# \[APP\]\[Pro&Cloud\] frient Zigbee App (v2.5.4)

**URL:** <https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161>\
**Category:** Apps\
**Tags:** app, zigbee, flow, homey-pro, homey-bridge\
**Created:** [February 8, 2023, 9:47am UTC](https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161 "2023-02-08T09:47:45Z")\
**Posts on this page:** 20\
**Page:** 2

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**Author:** ![alistair](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alistair/32/58086_2.png) [@alistair](https://community.homey.app/u/alistair)\
**Post date:** [April 25, 2023, 3:58pm UTC](https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161/21 "2023-04-25T15:58:45Z")

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Let me know how I can help. At the moment I have to use my keypad with MQTT via Zigbee2MQTT, and it’s the last thing that’s stopping me being able to use Homey’s zigbee features 🙂

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**Author:** ![Kristian\_Pettersson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kristian_pettersson/32/74929_2.png) [@Kristian\_Pettersson](https://community.homey.app/u/Kristian_Pettersson)\
**Post date:** [April 28, 2023, 11:19am UTC](https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161/22 "2023-04-28T11:19:05Z")

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i cant add the smart siren and develco dont have it in their app neither.  
Have tried with 5 different sirens. the other stuff works good(sometimes the A and V for the smartplug get crazy when adding them like 23214234 volts, but just remove and try again and then they work)

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**Author:** ![Berny](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/berny/32/34828_2.png) [@Berny](https://community.homey.app/u/Berny)\
**Post date:** [April 28, 2023, 12:21pm UTC](https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161/23 "2023-04-28T12:21:30Z")

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Hi,  
It seems that the Frient smoke detector are not visible in Heimdall configuration page.  
Is it the same for you? 🤔

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**Author:** ![David\_PORTE](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_porte/32/72703_2.png) [@David\_PORTE](https://community.homey.app/u/David_PORTE)\
**Post date:** [April 30, 2023, 9:13am UTC](https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161/24 "2023-04-30T09:13:24Z")

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Hi,  
I am wondering: In the HOMEY app, should the main switch of the “intelligent smoke detector” be switched to ON or OFF ? Does this make any difference to the possible detection ? I have one detector to ON and the other to OFF.

Thank you.

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**Author:** ![frient](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frient/32/68875_2.png) [@frient](https://community.homey.app/u/frient)\
**Post date:** [May 1, 2023, 7:05am UTC](https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161/25 "2023-05-01T07:05:29Z")

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Hi Kristian.

Unfortunately, we haven’t integrated Develco Products Siren with Homey, however, the frient Smart Siren works great!

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**Author:** ![frient](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frient/32/68875_2.png) [@frient](https://community.homey.app/u/frient)\
**Post date:** [May 1, 2023, 7:09am UTC](https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161/26 "2023-05-01T07:09:15Z")

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Hi David.

With a recent Homey frient app update, we have added a feature, where the user can manually trigger the siren on the Intelligent Smoke/Heat Alarm or Water Leak Detector.

The ON/OFF switch on the main page of the device is responsible for that function, therefore, I am a bit surprised that you mentioned that on some of your devices, you have this switch turned to the ON state.

After turning it to the ON stage - the alarm should trigger a siren instantly.

Could you elaborate on that?

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**Author:** ![Kristian\_Pettersson](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/kristian_pettersson/32/74929_2.png) [@Kristian\_Pettersson](https://community.homey.app/u/Kristian_Pettersson)\
**Post date:** [May 1, 2023, 7:37am UTC](https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161/27 "2023-05-01T07:37:47Z")

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Its the frient i have. I mean that the develco app don’t have the siren(the plugs and sensor i can use your or the develco app, its the same)

I cant get the frient siren to work with the frient app. I have tried a bunch(i have like 10 at home)

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**Author:** ![frient](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frient/32/68875_2.png) [@frient](https://community.homey.app/u/frient)\
**Post date:** [May 1, 2023, 7:59am UTC](https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161/28 "2023-05-01T07:59:41Z")

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Hi again.

Perhaps, you could provide me with serial numbers for the frient Smart Sirens that you’re unable to add within the frient app?

Please contact us on [homey@frient.com](mailto:homey@frient.com)

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**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\
**Post date:** [May 1, 2023, 8:15am UTC](https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161/29 "2023-05-01T08:15:33Z")

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> [@Berny](#):
>
> Frient smoke detector are not visible in Heimdall configuration

That is by design. Heimdall only uses devices with alarm\_contact and alarm\_motion capabilities. Frient is using alarm\_smoke for the state.

I’ve asked if these could be added to the list of supported capabilities:

> [@Heimdall - Let Homey watch over your home](https://community.homey.app/t/heimdall-let-homey-watch-over-your-home/134/1391):
>
> I have some Frient Smoke alarms and was wondering if you could add support for devices with alarm\_smoke boolean capability? I now have them mapped with a virtual device, but could help reduce the amount of devices there are already. Other alarm capabilies that maybe should be included: alarm\_fire alarm\_heat alarm\_water as they are Homey SDK3 defined. These would allow a number if devices to be usable without additional VDs/flows/AVDs and keep things simple and user friendly.

Meanwhile you can creare a virtual device with alarm\_contact capability and use a flow to update the state. These would be recognized by Heimdall. That is how I have it now.

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**Author:** ![ReJa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/reja/32/48012_2.png) [@ReJa](https://community.homey.app/u/ReJa)\
**Post date:** [May 9, 2023, 9:29pm UTC](https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161/30 "2023-05-09T21:29:04Z")

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Installed 3 Frient SMZB-120 smoke detectors today and wanted to add them to my Homey, but without any luck.

