# \[APP\]\[Pro\] Duux - Take full control of your indoor air quality

**URL:** <https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173>\
**Category:** Devices\
**Tags:** app, official, homey-pro\
**Created:** [May 7, 2021, 11:54am UTC](https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173 "2021-05-07T11:54:19Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\
**Post date:** [May 11, 2021, 11:54am UTC](https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173/22 "2021-05-11T11:54:31Z")

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No they told that it couldn’t be done by them (technically) and gave a workaround.

We’re having a whole differect discussion now.  
Let’s get back on topic and wait for opinions of other Duux users like Martijn did (appreciated).

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [May 11, 2021, 11:56am UTC](https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173/23 "2021-05-11T11:56:09Z")

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> [@Henk\_Renting](#):
>
> No they told that it couldn’t be done by them (technically)

That’s not at all what they said.

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**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\
**Post date:** [May 11, 2021, 11:56am UTC](https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173/24 "2021-05-11T11:56:13Z")

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I have a little workaround. Have just added two little stickers on my screen so I don’t see the exclamation mark. Simple and effective🤓

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/2/723fc7078809f2a93e04eae95e4e93bd2ffd1927.jpeg)

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**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\
**Post date:** [May 11, 2021, 11:58am UTC](https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173/25 "2021-05-11T11:58:43Z")

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I am ending this discussion now.  
In that case, I would choose for Duux’s workaround for sure, @Marcel_Ubels … 😉

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**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\
**Post date:** [May 11, 2021, 12:07pm UTC](https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173/26 "2021-05-11T12:07:21Z")

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I have the same solution as Duux proposed for those device i don’t want to see directly. I am a perfectionist so I understand why you wanted it to be changed. I have the same little annoyance i don’t want to see a exclamation mark when the device does work. But I understand why it has to be. Would be nicer if it had a little symbol like a none wifi connection symbol instead of a red exclamation mark

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**Author:** ![robertklep](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/robertklep/32/160628_2.png) [@robertklep](https://community.homey.app/u/robertklep)\
**Post date:** [May 11, 2021, 12:12pm UTC](https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173/27 "2021-05-11T12:12:49Z")

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It’s really a UI issue: a red exclamation mark suggests an _error_, even though a device being unavailable may not actually be an error.

Which is basically what was said: Duux cannot control how unavailable devices are being shown in the Homey app, they can only change at which point a device is marked as unavailable. And I think they chose that point correctly, namely when the app knows the device isn’t available.

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**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\
**Post date:** [May 11, 2021, 12:27pm UTC](https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173/28 "2021-05-11T12:27:29Z")

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Thx @Marcel_Ubels

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**Author:** ![Martijn\_C](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/martijn_c/32/39993_2.png) [@Martijn\_C](https://community.homey.app/u/Martijn_C)\
**Post date:** [May 11, 2021, 5:36pm UTC](https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173/29 "2021-05-11T17:36:30Z")

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@Duux another bug. The Beam (mini) cannot be turned on or off with Homey. Missing capability listener onoff. So, right now the Beams can’t really be used in flows. 🙂 . Hope you can look at it.

Edit; after a restart of the app it works. I’ll keep an eye on it. But might be good to check out.

For others wanting to know: Whisper Flex, Tube, Beam and Beam Mini working perfectly now.

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**Author:** ![Beege](https://avatars.discourse-cdn.com/v4/letter/b/43a26b/32.png) [@Beege](https://community.homey.app/u/Beege)\
**Post date:** [June 5, 2021, 9:17am UTC](https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173/30 "2021-06-05T09:17:36Z")

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I cannot add my Duux Whisper to Homey. After pasting the pin from the Duux app, Homey says: ‘Homey-pin is required’. Any help?

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**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\
**Post date:** [June 5, 2021, 9:22am UTC](https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173/31 "2021-06-05T09:22:54Z")

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You have to generate a pin in the official Duux Android/iOS app and paste it when adding your Whisper to Homey.

