# \[APP\]\[Pro&Cloud\] DoorBird **URL:** \ **Category:** Apps\ **Tags:** app, homey-pro, homey-service\ **Created:** [August 22, 2018, 11:00am UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115 "2018-08-22T11:00:53Z")\ **Posts on this page:** 20\ **Page:** 21
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [October 21, 2023, 6:50am UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/405 "2023-10-21T06:50:31Z")
Could you post a screenshot of your flow. I’ll look into it next week as I’m going on holidays right now. ---
**Author:** ![Michael\_Bernhard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_bernhard/32/47854_2.png) [@Michael\_Bernhard](https://community.homey.app/u/Michael_Bernhard)\ **Post date:** [October 22, 2023, 4:36am UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/406 "2023-10-22T04:36:30Z")
Hello. I have a flow issue I have an integration with the DoorBird and Ring Chimes The DoorBird app is not triggering my Ring Chimes. When I test it works but not when I press the call button ![IMG_4980](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/9/e98228fb828a7feae0c0cd7e91d1267808a3b3f7.png) ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [October 22, 2023, 5:39am UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/407 "2023-10-22T05:39:15Z")
Remove and re-add the HTTP notification schedule from the advanced settings of the device in Homey or do it manually from the administration settings of the DoorBird. ---
**Author:** ![Michael\_Bernhard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_bernhard/32/47854_2.png) [@Michael\_Bernhard](https://community.homey.app/u/Michael_Bernhard)\ **Post date:** [October 22, 2023, 6:28am UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/408 "2023-10-22T06:28:32Z")
Did that. Still not working ? I saw the HTTP link removed, and the reentered in the Doorbird app. I can’t insert the links manually in Homey setting it just says remove and reinstall ? (See picture) Thanks for the quick reply 🙂 ![Skærmbillede 2023-10-22 kl. 08.18.05](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/c/b/cb2ecd8308db4739e69dade4f16f56e65217a5aa.png) ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [October 22, 2023, 7:10am UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/409 "2023-10-22T07:10:50Z")
> [@Michael\_Bernhard](#): > > can’t insert the links manually in Homey setting it just says remove and reinstall ? (See picture) As mentioned, you need to do this in the DoorBird administration (in the official smartphone app). You need to check it the schedule if set up correctly. Is this in Homey Cloud or Pro? If it’s on Pro you need to check your network, if it’s on cloud you could try reinstalling the app to force an app restart. ---
**Author:** ![Michael\_Bernhard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_bernhard/32/47854_2.png) [@Michael\_Bernhard](https://community.homey.app/u/Michael_Bernhard)\ **Post date:** [October 22, 2023, 7:26am UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/410 "2023-10-22T07:26:30Z")
I am the admin area of doorbird. I removed the links. And went into the Homey add, and reset the new links. This was sent to the doorbird. Yes Homey Pro - Network is fine - on the same network. (Wifi) Doorbird screenshot is also loading. ---
**Author:** ![Michael\_Bernhard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_bernhard/32/47854_2.png) [@Michael\_Bernhard](https://community.homey.app/u/Michael_Bernhard)\ **Post date:** [October 22, 2023, 7:36am UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/411 "2023-10-22T07:36:04Z")
It works - but with button #2 - Not the Button #1 for my home… How do I change this ? ---
**Author:** ![Michael\_Bernhard](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/michael_bernhard/32/47854_2.png) [@Michael\_Bernhard](https://community.homey.app/u/Michael_Bernhard)\ **Post date:** [October 22, 2023, 7:38am UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/412 "2023-10-22T07:38:00Z")
GOT IT! Works now ! Many thanks! ---
**Author:** ![Boris\_Fers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/boris_fers/32/74283_2.png) [@Boris\_Fers](https://community.homey.app/u/Boris_Fers)\ **Post date:** [October 23, 2023, 9:12am UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/413 "2023-10-23T09:12:48Z")
Currently, I don’t have any specific flow. I play with the device itself from the UI and try to get the integration working. After that I will invest my time creating some flows that suit me. ---
**Author:** ![TiV](https://avatars.discourse-cdn.com/v4/letter/t/838e76/32.png) [@TiV](https://community.homey.app/u/TiV)\ **Post date:** [November 9, 2023, 6:36pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/414 "2023-11-09T18:36:32Z")
I’m facing an issue. When adding DoorBird D2103V I receive the following message: “Invalid Capability open\_action\_9” ? Any idea how to add my DoorBird to Homey? Im trying to add the ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [November 9, 2023, 6:58pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/415 "2023-11-09T18:58:37Z")