Installed the Frient app, searched for the smoke detector, it is recognized, but Homey gives a warning that no Homey app has been found, whereas it is installed and adds the smoke detector as a unkown zigbee device. But like this there is no possibility to create a flow and use flow cards from the Frient app, as the Frient app doesn’t see any devices.

I tried re-installing the Frient app, reboot the Homey and reset the ZIgbee network.  
After the zigbee reset, I could succesful install my Tuya and Aqara zigbee devices again, just not the Frient smoke detectors.

Does anyone have any clue what could be wrong here?

 ![1](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/d/c/dc726fe2d51e266400f3651b5efdaf477173f767.jpeg)

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<div class="post-metadata">

**Author:** ![frient](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frient/32/68875_2.png) [@frient](https://community.homey.app/u/frient)\
**Post date:** [May 10, 2023, 6:45am UTC](https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161/32 "2023-05-10T06:45:47Z")

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Hi ReJa.

Does the issue occur with all 3 of your new frient devices?

Perhaps you could provide me with the serial numbers for the devices that you didn’t succeed in adding, so I could check them in our database.

The serial number you can find on the label that is located under the back casing of the SMZB-120.

If you find it more convenient - you can reach us at our e-mail address: [homey@frient.com](mailto:homey@frient.com)

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<div class="post-metadata">

**Author:** ![ReJa](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/reja/32/48012_2.png) [@ReJa](https://community.homey.app/u/ReJa)\
**Post date:** [May 10, 2023, 6:28pm UTC](https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161/33 "2023-05-10T18:28:15Z")

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Good question. As I have experienced the problem with the first device and as it looked like to be an app issue, I have not tried connecting the other ones to Homey. I now tried the other 2 devices and they connect to Homey via the Frient app normally, so it seems to be an issue with only that one device.

Good to know that it is not an app or Homey issue. I will send you the serial number of the faulty device by email.

Thanks for your support.

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**Author:** ![Viking42](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/viking42/32/12687_2.png) [@Viking42](https://community.homey.app/u/Viking42)\
**Post date:** [May 11, 2023, 9:33am UTC](https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161/34 "2023-05-11T09:33:40Z")

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Hello,  
any timeline on when we can expect the following?

 ![2Capture](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/9/2925b1b0c2ea1ed06735a027a88a555c7a0c8118.jpeg)

 ![2](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/a/8/a83e6bcbed62b4571e7c2e521de8327360e02fab.png)

as long as the keypad is not armed through flow 8in the case i do not arm the keypad manually), i can not disarm the keypad and trigger a flow when comming home

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**Author:** ![frient](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frient/32/68875_2.png) [@frient](https://community.homey.app/u/frient)\
**Post date:** [May 12, 2023, 7:07am UTC](https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161/35 "2023-05-12T07:07:18Z")

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We are currently working on the new update for our app on Homey.

It’s hard to say for me exactly when it will be ready, but it should be done rather fast.

Stay tuned!

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**Author:** ![DvK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dvk/32/9423_2.png) [@DvK](https://community.homey.app/u/DvK)\
**Post date:** [May 24, 2023, 9:33am UTC](https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161/36 "2023-05-24T09:33:13Z")

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Hi ,

At what voltage do you get at the smoke detectors that the battery needs to be replaced?

I now get a signal that the battery needs to be replaced.  
The battery has 2.8 volts when measuring and in homey the battery is shown as full and also has a flow for low battery notification ,however that doesn’t work?

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**Author:** ![frient](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frient/32/68875_2.png) [@frient](https://community.homey.app/u/frient)\
**Post date:** [May 25, 2023, 10:17am UTC](https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161/37 "2023-05-25T10:17:02Z")

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Hi.

For our Intelligent Smoke Alarm, the battery shall be considered low when the level drops below 2.8V.

When this happens - you should see the notification in your Homey system.

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<div class="post-metadata">

**Author:** ![DvK](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/dvk/32/9423_2.png) [@DvK](https://community.homey.app/u/DvK)\
**Post date:** [May 25, 2023, 10:40am UTC](https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161/38 "2023-05-25T10:40:44Z")

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Thank you for your response!

But unfortunately this does not happen.  
Even now that I have removed the battery, it remains visible in homey with the battery status full?  
In the beginning when i removed the battery I recieved a message that the smoke detector has left the zibee network that also doesn’t happen anymore.  
In this way the battery function has no added value

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**Author:** ![frient](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/frient/32/68875_2.png) [@frient](https://community.homey.app/u/frient)\
**Post date:** [May 26, 2023, 8:04am UTC](https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161/39 "2023-05-26T08:04:47Z")

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Hi again.

The problem you describe sounds like a range issue.

Perhaps, you could try moving the Smoke Alarm closer to the gateway, and see if it changes anything?

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**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\
**Post date:** [June 6, 2023, 1:36pm UTC](https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161/40 "2023-06-06T13:36:04Z")

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Having issues pairing one water leak sensor FLSZB-110, I have sent you two diag-reports related to the issue.

1. Where “Something went wrong while adding…”  
 ![IMG_0439](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/0/3/03a192f4243ea89fb860aeb8736360d09de5fe26.jpeg)
2. Where it pairs up, but is unable to read everything from the device.  
`Cannot destructure property 'primarySwVersion' of '(intermediate value)' as it is undefined.`

Should be noted, that alarm\_water does trigger the device and flows work, however the device is in error due to this issue.

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**Author:** ![OH2TH](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oh2th/32/111414_2.png) [@OH2TH](https://community.homey.app/u/OH2TH)\
**Post date:** [June 6, 2023, 3:36pm UTC](https://community.homey.app/t/app-pro-cloud-frient-zigbee-app-v2-5-4/76161/41 "2023-06-06T15:36:34Z")

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And as it happens, I finally got the last one paired in the end after several retries. I lost count on how many tries.

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