# \[APP\]\[Pro&Cloud\]\[Official\] Kia and Hyundai **URL:** \ **Category:** Apps\ **Created:** [July 17, 2020, 6:22am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487 "2020-07-17T06:22:28Z")\ **Posts on this page:** 20\ **Page:** 21
**Author:** ![Magellan58](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/magellan58/32/16839_2.png) [@Magellan58](https://community.homey.app/u/Magellan58)\ **Post date:** [October 4, 2022, 5:00pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/401 "2022-10-04T17:00:52Z")
Tested v2.9.3 with the “Fix charger off” setting, and it worked well. It stopped directly when I sent the stop command and it started when I sent the start command later during the night. I’m a bit curious your use case because I never succeded in stopping the charging with the version that didn’t´have this fix. Note that I never poll the car, instead I use an energy meter connected to my wall box to notify home that charging has started. ---
**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\ **Post date:** [October 4, 2022, 6:01pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/402 "2022-10-04T18:01:48Z")
> [@Magellan58](#): > > curious your use case I mostly start/stop charging with a smart plug, and not by commanding the car itself. ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [October 16, 2022, 7:08am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/403 "2022-10-16T07:08:25Z")
Im starting lately to get these in the log alot. Using 2.9.3 [err] 2022-10-16 06:29:56 [uvo] [dev] doPoll failed @EuropeVehicle.fullStatus: [401] Unauthorized on [GET] [https://prd.eu-ccapi.kia.com:8080/api/v2/spa/vehicles/8d301127-9bc9-4bc4-8b95-5717c76b7154/status/latest](https://prd.eu-ccapi.kia.com:8080/api/v2/spa/vehicles/8d301127-9bc9-4bc4-8b95-5717c76b7154/status/latest) - {“retCode”:“F”,“resCode”:“4017”,“resMsg”:“Invalid request value - Invalid Application Id. - -164924277805.839”,“msgId”:"32b91a37-e057-44ad-a533-67fb443be674 ---
**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\ **Post date:** [October 16, 2022, 7:13am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/404 "2022-10-16T07:13:06Z")
I have them once a day. How often do you get them? ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [October 16, 2022, 7:47am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/405 "2022-10-16T07:47:57Z")
Well it happens more or less once a day per car but there is more to this that happens after it. That duplicate message comes everytime after it. [err] 2022-10-16 07:41:35 [uvo] [dev] doPoll failed @EuropeVehicle.fullStatus: [400] Bad Request on [GET] [https://prd.eu-ccapi.kia.com:8080/api/v2/spa/vehicles/6b984d78-a7d2-4bdd-b35b-078958a7fd85/status](https://prd.eu-ccapi.kia.com:8080/api/v2/spa/vehicles/6b984d78-a7d2-4bdd-b35b-078958a7fd85/status) - {“retCode”:“F”,“resCode”:“4004”,“resMsg”:“Duplicate request - Duplicate request”,“msgId”:“bb24d1f5-ad7a-4cb7-b94d-778386fbf3a0”} [log] 2022-10-16 07:39:38 [uvo] [dev] Status refresh from car [log] 2022-10-16 07:39:08 [uvo] [dev] doPoll failed. Retrying in 30 seconds [log] 2022-10-16 07:37:11 [uvo] [dev] Status refresh from car [log] 2022-10-16 07:37:11 [uvo] [dev] Forcing status refresh via app [log] 2022-10-16 07:29:56 [uvo] [dev] Server info changed. 20221016071504 20221016071532 [log] 2022-10-16 07:15:22 [uvo] [dev] charging off via charger off state fix [log] 2022-10-16 07:14:58 [uvo] [dev] Status refresh from car [log] 2022-10-16 07:14:58 [uvo] [dev] Forcing status refresh via app [err] 2022-10-16 06:29:56 [uvo] [dev] doPoll failed @EuropeVehicle.fullStatus: [401] Unauthorized on [GET] [https://prd.eu-ccapi.kia.com:8080/api/v2/spa/vehicles/8d301127-9bc9-4bc4-8b95-5717c76b7154/status/latest](https://prd.eu-ccapi.kia.com:8080/api/v2/spa/vehicles/8d301127-9bc9-4bc4-8b95-5717c76b7154/status/latest) - {“retCode”:“F”,“resCode”:“4017”,“resMsg”:“Invalid request value - Invalid Application Id. - -164924277805.839”,“msgId”:“32b91a37-e057-44ad-a533-67fb443be674”} ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [October 16, 2022, 8:00am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/406 "2022-10-16T08:00:04Z")
More to the above. If i turn off the app in homey and just let kias own app to be used it is no problems. As soon as i turn on the app in homey after a while this starts happening it seam to lock itself. The result in kias own app is it just spin and spin on update as a result. Untill i reset the car. ---
**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\ **Post date:** [October 16, 2022, 8:37am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/407 "2022-10-16T08:37:23Z")
The daily error is just caused by the login validity ending. They are exactly 24hrs apart from each other. The Homey app will automatically login again and retry the command that failed. So that is normal behavior. > [@Teddy](#): > > charging off via charger off state fix This might be your real problem that causes the lockups and following errors. To solve it go to advanced settings and disable ‘fix charger off after refresh’. I had the same issue with my car. It is caused by unstable firmware of the car unit. In the shop they upgraded the firmware and that also helped. ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [October 16, 2022, 9:30am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/408 "2022-10-16T09:30:07Z")
Seam to have solved it. Will see the comming days. Thx Robin 🙂 ---
