# \[APP\]\[Pro&Cloud\]\[Official\] Kia and Hyundai

**URL:** <https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487>\
**Category:** Apps\
**Created:** [July 17, 2020, 6:22am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487 "2020-07-17T06:22:28Z")\
**Posts on this page:** 20\
**Page:** 22

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**Author:** ![Undertaker](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/undertaker/32/53278_2.png) [@Undertaker](https://community.homey.app/u/Undertaker)\
**Post date:** [December 14, 2022, 2:51am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/421 "2022-12-14T02:51:09Z")

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Everything is displayed correctly for me.  
Kia Niro Hybrid

 ![Screenshot_20221214-034903_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/4/c4ae239c35b003d734f3a4f5fcfb355e1442bb5d.jpeg)

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**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\
**Post date:** [December 14, 2022, 7:10am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/422 "2022-12-14T07:10:53Z")

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> [@RonnO](#):
>
> two Odometer values, as well as 2 Range values and 2 Speed values

The second insights is from an old app version. It doesnt get updated anymore. I asked Athom how to remove those old insights, but that seems impossible unless you delete the entire car from Homey.

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**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\
**Post date:** [December 14, 2022, 7:53am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/423 "2022-12-14T07:53:06Z")

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> [@MatsHansen](#):
>
> From insights

I do see in your Insights graph that sometimes the odometer value seems ok. Is that on random moments, or is that e.g. always when the car is on?

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**Author:** ![MatsHansen](https://avatars.discourse-cdn.com/v4/letter/m/bbce88/32.png) [@MatsHansen](https://community.homey.app/u/MatsHansen)\
**Post date:** [December 14, 2022, 10:27am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/424 "2022-12-14T10:27:03Z")

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Seems like everytime I park the car, it updates with the correct value and then a value of 0 5 to 30 minutes later…  
But the problem seems to be bluelink, because the bluelink app is also saying odometer = 0km… I will try to contact the bluelink peoples 😃 Thanks for your help @Gruijter

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/b/7/b78d44f093473eaf2cf48be86a07a26dcdf76254.png)

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**Author:** ![RonnO](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronno/32/11399_2.png) [@RonnO](https://community.homey.app/u/RonnO)\
**Post date:** [December 16, 2022, 7:59pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/425 "2022-12-16T19:59:36Z")

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Thanks for your reply.  
I deleted the car and added it again.  
Only one odometer remains 👍

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<div class="post-metadata">

**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\
**Post date:** [December 17, 2022, 10:29am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/426 "2022-12-17T10:29:18Z")

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@MatsHansen

I created a new version 2.9.4 for you that provides a workaround to the 0-odometer bug in your car.

v2.9.4

- Ignore 0 odometer reports.

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<div class="post-metadata">

**Author:** ![MatsHansen](https://avatars.discourse-cdn.com/v4/letter/m/bbce88/32.png) [@MatsHansen](https://community.homey.app/u/MatsHansen)\
**Post date:** [December 17, 2022, 10:46am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/427 "2022-12-17T10:46:59Z")

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Wow 😍 I’ve updated and will monitor the odometer value… Thanks 😊

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<div class="post-metadata">

**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\
**Post date:** [December 17, 2022, 10:50am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/428 "2022-12-17T10:50:38Z")

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Many thx for your kind donation Mats! 🍺

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<div class="post-metadata">

**Author:** ![MatsHansen](https://avatars.discourse-cdn.com/v4/letter/m/bbce88/32.png) [@MatsHansen](https://community.homey.app/u/MatsHansen)\
**Post date:** [December 17, 2022, 11:01am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/429 "2022-12-17T11:01:34Z")

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Thanks for your quick response and help, every time 😊🥂

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<div class="post-metadata">

**Author:** ![MatsHansen](https://avatars.discourse-cdn.com/v4/letter/m/bbce88/32.png) [@MatsHansen](https://community.homey.app/u/MatsHansen)\
**Post date:** [December 19, 2022, 7:47am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/430 "2022-12-19T07:47:08Z")

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@Gruijter it looks like it’s still the same “issue” with 2.9.4… 🙈

 ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/6/76f97af1d83ed22c19c53eaecacdcceba2d8c848.png)

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<div class="post-metadata">

**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\
**Post date:** [December 19, 2022, 7:48am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/431 "2022-12-19T07:48:39Z")

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Can you send me an app diagnostics report?