How many relays are connected to this model? More than 8? Could you post the output from [http://yourdoorbirdip/bha-api/info.cgi](http://yourdoorbirdip/bha-api/info.cgi) ---
**Author:** ![TiV](https://avatars.discourse-cdn.com/v4/letter/t/838e76/32.png) [@TiV](https://community.homey.app/u/TiV)\ **Post date:** [November 9, 2023, 8:09pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/416 "2023-11-09T20:09:23Z")
here it is {“BHA”: { “RETURNCODE”: “1”, “VERSION”: [{“FIRMWARE”: “000142”,“BUILD\_NUMBER”: “16920020”,“WIFI\_MAC\_ADDR”: “XXX”,“RELAYS”:[“1”,“2”,“A@1”,“A@2”,“A@3”,“B@1”,“B@2”,“B@3”,“C@1”,“C@2”,“C@3”,“D@1”,“D@2”,“D@3”],“DEVICE-TYPE”: “DoorBird D2103V”}]}} But this was a great hint! I unchecked the relays that are not in use. That got me under 8 and now homey and DoorBird are connected! Many thanks!! ---
**Author:** ![Fabinounours](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fabinounours/32/78894_2.png) [@Fabinounours](https://community.homey.app/u/Fabinounours)\ **Post date:** [November 20, 2023, 6:43pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/417 "2023-11-20T18:43:09Z")
Hello, I have problem to add doorbird on the app. It’s a d101 model. I must use admin user. Other users are not recognized. When account IS added, It’s impossible to have a picture. An Idea of the problem? Thank you ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [November 20, 2023, 7:21pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/418 "2023-11-20T19:21:15Z")
> [@Fabinounours](#): > > I must use admin user. Other users are not recognized. For Homey Cloud this is correct, only the admin user is valid. > [@Fabinounours](#): > > When account IS added, It’s impossible to have a picture. When paired with Homey Cloud it can happen that the images are not available. The workaround is to reinstall the app from the app store to force an app reboot. This should eventually result in the images being displayed. ---
**Author:** ![Fabinounours](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fabinounours/32/78894_2.png) [@Fabinounours](https://community.homey.app/u/Fabinounours)\ **Post date:** [November 20, 2023, 7:58pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/419 "2023-11-20T19:58:09Z")
Hello, Reinstall the app doesn’t change anything. I would liké try the solution before perhaps buy the homey pro. It’s an expansive solution but it’s not good for this moment… ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [November 20, 2023, 8:56pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/420 "2023-11-20T20:56:42Z")
You cant compare Homey Cloud with Homey Pro like that. Interface might be similar but the way the app communicates is completely different. You wont see this issue on Homey Pro, that’s for sure. ---
**Author:** ![Boris\_Fers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/boris_fers/32/74283_2.png) [@Boris\_Fers](https://community.homey.app/u/Boris_Fers)\ **Post date:** [November 29, 2023, 11:09am UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/421 "2023-11-29T11:09:58Z")
I think that there is a problem somewhere between Honey Cloud and Doorbird API. Maybe broken integration because the API from Doorbird was changed. From my example notifications from the device are working normally and this is because the configuration is on the device to send HTTP notifications for these events to Homey. The other way around is not working. Also, when the event is triggered by Doorbird the snapshot is not loaded. Example: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/1/f1331a83ecbb29f4a334cfcddcb846e4a4a6be66.png) ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [November 29, 2023, 12:19pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/422 "2023-11-29T12:19:56Z")
It seems the snapshots are indeed broken on Homey Cloud due to a change made by Athom in the OAuth2 module. I’ll fix that. All other tests are fine though. Make sure you have the HTTP(S) notifications set up correctly and dont test with a snapshot token (as they are currently broken). ---
**Author:** ![Boris\_Fers](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/boris_fers/32/74283_2.png) [@Boris\_Fers](https://community.homey.app/u/Boris_Fers)\ **Post date:** [November 29, 2023, 1:32pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/423 "2023-11-29T13:32:57Z")
Notification from the device is working normally. The other way around is not working (Homey Cloud → Doorbird): - Getting live stream, - Getting the last doorbell snapshot, - Getting the last motion sensor snapshot, - Trigger relay ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [November 29, 2023, 3:11pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/424 "2023-11-29T15:11:53Z")
Should all be fixed with the latest release (3.2.7). [Previous page](https://community.homey.app/t/app-pro-cloud-doorbird/115.md?page=20) [Next page](https://community.homey.app/t/app-pro-cloud-doorbird/115.md?page=22)