# \[APP\]\[Pro\]\[Deprecated\] Arlo - Security Camera **URL:** \ **Category:** Apps\ **Tags:** netgear, arlo, camera, homey-pro\ **Created:** [June 24, 2019, 3:34pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769 "2019-06-24T15:34:01Z")\ **Posts on this page:** 20\ **Page:** 8
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [March 7, 2020, 1:59pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/151 "2020-03-07T13:59:41Z")
# [Version 2.0.108 is now Live](https://homey.app/en-au/app/com.arlo/Arlo/) * * * Once I get confirmation that it is working additional devices/features/flows will be released. ---
**Author:** ![Tb1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tb1/32/8934_2.png) [@Tb1](https://community.homey.app/u/Tb1)\ **Post date:** [March 7, 2020, 4:16pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/152 "2020-03-07T16:16:19Z")
I followed the instructions but I’m not able to connect ![Screenshot_20200307_170555_app.homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/8/4/844cb3a5ba3f1ae5728a1f231be83e7258491e23.jpeg) ![Screenshot_20200307_171403_app.homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/e/be6aff8974ea9026ea583116ae46c902d4114a27.jpeg) ![Screenshot_20200307_165439_app.homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/d/1df8db32d835214af4c73a2a9fd9a9bad869d627.jpeg) ---
**Author:** ![Tb1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tb1/32/8934_2.png) [@Tb1](https://community.homey.app/u/Tb1)\ **Post date:** [March 7, 2020, 4:28pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/153 "2020-03-07T16:28:16Z")
I figured it out, I needed to disable two way verification in arlo app. When do you release cameras and vmb4500? ---
**Author:** ![Johan\_Sorensen](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_sorensen/32/18821_2.png) [@Johan\_Sorensen](https://community.homey.app/u/Johan_Sorensen)\ **Post date:** [March 7, 2020, 5:38pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/154 "2020-03-07T17:38:03Z")
Damn you Jamie, now I have to buy these gorgeous arlo cameras… Awesome work man! ---
**Author:** ![T\_swe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/t_swe/32/16901_2.png) [@T\_swe](https://community.homey.app/u/T_swe)\ **Post date:** [March 7, 2020, 7:27pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/155 "2020-03-07T19:27:22Z")
Awesome! Works perfectly. ![arlo1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/9/7/973e31297c5571a12798839d837a86463f178d47.jpeg) ![arlo2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/1/6/168cac32b025f27ebc042d6b1628f7a70cdae544.jpeg) Good job! ---
**Author:** ![nmeden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nmeden/32/9579_2.png) [@nmeden](https://community.homey.app/u/nmeden)\ **Post date:** [March 7, 2020, 9:13pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/156 "2020-03-07T21:13:32Z")
I cannot add any device. It says there is no device to add. I do have VMB4000. May be that I didn’t follow your instructions. I first went to config app and logged in. I tried logging out, and redoing with add device, but it logs in automatically. ---
**Author:** ![johan\_bendz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/johan_bendz/32/10344_2.png) [@johan\_bendz](https://community.homey.app/u/johan_bendz)\ **Post date:** [March 7, 2020, 9:24pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/157 "2020-03-07T21:24:37Z")
Installation = OK Adding Base station = OK Login to Arlo services = OK Working with trigger and condition flow cards = OK Flow cards work as intended = OK Ready for next test! 😃 ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [March 8, 2020, 4:29am UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/158 "2020-03-08T04:29:08Z")
@Tb1 Thanks for the feedback - Ill add a comment so that others know to disable 2FA/MFA. Can you confirm that everything is now working correctly? @T_swe are both audio and motion events working correctly? @nmeden It should be possible to connect first from the settings, with out any issue. Can you please delete the app, re-install it. Attempt to add your device and when it fails to find your base station - send a diagnostic report. @johan_bendz - Great feed back, I think ill start supplying a similar format going forward for testing. * * * Would be awesome if there is any who can confirm that two base VMB4000 can be added at once via the app. ## Status | Scope | Feature | Testing | Completed | | --- | --- | --- | --- | | App | Installation of Arlo App | ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/white_check_mark.png?v=9) | | Account | Initial connection to Arlo from the settings page. | ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/grey_question.png?v=9) | | Account | Initial connection to Arlo from the add device page. | ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/white_check_mark.png?v=9) | | Account | Disconnect to Arlo from the settings page. | ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/grey_question.png?v=9) | | Account | Reconnect to Arlo from the settings page. | ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/grey_question.png?v=9) | | VMB4000 | Adding VMB4000 Base station | ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/x.