# \[APP\]\[Pro&Cloud\]\[OFFICIAL\] Sungrow

**URL:** <https://community.homey.app/t/app-pro-cloud-official-sungrow/137603>\
**Category:** Apps\
**Tags:** app, homey-pro, homey-bridge\
**Created:** [June 4, 2025, 2:41pm UTC](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603 "2025-06-04T14:41:06Z")\
**Posts on this page:** 20\
**Page:** 2

<div class="post-metadata">

**Author:** ![docpapa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/docpapa/32/20397_2.png) [@docpapa](https://community.homey.app/u/docpapa)\
**Post date:** [July 28, 2025, 3:52pm UTC](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603/21 "2025-07-28T15:52:04Z")

</div>

In my case it always stops at 12:00 or 13:00 h…. every 2 days….what means every 48 hours.

---

<div class="post-metadata">

**Author:** ![docpapa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/docpapa/32/20397_2.png) [@docpapa](https://community.homey.app/u/docpapa)\
**Post date:** [August 3, 2025, 12:00pm UTC](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603/22 "2025-08-03T12:00:18Z")

</div>

oh… it seems to work. No stop of data transfer since 4 days. This would be great 👍

---

<div class="post-metadata">

**Author:** ![docpapa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/docpapa/32/20397_2.png) [@docpapa](https://community.homey.app/u/docpapa)\
**Post date:** [August 7, 2025, 12:36pm UTC](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603/23 "2025-08-07T12:36:44Z")

</div>

It is disappointing. The problem occured again this afternoon. I want to switch on/off a shelly for a heating element in case of enough sun power. This works only when i can rely on the solar power output. Under this conditions, i can not use a flow in homey. Do you think Sungrow will solve this?

---

<div class="post-metadata">

**Author:** ![incog](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/incog/32/110193_2.png) [@incog](https://community.homey.app/u/incog)\
**Post date:** [August 11, 2025, 7:13am UTC](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603/24 "2025-08-11T07:13:00Z")

</div>

Hi,

I’m using [au.isolarcloud.com](http://au.isolarcloud.com) can we get a settings page to choose which region we are using?

Thanks

---

<div class="post-metadata">

**Author:** ![Max\_Vizins](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/max_vizins/32/120764_2.png) [@Max\_Vizins](https://community.homey.app/u/Max_Vizins)\
**Post date:** [August 14, 2025, 2:16pm UTC](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603/25 "2025-08-14T14:16:12Z")

</div>

I get this when I try to add a new Sungrow unit, already logged in to iSolarCloud, what can be the problem?

 ![Skärmavbild 2025-08-14 kl. 16.12.36](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/2/02f179796c6fd4d6de114f02d8d05a589a36924e.png)

---

<div class="post-metadata">

**Author:** ![incog](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/incog/32/110193_2.png) [@incog](https://community.homey.app/u/incog)\
**Post date:** [August 25, 2025, 6:30am UTC](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603/26 "2025-08-25T06:30:20Z")

</div>

Uninstalling for now, but post on this thread if you add au etc and I will test.

---

<div class="post-metadata">

**Author:** ![Danny\_Platjes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danny_platjes/32/79509_2.png) [@Danny\_Platjes](https://community.homey.app/u/Danny_Platjes)\
**Post date:** [August 25, 2025, 9:46pm UTC](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603/27 "2025-08-25T21:46:38Z")

</div>

Added my Sungrow inverter but every time I need to ‘repair’ it. Seems like it lose connection every time.

---

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 26, 2025, 1:09pm UTC](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603/28 "2025-08-26T13:09:16Z")

</div>

Defining “every time” makes seeking for patterns lots easier.

---

<div class="post-metadata">

**Author:** ![docpapa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/docpapa/32/20397_2.png) [@docpapa](https://community.homey.app/u/docpapa)\
**Post date:** [August 27, 2025, 7:01am UTC](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603/29 "2025-08-27T07:01:11Z")

</div>

In my case still every 48 hours at same time.

---

<div class="post-metadata">

**Author:** ![Danny\_Platjes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danny_platjes/32/79509_2.png) [@Danny\_Platjes](https://community.homey.app/u/Danny_Platjes)\
**Post date:** [August 27, 2025, 4:15pm UTC](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603/30 "2025-08-27T16:15:37Z")

</div>

I made a log. Today 16:50:00 offline.