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<div class="post-metadata">

**Author:** ![MatsHansen](https://avatars.discourse-cdn.com/v4/letter/m/bbce88/32.png) [@MatsHansen](https://community.homey.app/u/MatsHansen)\
**Post date:** [December 19, 2022, 8:33am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/433 "2022-12-19T08:33:03Z")

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aa8d1acf-47e2-452e-9bfc-283bed6f262f

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<div class="post-metadata">

**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\
**Post date:** [December 19, 2022, 9:31am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/434 "2022-12-19T09:31:52Z")

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new version 2.9.5 is published

First time you receive a valid odo value it should keep that. But difficult for me to test since I dont have the issue you are having.

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<div class="post-metadata">

**Author:** ![MatsHansen](https://avatars.discourse-cdn.com/v4/letter/m/bbce88/32.png) [@MatsHansen](https://community.homey.app/u/MatsHansen)\
**Post date:** [December 20, 2022, 3:09pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/435 "2022-12-20T15:09:50Z")

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Thanks for trying 😊 Tested, but the same result 😕 Got an answer from the Bluelink team today: “We regret to inform you that the issue regarding the odometer reading in the Bluelink app is known, and our team is doing their utmost best to find a fix to it, which is expected with the next software update.”

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<div class="post-metadata">

**Author:** ![Olaf](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olaf/32/12912_2.png) [@Olaf](https://community.homey.app/u/Olaf)\
**Post date:** [January 25, 2023, 9:04am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/436 "2023-01-25T09:04:37Z")

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I get error “could not find that pair session” after providing credentials to the homey hyundai app. What to do?

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<div class="post-metadata">

**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\
**Post date:** [January 25, 2023, 9:57am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/437 "2023-01-25T09:57:17Z")

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> [@Olaf](#):
>
> could not find that pair session

Means you waited too long before pressing Next. Restart the Homet Mobile App on your phone and try again. I think you need to press Next within 30 seconds or so.

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<div class="post-metadata">

**Author:** ![Olaf](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/olaf/32/12912_2.png) [@Olaf](https://community.homey.app/u/Olaf)\
**Post date:** [January 25, 2023, 10:20am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/438 "2023-01-25T10:20:01Z")

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Thanx for your answer. Tried that but didnt work. But the issue was resolved by pushing refresh in bluelink. Think the car was in a deep sleep…

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**Author:** ![Bas\_Huiz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bas_huiz/32/17848_2.png) [@Bas\_Huiz](https://community.homey.app/u/Bas_Huiz)\
**Post date:** [February 28, 2023, 2:24pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/439 "2023-02-28T14:24:59Z")

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I installed the app, during installation i entered my emailaddress + password + pin from the bluelink app, got the response: Error: could not find that PairSession.

what information i need to enter in the installation screen?

Hyundai Bluelink app is working file, Hyundai Kona 2020.

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<div class="post-metadata">

**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\
**Post date:** [February 28, 2023, 3:28pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/440 "2023-02-28T15:28:04Z")

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> [@Bas\_Huiz](#):
>
> could not find that PairSession.

That happens if you wait too long entering all data. Homey has a timeout of 30s I think. So you just need to be faster 🤣

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<div class="post-metadata">

**Author:** ![Bas\_Huiz](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/bas_huiz/32/17848_2.png) [@Bas\_Huiz](https://community.homey.app/u/Bas_Huiz)\
**Post date:** [February 28, 2023, 4:05pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/441 "2023-02-28T16:05:31Z")

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Thnx! It work now.

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