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/grey_question.png?v=9) | | VMB4000 | Working with trigger and condition when attached camera to the base station has motion event. | ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/grey_question.png?v=9) | | VMB4000 | Working with trigger and condition when attached camera to the base station has audio event. | ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/grey_question.png?v=9) | | VMB4000 | Motion event flow cards working as intended. | ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/grey_question.png?v=9) | | VMB4000 | Audio event flow cards working as intended. | ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/grey_question.png?v=9) | | VMB4000 | Add multiple Basestations. | | ![](https://emoji.discourse-cdn.com/twitter/grey_question.png?v=9) | ---
**Author:** ![Tb1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tb1/32/8934_2.png) [@Tb1](https://community.homey.app/u/Tb1)\ **Post date:** [March 8, 2020, 6:47am UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/159 "2020-03-08T06:47:12Z")
Yes it’s seems to working correctly. Sorry but I don’t have 2 VMB4000 but I have 3 vmb4500 🙂 ---
**Author:** ![Tb1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tb1/32/8934_2.png) [@Tb1](https://community.homey.app/u/Tb1)\ **Post date:** [March 8, 2020, 7:05am UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/160 "2020-03-08T07:05:48Z")
In when cards I only have: Motion activated. Motion deactivated. I don’t have when audio detected. Nothing to use in then cards. ![Screenshot_20200308_082625](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/5/05ae4540bbb34dc6f166bc89752431437a0518d0.jpeg) ---
**Author:** ![nmeden](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/nmeden/32/9579_2.png) [@nmeden](https://community.homey.app/u/nmeden)\ **Post date:** [March 8, 2020, 7:38am UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/161 "2020-03-08T07:38:49Z")
Ok, tried reinstalling (already did it before first post) d47b6463-ffce-4857-9f5b-ad8ece64c6c2 ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [March 8, 2020, 7:48am UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/162 "2020-03-08T07:48:15Z")
Installed 2.0.108 today and did some tests. - Adding base sation worked np as you know i use the r3 version of the vmb4000 - Flowcard for motion alarm activ/inactiv. Havent tested Audio yet - secondary flowcard for motion check works - settings page works connecting disconnecting - Timer page works ( Have not verified the timers itself) So far i havent found anything not working in the current version exept getting a little nerfed compared to previus alpha version 😉 One thing we need to keep an eye on also i gues onward Jamie is the app crashing after x amount of days like the old 1.5.6 did. Going to keep an eye out for that. // Ted ---
**Author:** ![Tb1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tb1/32/8934_2.png) [@Tb1](https://community.homey.app/u/Tb1)\ **Post date:** [March 8, 2020, 7:55am UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/163 "2020-03-08T07:55:04Z")
@Teddy Do you have audio cards? I don’t ☹ ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [March 8, 2020, 1:54pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/164 "2020-03-08T13:54:09Z")
Hey @nmeden thank you for taking the time to submit the error. I’ve reviewed it and it looks like its being detected as a different device (not VMB4000. (And the crashing). ). The next release should fix the crash part so that we can find and fix the model ID discrepancy * * * @Tb1 I can confirm that audio cards are not correctly showing, thank you for finding this out, this too will be fixed in the next release. * * * | Scope | Feature | Testing | Completed | | --- | --- | --- | --- | | App | Installation of Arlo App | ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/white_check_mark.png?v=9) | | Account | Initial connection to Arlo from the settings page. | ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/grey_question.png?v=9) | | Account | Initial connection to Arlo from the add device page. | ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/white_check_mark.png?v=9) | | Account | Disconnect to Arlo from the settings page. | ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/white_check_mark.png?v=9) | | Account | Reconnect to Arlo from the settings page. | ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/white_check_mark.png?v=9) | | VMB4000 | Adding VMB4000 Base station | ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_multiplication_x.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/x.png?v=9) | | VMB4000 | Working with trigger when attached camera to the base station has motion event. | ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/white_check_mark.png?v=9) | | VMB4000 | Working with trigger when attached camera to the base station has audio event. | ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_multiplication_x.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_multiplication_x.