "2021-07-18T10:54:59Z")
Hi @martijnpoppen thanks for the fast response! I’ll check later when I have more time, and come back to you. Right now I have to leave for a barbeque 🙂 ---
**Author:** ![Hermann\_Stengel](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/hermann_stengel/32/12501_2.png) [@Hermann\_Stengel](https://community.homey.app/u/Hermann_Stengel)\ **Post date:** [July 18, 2021, 10:58am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/18 "2021-07-18T10:58:46Z")
Still had a minute and tried the fixed IP solution you gave, you know what? IT WORKS! Thanks!!! ---
**Author:** ![martijnpoppen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijnpoppen/32/84849_2.png) [@martijnpoppen](https://community.homey.app/u/martijnpoppen)\ **Post date:** [July 18, 2021, 11:11am UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/19 "2021-07-18T11:11:56Z")
Awesome!!! Great that it works! ---
**Author:** ![duckert](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/duckert/32/35030_2.png) [@duckert](https://community.homey.app/u/duckert)\ **Post date:** [July 18, 2021, 2:22pm UTC](https://community.homey.app/t/app-pro-eufy-clean/46610/20 "2021-07-18T14:22:49Z")
How to find deviceId/LocalKey? I have iPhone and just got a Robovac L70 hybrid 🙂 [Next page](https://community.homey.app/t/app-pro-eufy-clean/46610.md?page=2)