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**Author:** ![Beege](https://avatars.discourse-cdn.com/v4/letter/b/43a26b/32.png) [@Beege](https://community.homey.app/u/Beege)\
**Post date:** [June 5, 2021, 9:24am UTC](https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173/32 "2021-06-05T09:24:08Z")

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I do that. But the Homey app then gives the error ‘Homey pin is required’

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**Author:** ![Henk\_Renting](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/henk_renting/32/87634_2.png) [@Henk\_Renting](https://community.homey.app/u/Henk_Renting)\
**Post date:** [June 5, 2021, 9:26am UTC](https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173/33 "2021-06-05T09:26:18Z")

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Perhaps the Homey app doesn’t recognize that you pasted something there. Try to delete the last letter/digit and add this letter/digit it again…?

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**Author:** ![Beege](https://avatars.discourse-cdn.com/v4/letter/b/43a26b/32.png) [@Beege](https://community.homey.app/u/Beege)\
**Post date:** [June 5, 2021, 9:31am UTC](https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173/34 "2021-06-05T09:31:27Z")

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Smart idea, but no, does not work.

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**Author:** ![Beege](https://avatars.discourse-cdn.com/v4/letter/b/43a26b/32.png) [@Beege](https://community.homey.app/u/Beege)\
**Post date:** [June 5, 2021, 11:39am UTC](https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173/35 "2021-06-05T11:39:43Z")

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Got it! On my Samsung S10+ phone the login button is invisible when you don’t scroll down. So I missed that one!

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**Author:** ![UA84](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ua84/32/31840_2.png) [@UA84](https://community.homey.app/u/UA84)\
**Post date:** [June 10, 2021, 4:15pm UTC](https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173/36 "2021-06-10T16:15:13Z")

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Got my Whisper flex smart today and offcourse i directly added it to Homey.

What kind of flows do you guys use? Maybe some creative flows to share?

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**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\
**Post date:** [June 11, 2021, 12:54pm UTC](https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173/37 "2021-06-11T12:54:44Z")

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Not creative, but yesterday the flex didn’t go off at the right time. Last year i noticed that the first push on the remote control brings alive the flex, and the second push gives the command. So this is my flow  
[https://homey.app/f/93R9XD](https://homey.app/f/93R9XD)

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<div class="post-metadata">

**Author:** ![UA84](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ua84/32/31840_2.png) [@UA84](https://community.homey.app/u/UA84)\
**Post date:** [June 11, 2021, 3:29pm UTC](https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173/38 "2021-06-11T15:29:29Z")

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I realised that also, at night i thought i turned it of with the remote control (the app was giving me an error at that moment). I heard a bleep so i thought it was turned off, but at morning it was still running.

But got to know to have 2 actions to actually turn it off at night.

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**Author:** ![DON-PAPA](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/don-papa/32/29277_2.png) [@DON-PAPA](https://community.homey.app/u/DON-PAPA)\
**Post date:** [June 18, 2021, 10:27pm UTC](https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173/39 "2021-06-18T22:27:19Z")

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@Duux I can’t add Duux Whisper Flex Ultimate in the Homey app, what can I do about that?

 ![Screenshot_20210618-224039_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/5/6/56c72094ba66c6b653418bd124c34c6b7a2920a2.jpeg)

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**Author:** ![Marcel\_Ubels](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcel_ubels/32/18860_2.png) [@Marcel\_Ubels](https://community.homey.app/u/Marcel_Ubels)\
**Post date:** [June 19, 2021, 8:46am UTC](https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173/40 "2021-06-19T08:46:06Z")

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Had the same problems. Trying three/ four times after another can help. Also disabling 5ghz internet connection when pairing can help. I have my 2,4ghz and 5ghz signals on seperate ID’s which helps quite a bit.

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**Author:** ![Jero](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jero/32/17556_2.png) [@Jero](https://community.homey.app/u/Jero)\
**Post date:** [July 18, 2021, 12:42pm UTC](https://community.homey.app/t/app-pro-duux-take-full-control-of-your-indoor-air-quality/47173/41 "2021-07-18T12:42:11Z")

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I’m having some issues with the Whisper Flex onoff not properly being set. The fan beeps so the message is received but just nothing happens. If I try it multiple times it seems to work at some point.

Its odd since horizontal and vertical oscilation never have this issue. The same goes for fan speed level.

Report ID: fb2aae40-7adb-4b2a-9201-32ba5aa11f24

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