# \[APP\]\[Pro\]\[Deprecated\] Arlo - Security Camera **URL:** \ **Category:** Apps\ **Tags:** netgear, arlo, camera, homey-pro\ **Created:** [June 24, 2019, 3:34pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769 "2019-06-24T15:34:01Z")\ **Posts on this page:** 20\ **Page:** 12
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [March 20, 2020, 2:41am UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/233 "2020-03-20T02:41:18Z")
Hi the user you created for the homey on arlo extra have to be given access rights to your arlo you do that in the arlo app and then verify that thru email i think it is. Been a while sins i created my own šŸ˜‰ i think you need to atleast once log on with your new account with the arlo app also. ---
**Author:** ![Tb1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tb1/32/8934_2.png) [@Tb1](https://community.homey.app/u/Tb1)\ **Post date:** [March 20, 2020, 4:01am UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/234 "2020-03-20T04:01:30Z")
You also need to turn off Two-step verification. ---
**Author:** ![Tb1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tb1/32/8934_2.png) [@Tb1](https://community.homey.app/u/Tb1)\ **Post date:** [March 20, 2020, 12:46pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/235 "2020-03-20T12:46:23Z")
Iā€™m hoping that it will be possible to turn on/off this button šŸ™‚! ![photostudio_1584708270824](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/e/ceebd9899bdfeb0901f348897a7a32b2822fb4ed.jpeg) ---
**Author:** ![Sigurdur\_Birgisson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sigurdur_birgisson/32/19475_2.png) [@Sigurdur\_Birgisson](https://community.homey.app/u/Sigurdur_Birgisson)\ **Post date:** [March 20, 2020, 11:03pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/236 "2020-03-20T23:03:50Z")
So i finally figured it out. There must be a bug in the arlo web ui, as I tried several times to allow extra rights there, but it never worked. Back in the arlo app I see it was not set. Once set from the app I could add the base station. However, I am hesitant that a third party app like this one should need the extra rights in my arlo account. It would be preferable if this was not needed, and could be a deal breaker for many I think. ![image0.jpeg](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/f/0f2088c2377d0bf73961b1c198596571d35844ec.jpeg) ---
**Author:** ![Sigurdur\_Birgisson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sigurdur_birgisson/32/19475_2.png) [@Sigurdur\_Birgisson](https://community.homey.app/u/Sigurdur_Birgisson)\ **Post date:** [March 20, 2020, 11:08pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/237 "2020-03-20T23:08:21Z")
Also, I noticed the motion alarm triggered almost instantly as expected. But then it was still active an hour later. Whatā€™s up with that? I would expect it to back to normal at least when the video recording was done. A restart of the app made the status go back, but how should it work? ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [March 21, 2020, 1:09am UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/238 "2020-03-21T01:09:29Z")
Ok couple of things to unpack. If my app doesnā€™t have access ā€œrightsā€ it canā€™t see your devices. To put it bluntly itā€™s like me lending you my car then getting upset because you also need the keys in order to use it. This is not some thing I am demanding in addition just because I want it. (Honestly until this moment I hadnā€™t even seen that setting). If this is something that will stop people from using the app then that is their choice. Iā€™ve seen issues with the motion/audio alarms staying on. Please shutdown the Athom Homey app and restart it. In my experience it seems to be an issue in their app where the app caches. If this is the case then there isnā€™t anything I cancan do. It might need some testing but I donā€™t think this affects the flows ā€¦ itā€™s just the tile in the device itself. If restarting the athom homey app on your phone does not fix the issue please send me a diagnostic log and Iā€™ll look into it. If you could do it with in 10 minutes (of the initial motion) that would be ideal. ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [March 22, 2020, 8:16am UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/239 "2020-03-22T08:16:17Z")
Latest update gives more feedback when the login fails, based on the logs @Sigurdur_Birgisson you sent me, you actually got stopped from logging in due to the number of incorrect attempts. I also had a chance to look briefly into the 2FA implementation of Arlo. I would expect that it will ruin this app. From what I have seen it will require the a SMS confirmation code be sent **every. single. time** you are logged out. (ie. if either homey or your base station loose power or internet, or a couple of days pass). You can read more here [https://community.arlo.com/t5/Arlo/Mandatory-Two-Step-Authentication-Verification-a-Bad-Idea/m-p/1760890#M4454](https://community.arlo.com/t5/Arlo/Mandatory-Two-Step-Authentication-Verification-a-Bad-Idea/m-p/1760890#M4454). I would suggest that you create a post if you disagree with the implementation. ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [March 22, 2020, 9:46am UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/240 "2020-03-22T09:46:35Z")
If they could implement a trusted device function to the 2FA it could work with the app but we will see if they do that or if they put it mandatory without trusted deviceā€¦ I agree it would be insanely stupid to force it on to every logon it would break alot of 3rd part integration applications for many home automation systems. // Ted ---