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/x.png?v=9) | | VMB4000 | Working with condition 'and 'attached camera to the base station has motion alarm is on/off. | ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/grey_question.png?v=9) | | VMB4000 | Working with condition 'and' attached camera to the base station has audio alarm is on/off. | ![](https://emoji.discourse-cdn.com/twitter/heavy_multiplication_x.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_multiplication_x.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/x.png?v=9) | | VMB4000 | Motion event flow cards working as intended. | ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/white_check_mark.png?v=9) | | VMB4000 | Audio event flow cards working as intended. | ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_check_mark.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_multiplication_x.png?v=9) ![](https://emoji.discourse-cdn.com/twitter/heavy_multiplication_x.png?v=9) | ![](https://emoji.discourse-cdn.com/twitter/x.png?v=9) | | VMB4000 | Add multiple Basestations. | | ![](https://emoji.discourse-cdn.com/twitter/grey_question.png?v=9) | * * * Updated version will likely be submitted tomorrow. ---
**Author:** ![Hannes85](https://avatars.discourse-cdn.com/v4/letter/h/e79b87/32.png) [@Hannes85](https://community.homey.app/u/Hannes85)\ **Post date:** [March 8, 2020, 4:21pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/165 "2020-03-08T16:21:16Z")
Not sure if this has already been noted but for me it appears as though motion detection in homey is working perfectly fine after a restart of the Arlo app but 5/10 minutes later it doesn’t seem to respond to motion anymore. Is this something anyone else noticed as well? ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [March 8, 2020, 8:30pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/166 "2020-03-08T20:30:39Z")
Noticed that i was missing the flow card för audio when i was going to test it. @Hannes85 no i havent noticed it. I have had the app running for a while now doing tests a litle on and off. Can you reproduce it in a 100% step by step list? // Ted ---
**Author:** ![T\_swe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/t_swe/32/16901_2.png) [@T\_swe](https://community.homey.app/u/T_swe)\ **Post date:** [March 8, 2020, 8:56pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/167 "2020-03-08T20:56:11Z")
Yes, I have similar problems. Yesterday I tested a few times without any issue. The motion flow worked perfectly sending a message to my mobile phone. After that I haven’t touched either Homey or Arlo. I forgot to put on geofencing today and I have had a lot of detected movements from netgear during the day when I was walking around with activated cameras. But not a single message on the mobile from the Homey arlo app! I will test sound motion flow when I have time for it. Edit: Restarting the homey arlo app fixed the problem. Havent tested for how long though ---
**Author:** ![T\_swe](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/t_swe/32/16901_2.png) [@T\_swe](https://community.homey.app/u/T_swe)\ **Post date:** [March 8, 2020, 10:03pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/168 "2020-03-08T22:03:54Z")
Ok i have reproduced this issue. Working with trigger when attached camera to the base station has motion event. - 20200307 19:53 Installed the app and configured the flow - 20200307 20:10 Motion triggered Netgear arlo app/Homey arlo app message - 20200307 20:16 Motion triggered Netgear arlo app/Homey arlo app message - 20200308 08:33-15:31 Motion triggered ~ 20 times Netgear arlo app message - 20200308 21:56 Restarted Homey Arlo app - 20200308 21:57 Motion triggered Netgear arlo app/Homey arlo app message - 20200308 22:48 Motion triggered Netgear arlo app message - 20200308 22:48 Restarted Homey Arlo app - 20200308 22:49 Motion triggered Netgear arlo app/Homey arlo app message ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [March 9, 2020, 2:06am UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/169 "2020-03-09T02:06:36Z")
Hey @T_swe Sorry I am a little confused can you confirm. The device was correctly detecting motion from 19:53 TO 15:31. Then you believe it stopped working, so you restarted it at 21:56.A which time it started working again? * * * I think I can replicate the issue, though I am unsure as to what it is related to I suspect it could be one of the following. - How my code communicates with the Arlo servers. - Related to the internet connection dropping out for a moment and the app not reconnecting to the servers afterwards - While highly unlikely I wonder if it occurs when you open the app. Ill continue to look into the issue. ---
**Author:** ![Tb1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tb1/32/8934_2.png) [@Tb1](https://community.homey.app/u/Tb1)\ **Post date:** [March 9, 2020, 2:47am UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/170 "2020-03-09T02:47:32Z")
I have similar issue. Yesterday my arlo app registered motion several times when homey didn’t. [Previous page](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769.md?page=7) [Next page](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769.md?page=9)