Few minutes ago i repaired it, now its back online. Still need to login 2 times before it comes back online.

I will let you know when its back offline.

---

<div class="post-metadata">

**Author:** ![Danny\_Platjes](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/danny_platjes/32/79509_2.png) [@Danny\_Platjes](https://community.homey.app/u/Danny_Platjes)\
**Post date:** [August 29, 2025, 5:11pm UTC](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603/31 "2025-08-29T17:11:16Z")

</div>

Seems every 48h offline (2nd time 7 minutes later) , see logs below :

| date | group | data |
| --- | --- | --- |
| 2025-08-27T14:50:00 .331Z | null | Sungrow is offline |
| 2025-08-29T14:57:00 .324Z | null | Sungrow is offline |

---

<div class="post-metadata">

**Author:** ![Peter\_Kawa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/peter_kawa/32/173848_2.png) [@Peter\_Kawa](https://community.homey.app/u/Peter_Kawa)\
**Post date:** [August 29, 2025, 7:34pm UTC](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603/32 "2025-08-29T19:34:19Z")

</div>

A _possible_ cause can be the DHCP lease time, but usually it’s set to 1 day.  
To prevent IP address changes: Did you reserve it’s IP address at your DHCP server?

---

<div class="post-metadata">

**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\
**Post date:** [August 29, 2025, 9:10pm UTC](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603/33 "2025-08-29T21:10:43Z")

</div>

Its probably the oAuth from Sungroe giving troubles. There are some unresolved issues there, and Sungrow seems to be on vacation🤷 (or just using a cheap out of office AI)

---

<div class="post-metadata">

**Author:** ![docpapa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/docpapa/32/20397_2.png) [@docpapa](https://community.homey.app/u/docpapa)\
**Post date:** [September 1, 2025, 6:42pm UTC](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603/34 "2025-09-01T18:42:29Z")

</div>

👍

---

<div class="post-metadata">

**Author:** ![docpapa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/docpapa/32/20397_2.png) [@docpapa](https://community.homey.app/u/docpapa)\
**Post date:** [September 19, 2025, 6:39pm UTC](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603/35 "2025-09-19T18:39:39Z")

</div>

Hello together. Is there something new from Sungrow about our problem?

---

<div class="post-metadata">

**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\
**Post date:** [September 20, 2025, 9:03am UTC](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603/36 "2025-09-20T09:03:35Z")

</div>

Als, nope

---

<div class="post-metadata">

**Author:** ![Xander\_Hoose](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/xander_hoose/32/131829_2.png) [@Xander\_Hoose](https://community.homey.app/u/Xander_Hoose)\
**Post date:** [November 20, 2025, 11:27am UTC](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603/37 "2025-11-20T11:27:53Z")

</div>

Any update here? Did Sungrow ever come back to you, or is the app still not usable?

---

<div class="post-metadata">

**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\
**Post date:** [November 20, 2025, 1:05pm UTC](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603/38 "2025-11-20T13:05:04Z")

</div>

Same same

---

<div class="post-metadata">

**Author:** ![SvenRhein](https://avatars.discourse-cdn.com/v4/letter/s/e495f1/32.png) [@SvenRhein](https://community.homey.app/u/SvenRhein)\
**Post date:** [December 23, 2025, 3:40pm UTC](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603/39 "2025-12-23T15:40:28Z")

</div>

**Hi [RM\_de\_Gruijter](https://community.homey.app/u/rm_de_gruijter)**

my is running but from one day to another the devices have no data - a restart of the app does not help.

Is this a known bug?

Cheers,  
Sven

---

<div class="post-metadata">

**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\
**Post date:** [December 23, 2025, 3:43pm UTC](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603/40 "2025-12-23T15:43:34Z")

</div>

> [@SvenRhein](#):
>
> from one day to another the devices have no data

The app didnt change. So a bug is unlikely. More likely is a fault on the API / server side. Sometimes it helps to just wait untill the cloud is happy again 🙂

[Previous page](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603.md?page=1)

[Next page](https://community.homey.app/t/app-pro-cloud-official-sungrow/137603.md?page=3)
