# \[APP\]\[Pro&Cloud\]\[Official\] Kia and Hyundai **URL:** \ **Category:** Apps\ **Created:** [July 17, 2020, 6:22am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487 "2020-07-17T06:22:28Z")\ **Posts on this page:** 20\ **Page:** 15
**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\ **Post date:** [November 10, 2021, 3:03pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/281 "2021-11-10T15:03:15Z")
Can you send a diagnostics report (from the app settings)? ---
**Author:** ![BLJ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/blj/32/38886_2.png) [@BLJ](https://community.homey.app/u/BLJ)\ **Post date:** [November 10, 2021, 3:31pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/282 "2021-11-10T15:31:55Z")
I have tried but not shure if it was sent. The button “Send report” seem to be dimmed down. What about if I delete the app and install agin, will I have to do all my flows with the car included again? Or will the flows find the “new car” if the name is the same? ---
**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\ **Post date:** [November 10, 2021, 3:45pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/283 "2021-11-10T15:45:03Z")
> [@BLJ](#): > > button “Send report” seem to be dimmed You need to type in some text before you can send a report. I wouldnt delete and reinstall the app. It just messes up your flows and the login doesnt change. ---
**Author:** ![BLJ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/blj/32/38886_2.png) [@BLJ](https://community.homey.app/u/BLJ)\ **Post date:** [November 10, 2021, 3:53pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/284 "2021-11-10T15:53:55Z")
Sorry, tried typing text but still dimmed down. Shall I copy from Logs to a mail? Then I think I need your e-mail adress. EDIT: Text shoud be more than 3 rows, then it was OK to send. ---
**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\ **Post date:** [November 10, 2021, 4:10pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/285 "2021-11-10T16:10:37Z")
Yes received it. Ogiltigt användarnamn eller lösenord. I assume your hyundai account is an old account? Did you ever migrate the old bluelink account to a new hyundai account? ---
**Author:** ![BLJ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/blj/32/38886_2.png) [@BLJ](https://community.homey.app/u/BLJ)\ **Post date:** [November 10, 2021, 4:41pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/286 "2021-11-10T16:41:50Z")
Very strange indeed… I have a note on that I migrated december 10 last year. I also tested logout/login on my mobileapp (the newly released Bluelink app) today and the usernamn/password is working! ---
**Author:** ![BLJ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/blj/32/38886_2.png) [@BLJ](https://community.homey.app/u/BLJ)\ **Post date:** [November 10, 2021, 5:02pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/287 "2021-11-10T17:02:37Z")
It´s working and I have contact with the car! When I checked “Advanced setting” I noticed only 7 dots at password but my password is 8 positions. So I retyped it and checked so there was 8 dots and now it works. As I said before I lost the contact with the car the same day v2.7.2 was installed. Is it possible that the password could have been truncated then? I haven´t for sure done any editing of the password inside the app:-) Thanks for your support! ---
**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\ **Post date:** [November 10, 2021, 5:21pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/288 "2021-11-10T17:21:33Z")
> [@BLJ](#): > > Is it possible that the password could have been truncated then? No. So I’m not sure what is going on. Maybe you had Homey still configured with your old account password, and that stopped working now? ---
**Author:** ![BLJ](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/blj/32/38886_2.png) [@BLJ](https://community.homey.app/u/BLJ)\ **Post date:** [November 10, 2021, 6:45pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/289 "2021-11-10T18:45:49Z")
No, it has been the same password since December last year and the Homey is configured after that. Right now I´m glad that we solved it and know what to check if it happens again! ---
**Author:** ![Ray\_Godjord](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ray_godjord/32/36636_2.png) [@Ray\_Godjord](https://community.homey.app/u/Ray_Godjord)\ **Post date:** [January 1, 2022, 11:48pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/290 "2022-01-01T23:48:47Z")
I am having trouble to the the app to do updates from my car. It’s suppose to get update every hour, but that doesn’t happen. Logs don’t show it even tries. ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/4/d4de811531f70657d8ae257a1b30e1763411969f.jpeg) ---
