# \[APP\]\[Pro\] Duux Gen2

**URL:** <https://community.homey.app/t/app-pro-duux-gen2/145511>\
**Category:** Apps\
**Tags:** app, homey-pro\
**Created:** [November 18, 2025, 4:31pm UTC](https://community.homey.app/t/app-pro-duux-gen2/145511 "2025-11-18T16:31:07Z")\
**Posts on this page:** 18\
**Page:** 10

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**Author:** ![DON-PAPA](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/don-papa/32/29277_2.png) [@DON-PAPA](https://community.homey.app/u/DON-PAPA)\
**Post date:** [August 26, 2026, 8:05pm UTC](https://community.homey.app/t/app-pro-duux-gen2/145511/184 "2026-08-26T20:05:23Z")

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Thanks for your good work

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**Author:** ![Jean-Claude\_Jordens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jean-claude_jordens/32/173597_2.png) [@Jean-Claude\_Jordens](https://community.homey.app/u/Jean-Claude_Jordens)\
**Post date:** [August 28, 2026, 6:27pm UTC](https://community.homey.app/t/app-pro-duux-gen2/145511/185 "2026-08-28T18:27:54Z")

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Whisper Flex 2 – no commands working

Hi Sven,

I have a Whisper Flex 2 connected to Homey Pro with Duux Gen2.

The device is detected correctly and all the controls are displayed in Homey (power, fan speed, oscillation, etc.).

However, the Whisper Flex 2 does not respond to any command from Homey, including power on/off.

The fan itself works correctly with its original remote control.

I tried several commands immediately before creating a diagnostic report.

Diagnostic report ID:

ce8fffbc-d09b-4b4d-b89a-3da0441b05b9

Could you please have a look?

Thanks!

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<div class="post-metadata">

**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\
**Post date:** [August 28, 2026, 9:24pm UTC](https://community.homey.app/t/app-pro-duux-gen2/145511/186 "2026-08-28T21:24:00Z")

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Does the Wisper Flex 2 work with the Android app? Or a Apple app, if there is.

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**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [August 28, 2026, 9:25pm UTC](https://community.homey.app/t/app-pro-duux-gen2/145511/187 "2026-08-28T21:25:10Z")

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Yes. The Duux mobile app for [Android](https://play.google.com/store/apps/details?id=com.duux.climate) and [iOS](https://apps.apple.com/app/id1627712939)

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**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [August 28, 2026, 9:28pm UTC](https://community.homey.app/t/app-pro-duux-gen2/145511/188 "2026-08-28T21:28:47Z")

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# Version 2.9.0

- Removed DNS cache for all devices.

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**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [August 28, 2026, 9:29pm UTC](https://community.homey.app/t/app-pro-duux-gen2/145511/189 "2026-08-28T21:29:08Z")

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Can you try the new test version?

> **[Duux Gen2 | Homey](https://homey.app/en-us/app/com.duux.gen2/Duux-Gen2/test/)**
>
> The next generation of Duux

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<div class="post-metadata">

**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\
**Post date:** [August 28, 2026, 10:22pm UTC](https://community.homey.app/t/app-pro-duux-gen2/145511/190 "2026-08-28T22:22:43Z")

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My Duux Whisper Flex 2 was working with the older version. 2.8.8.  
Just to let you know.  
Will update later.

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**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [August 28, 2026, 10:33pm UTC](https://community.homey.app/t/app-pro-duux-gen2/145511/191 "2026-08-28T22:33:27Z")

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Yes I know, that message about the test version was for @Jean-Claude_Jordens

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<div class="post-metadata">

**Author:** ![Jean-Claude\_Jordens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jean-claude_jordens/32/173597_2.png) [@Jean-Claude\_Jordens](https://community.homey.app/u/Jean-Claude_Jordens)\
**Post date:** [August 29, 2026, 5:21am UTC](https://community.homey.app/t/app-pro-duux-gen2/145511/192 "2026-08-29T05:21:49Z")

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I’ve installed the test version, but it doesn’t work.

I’m not able to turn on the device.

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<div class="post-metadata">

**Author:** ![Mike1233](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/mike1233/32/20991_2.png) [@Mike1233](https://community.homey.app/u/Mike1233)\
**Post date:** [August 29, 2026, 6:46am UTC](https://community.homey.app/t/app-pro-duux-gen2/145511/193 "2026-08-29T06:46:55Z")

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@Jean-Claude_Jordens Does it work with the original phone app?