**Author:** ![Uniamock](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/uniamock/32/17934_2.png) [@Uniamock](https://community.homey.app/u/Uniamock)\ **Post date:** [November 20, 2022, 4:36pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/409 "2022-11-20T16:36:40Z")
Hi I have created an advanced flow that activates and deactivates the charging when the price is respectively below and above a certain price I have decided. My problem is that the charging will not start again once it has been stopped. I get a message that the charger is not plugged in. Have been looking for where I can disable “fix charger off after refresh”, as I suspect that this may well be the cause. Actually, I would like the charging to pause and not stop completely. In my flow, I use the following flow cards: 1. Force status refresh (once) 2. Turn charging on 3. Turn charging off After Force status refresh I wait 30 secs. before the next action. Hoping that some of you might have some good ideas or advice ---
**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\ **Post date:** [November 20, 2022, 4:52pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/410 "2022-11-20T16:52:36Z")
> [@Uniamock](#): > > get a message that the charger is not plugged in That is weird. That is not coming from the app, because I do not check if it is connected when giving the charge command. What happens if you start , stop and start charging from the official Kia/Hyundai app? Do you get the same error? ---
**Author:** ![Uniamock](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/uniamock/32/17934_2.png) [@Uniamock](https://community.homey.app/u/Uniamock)\ **Post date:** [November 20, 2022, 7:51pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/411 "2022-11-20T19:51:04Z")
That was a super good question. I just tested it and I get the same error via the kia app. It says on the app that “Charging: Not plugged in”, but I have not removed the charging cable. I use the e.on charging stand, could that be the problem? By the way, thanks for the quick reply, and also a great app for Homey 🙂 ---
**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\ **Post date:** [November 20, 2022, 7:52pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/412 "2022-11-20T19:52:43Z")
> [@Uniamock](#): > > use the e.on charging stand, could that be the problem? Yes, maybe or even likely. ---
**Author:** ![MatsHansen](https://avatars.discourse-cdn.com/v4/letter/m/bbce88/32.png) [@MatsHansen](https://community.homey.app/u/MatsHansen)\ **Post date:** [December 13, 2022, 11:03am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/413 "2022-12-13T11:03:28Z")
Hi. Seems like odometer returning 0 on every update after the newest release. Hyundai Kona in my case. Any known issue with the odometer? 😊 ---
**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\ **Post date:** [December 13, 2022, 11:41am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/414 "2022-12-13T11:41:55Z")
Odometer will be correct again after a car refresh from Homey. ---
**Author:** ![MatsHansen](https://avatars.discourse-cdn.com/v4/letter/m/bbce88/32.png) [@MatsHansen](https://community.homey.app/u/MatsHansen)\ **Post date:** [December 13, 2022, 8:10pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/415 "2022-12-13T20:10:55Z")
Doesn’t seem to help 😕 ---
**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\ **Post date:** [December 13, 2022, 8:57pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/416 "2022-12-13T20:57:53Z")
Can you send an app diagnostics report? ---
**Author:** ![MatsHansen](https://avatars.discourse-cdn.com/v4/letter/m/bbce88/32.png) [@MatsHansen](https://community.homey.app/u/MatsHansen)\ **Post date:** [December 13, 2022, 9:19pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/417 "2022-12-13T21:19:04Z")
Here you go 😊 2da65003-6b4c-4cdb-8c54-80bd05ad5c9f ---
**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\ **Post date:** [December 13, 2022, 9:32pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/418 "2022-12-13T21:32:50Z")
I can see that your car is actually reporting 0 for the odometer. So nothing I can do for you. You could try resetting the car unit (pinhole button next to the volume). Or get a firmware update. ---
**Author:** ![MatsHansen](https://avatars.discourse-cdn.com/v4/letter/m/bbce88/32.png) [@MatsHansen](https://community.homey.app/u/MatsHansen)\ **Post date:** [December 13, 2022, 10:02pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/419 "2022-12-13T22:02:13Z")
Hmm. Strange, just updated the car, so that may be the issue… Will try to reset it, thanks for your help 😊 From insights it looks like there is 2 odometer values, and that it both reports actual and also 0 🤔 ![Screenshot_20221213_230053_Samsung Internet](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/a/0aafe4830ee5c4344b812cb1b515a2aa0a3998ef.jpeg) ---
**Author:** ![RonnO](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ronno/32/11399_2.png) [@RonnO](https://community.homey.app/u/RonnO)\ **Post date:** [December 14, 2022, 12:10am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/420 "2022-12-14T00:10:41Z")
I can also see two Odometer values, as well as 2 Range values and 2 Speed values on my Kia. The second one is showing the correct values. How’s that possible? By the way, last Saturday I’ve updated the car software as well… [Previous page](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487.md?page=20) [Next page](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487.md?page=22)