**Author:** ![Tb1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tb1/32/8934_2.png) [@Tb1](https://community.homey.app/u/Tb1)\ **Post date:** [March 22, 2020, 9:53am UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/241 "2020-03-22T09:53:00Z")
I talked to arlo through the chatt todayā€¦ Hi, I got an email that you will activate 2FA by the end of the year. I really hope that arlo reconsider 2FAā€¦ If not, I will get rid of all my camerasā€¦ Really bad idea to not let user decide for themselvesā€¦ Is it possible for you to reconsider? Arlo:10:27 AM Thank you for raising that question. The 2FA or most likely called "Two-steps verification, it is actually depending on your decision whether to activate it or not. The massive email pertaining to 2FA was just a heads-up that we have 2FA feature for reassuring. Arlo Support 10:30 AM In the email I received, it says that two-step activation will be turned on automatically by the end of the year Arlo: 10:32 AM Yes but you can actually disable that if you donā€™t want to use that kind of feature. ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [March 22, 2020, 10:27am UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/242 "2020-03-22T10:27:53Z")
> [@Tb1](#): > > Yes but you can actually disable that if you donā€™t want to use that kind of feature. Thats great news, if they ever do offer trusted device then ill investigate adding it to my plugin. ---
**Author:** ![Tb1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tb1/32/8934_2.png) [@Tb1](https://community.homey.app/u/Tb1)\ **Post date:** [March 22, 2020, 10:50am UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/243 "2020-03-22T10:50:52Z")
More from chatt šŸ™‚ 11:41 AM Okey so you isnā€™t going to require it? Itā€™s a big difference between have a choice and requires šŸ™‚ 11:43 AM No, it isnā€™t. 11:43 AM So I will still have a choice even if that you require it? 11:45 AM Yes, you do have a choice. The customers always have a choice to make. Donā€™t worry. šŸ˜ƒ Arlo Support ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [March 22, 2020, 12:14pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/244 "2020-03-22T12:14:45Z")
Slightly conflicing answer there from arlo but if it is auto activated and it is possible to disable it well then that is also ok sins i gues sins we use multiple accounts for the app and personal ā€¦ Then it would be doable to use 2fa on the mobile app and disable it for the account for the homey account. For those that would like todo it that way. ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [March 22, 2020, 2:40pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/245 "2020-03-22T14:40:12Z")
Installed .600 today. Time todo all tests from scratch again šŸ™‚ ---
**Author:** ![Tb1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tb1/32/8934_2.png) [@Tb1](https://community.homey.app/u/Tb1)\ **Post date:** [March 22, 2020, 4:49pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/246 "2020-03-22T16:49:10Z")
I have been running 2.0.600 a few hours. So far so good šŸ™‚ ---
**Author:** ![Tb1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tb1/32/8934_2.png) [@Tb1](https://community.homey.app/u/Tb1)\ **Post date:** [March 23, 2020, 2:09pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/247 "2020-03-23T14:09:23Z")
Any new features on its way? ---
**Author:** ![Tb1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tb1/32/8934_2.png) [@Tb1](https://community.homey.app/u/Tb1)\ **Post date:** [March 23, 2020, 5:55pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/248 "2020-03-23T17:55:26Z")
It seems someone at Arlo is lying, chatt or community šŸ˜ž ā€œAs part of our efforts to continually evolve and further strengthen our privacy and security practices, Arlo announced it will now require all users to use two-factor authentication when logging into their Arlo account. The new security mandate will go into effect for new users in Q2 of 2020, and will require existing Arlo users to enable the feature on their current Arlo accounts by end of year. While Arlo has strongly encouraged its users to enable two-factor authentication since its introduction, Arlo believes requiring this added layer of security is yet another measure we can take to help our users safeguard their accounts and their dataā€ > **[Mandatory Two-Step Authentication (Verification) a Bad Idea](https://community.arlo.com/t5/Arlo/Mandatory-Two-Step-Authentication-Verification-a-Bad-Idea/m-p/1762952#M75014)** > > Making this mandatory is an exceedingly bad idea since it will slow down authentication and when it breaksā€”and it occasionally willā€”it will prevent access completely.Ā  At least give the end-user the option of deciding how much protection to... UPDATE: Iā€™ve got this email from Arlo a minute ago. They are sorry for the wrong information I got when I contacted the supportā€¦ Please know that the 2FA or most likely called ā€œtwo-steps verificationā€ is really do required as we discussed this with our team and already been raised this query to our appropriate department, they said that 2FA is really required by the end of the year, we would like to apologize for the information that we relay to you. Thatā€™s why this email is for us to correct the said information we had provided. ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [March 24, 2020, 1:37pm UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/249 "2020-03-24T13:37:33Z")
Disappointing, if they change their requirements to the industry standard of one a device is authorised it no longer needs a sms - then Iā€™ll find a way to add the feature to the app. Otherwise there is no choice ā€¦ In the mean time Iā€™ll continue to pay around with this app. ---
**Author:** ![Tb1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/tb1/32/8934_2.png) [@Tb1](https://community.homey.app/u/Tb1)\ **Post date:** [March 30, 2020, 3:22am UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/250 "2020-03-30T03:22:02Z")
@Jamie when will you start adding cameras? ---
**Author:** ![Jamie](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/jamie/32/5274_2.png) [@Jamie](https://community.homey.app/u/Jamie)\ **Post date:** [March 30, 2020, 7:36am UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/251 "2020-03-30T07:36:05Z")
Last Friday ā€¦ You should update the app šŸ˜› V2.1.100 - adds support for vnc4030p ---
**Author:** ![Baschtl](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/baschtl/32/9565_2.png) [@Baschtl](https://community.homey.app/u/Baschtl)\ **Post date:** [March 30, 2020, 7:57am UTC](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769/252 "2020-03-30T07:57:03Z")
can not see them ā˜¹ [Previous page](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769.md?page=11) [Next page](https://community.homey.app/t/app-pro-deprecated-arlo-security-camera/14769.md?page=13)