**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\ **Post date:** [January 2, 2022, 5:17am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/291 "2022-01-02T05:17:52Z")
Mmh. Can you try setting the server update to 15 minutes? By the way, when doing car updates your 12v battery will drain. I have included a protection that will automatically stop polling the car after a while (depending on the charge state of the 12v battery) What is your use case for polling the far every hour? ---
**Author:** ![Ray\_Godjord](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ray_godjord/32/36636_2.png) [@Ray\_Godjord](https://community.homey.app/u/Ray_Godjord)\ **Post date:** [January 2, 2022, 11:25am UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/292 "2022-01-02T11:25:57Z")
Funny you ask. Cause I want to pull every hour so I can be warned if the 12V battery gets low. Before I didn’t use the 24/7 pull at all, but my 12v battery got drained and this app never warned me. 24. Des around 2000 I checked my 12v battery. It was above 80%. Next morning about 1000 my 12v was drained down to 4,9V. I only had sever pull set to 240 at that point. ---
**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\ **Post date:** [January 2, 2022, 12:31pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/293 "2022-01-02T12:31:12Z")
> [@Ray\_Godjord](#): > > I want to pull every hour so I can be warned if the 12V battery gets low. That wont work. The car only updates the 12v battery state after the car is switched on. > [@Ray\_Godjord](#): > > Before I didn’t use the 24/7 pull at all, but my 12v battery got drained That is not caused by the Homey app then. A server update does not make the car do a refresh, thus does not create a load for the battery. Some other app or service must have caused it. So best not use the 24/7 update at all (set it to 0). A server update interval of 15 minutes, and a Car On update of 10 minutes should be fine for most use cases. ---
**Author:** ![Ray\_Godjord](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/ray_godjord/32/36636_2.png) [@Ray\_Godjord](https://community.homey.app/u/Ray_Godjord)\ **Post date:** [January 2, 2022, 4:37pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/294 "2022-01-02T16:37:06Z")
I know its not this apps fault my battery got drained. It a bug/fault in the car itself. There has been numbers of reports this Christmas by Ioniq 5 owners. I just want to get a heads up when my car is about to deplete my 12v battery. I am about to install a Bluetooth voltmeter in my car to get this done though. ---
**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\ **Post date:** [January 22, 2022, 6:35pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/295 "2022-01-22T18:35:45Z")
New version 2.7.3 was just released. Just a minor update. - bluelinky@7.6.2 ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [February 5, 2022, 2:16pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/296 "2022-02-05T14:16:36Z")
@Gruijter I made a fork of the repo and started working on a swedish translation for the app if that is ok 😉 ---
**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\ **Post date:** [February 5, 2022, 2:57pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/297 "2022-02-05T14:57:01Z")
Yes super (toppen)! Any other volunteers to translate to other languages? ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [February 5, 2022, 3:04pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/298 "2022-02-05T15:04:27Z")
🙂 So far i have done the locales file for swedish and gotten about half way thru the app.json. Think there is a file for the driver.settings.compose.json also. Am i missing anything more then those i couldnt see you had any others in here that needed amendment. ---
**Author:** ![Gruijter](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gruijter/32/1973_2.png) [@Gruijter](https://community.homey.app/u/Gruijter)\ **Post date:** [February 5, 2022, 3:13pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/299 "2022-02-05T15:13:08Z")
> [@Teddy](#): > > gotten about half way thru the app.json. Make sure to make changes in app.json you find in the .homeycompose folder. Otherwise your work will be lost when building 😅 Furthermore: for translation you need to check all files in the .homeycompose folder. And additionally the compose JSONs you find in the driver folders Basically in every compose file you find a `"en": ` you need to add the Swedish version. ---
**Author:** ![Teddy](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/teddy/32/13818_2.png) [@Teddy](https://community.homey.app/u/Teddy)\ **Post date:** [February 5, 2022, 3:18pm UTC](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487/300 "2022-02-05T15:18:43Z")
I know 😉 i did the translation for the myenergi app and i recently got myself a Homey Pro so using my old Homey (Early 2018) now as a dev unit to test apps and and so on and learning how to develop my own litle apps. [Previous page](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487.md?page=14) [Next page](https://community.homey.app/t/app-pro-cloud-official-kia-and-hyundai/32487.md?page=16)