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<div class="post-metadata">

**Author:** ![Jean-Claude\_Jordens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jean-claude_jordens/32/173597_2.png) [@Jean-Claude\_Jordens](https://community.homey.app/u/Jean-Claude_Jordens)\
**Post date:** [August 29, 2026, 7:57am UTC](https://community.homey.app/t/app-pro-duux-gen2/145511/194 "2026-08-29T07:57:41Z")

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Hi Sven,

Sorry for the confusion. I have now found the cause of the problem.

My **Whisper Flex 2 had actually lost its Wi-Fi connection** , which I hadn’t noticed. After reconnecting it to Wi-Fi, it is working again.

What confused me is that, while the Whisper Flex 2 was disconnected from Wi-Fi, **Homey did not show the device as unavailable**. It still appeared to be available and all the controls were accessible as if everything was working normally, although none of the commands could actually reach the fan.

So there is no need to investigate the command issue or the test version for my original problem. My apologies for taking your time.

However, perhaps the fact that **Homey does not report the Whisper Flex 2 as unavailable when it loses its Wi-Fi connection** could be useful information for the app.

Thank you for your help and quick response.

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<div class="post-metadata">

**Author:** ![Jean-Claude\_Jordens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jean-claude_jordens/32/173597_2.png) [@Jean-Claude\_Jordens](https://community.homey.app/u/Jean-Claude_Jordens)\
**Post date:** [August 29, 2026, 7:59am UTC](https://community.homey.app/t/app-pro-duux-gen2/145511/195 "2026-08-29T07:59:17Z")

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@ **[Mike1233](https://community.homey.app/u/mike1233)**

Yes, it’s worked with the original phone app, but my Whisper Flex 2 lost its wifi connection. That’s the reason why I was complaining against the Duux Gen 2 app.

It’s works again now.

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<div class="post-metadata">

**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [August 29, 2026, 11:19am UTC](https://community.homey.app/t/app-pro-duux-gen2/145511/196 "2026-08-29T11:19:02Z")

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Are you sure that it was the WiFi connection? I did see several errors in the logs that pointed at a bug in the app that was already fixed for another device but where I forgot to fix it for all devices.

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<div class="post-metadata">

**Author:** ![Jean-Claude\_Jordens](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jean-claude_jordens/32/173597_2.png) [@Jean-Claude\_Jordens](https://community.homey.app/u/Jean-Claude_Jordens)\
**Post date:** [August 29, 2026, 11:31am UTC](https://community.homey.app/t/app-pro-duux-gen2/145511/197 "2026-08-29T11:31:47Z")

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Sven,

I’m 100% sure.

Do you want that I use this trial version ?

Thanks

 ![image-1787983873536](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/2/423dbb6f06dbb4befa76d814fd91b62a24d7ccec.jpeg)

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<div class="post-metadata">

**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [September 4, 2026, 11:56pm UTC](https://community.homey.app/t/app-pro-duux-gen2/145511/198 "2026-09-04T23:56:44Z")

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# Version 2.10.0

- Added Whisper Aera

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<div class="post-metadata">

**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [September 19, 2026, 12:16am UTC](https://community.homey.app/t/app-pro-duux-gen2/145511/199 "2026-09-19T00:16:37Z")

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# Version 2.10.1

- Fixed Flow cards for Whisper Aera
- Added Whisper Aera to known device types

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<div class="post-metadata">

**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [October 9, 2026, 5:52pm UTC](https://community.homey.app/t/app-pro-duux-gen2/145511/200 "2026-10-09T17:52:24Z")

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# Version 2.10.2

- Removed telemetry
- Added Push SDK

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<div class="post-metadata">

**Author:** ![smarthomesven](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/smarthomesven/32/79712_2.png) [@smarthomesven](https://community.homey.app/u/smarthomesven)\
**Post date:** [October 13, 2026, 3:12pm UTC](https://community.homey.app/t/app-pro-duux-gen2/145511/201 "2026-10-13T15:12:03Z")

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# Version 2.10.3 [LIVE]

- Fixed crash issues

[Previous page](https://community.homey.app/t/app-pro-duux-gen2/145511.md?page=9)
