# \[APP\]\[Pro&Cloud\] DoorBird **URL:** \ **Category:** Apps\ **Tags:** app, homey-pro, homey-service\ **Created:** [August 22, 2018, 11:00am UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115 "2018-08-22T11:00:53Z")\ **Posts on this page:** 20\ **Page:** 16
**Author:** ![Alert1977](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alert1977/32/8068_2.png) [@Alert1977](https://community.homey.app/u/Alert1977)\ **Post date:** [November 9, 2022, 3:02pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/303 "2022-11-09T15:02:34Z")
Hi Jelger, The relay supports toggle functionality, problem solved. Thanks! ---
**Author:** ![Fred\_de\_Goede](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred_de_goede/32/13510_2.png) [@Fred\_de\_Goede](https://community.homey.app/u/Fred_de_Goede)\ **Post date:** [November 9, 2022, 6:58pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/304 "2022-11-09T18:58:48Z")
Hello Recentely I had issues that flows not been activated in Homey. The trigger should come from the Doorbird D101s. I did a factory reset to get a new digitalpass. installed Doorbird app again on Samsung phone. App is working fine. On Homey I want to add a doorbird device. During installation I receive the following error: Error: there has been a unknown issue [400] ![Screenshot_20221109-184022_Homey](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/3/23df18b6153ca8823b1fe27496d8a9c1654d3880.jpeg) I gave the user API rights. Does someone have an idea how to fix this? ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [November 9, 2022, 7:07pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/305 "2022-11-09T19:07:06Z")
Please keep it English. Can you post me the output of [http://yourdoorbirdip/bha-api/info.cgi](http://yourdoorbirdip/bha-api/info.cgi) ---
**Author:** ![Fred\_de\_Goede](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred_de_goede/32/13510_2.png) [@Fred\_de\_Goede](https://community.homey.app/u/Fred_de_Goede)\ **Post date:** [November 9, 2022, 7:11pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/306 "2022-11-09T19:11:16Z")
I could not open the link. I think you mean this | VERSION | | | --- | --- | | 0 | | | FIRMWARE | 000136 | | BUILD\_NUMBER | 16674590 | | WIFI\_MAC\_ADDR | 1CCAE3724CDB | | RELAYS | | | 0 | 1 | | DEVICE-TYPE | DoorBird D101S | ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [November 9, 2022, 7:48pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/307 "2022-11-09T19:48:17Z")
Have you made any manual changes to the HTTP calls settings from the DoorBird admin area? The error is returned when trying to set the notification URL’s. For some reason this is failing. Can you send me a diagnostic report from the app settings. Perhaps that contains useful info. You could also try to disable the checkbox on that page. That will allow you to pair the device but you wont receive any events until the notification URL have been set up. You can also try and do this from the device settings after pairing. ---
**Author:** ![Fred\_de\_Goede](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred_de_goede/32/13510_2.png) [@Fred\_de\_Goede](https://community.homey.app/u/Fred_de_Goede)\ **Post date:** [November 10, 2022, 4:31pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/308 "2022-11-10T16:31:52Z")
I didn’t change the created http calls settings. I received a number when I created a diagnostic code from the Homey doorbird app. code is 0c9782f4-1b6b-407e-9aab-af1bd93ad488 When I disable the checkbox I won’t get a device on Homey. So also pairing is ok. Something changed now. I tried again and disabled the checkbox. I now have a device in Homey. So I made a flow now in Homey. It is responding. So for the moment it looks fine. I’m going continue testing. Come back later. Thanks until now. I’m almost there. 👌 👌 ---
**Author:** ![Fred\_de\_Goede](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred_de_goede/32/13510_2.png) [@Fred\_de\_Goede](https://community.homey.app/u/Fred_de_Goede)\ **Post date:** [November 10, 2022, 7:41pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/309 "2022-11-10T19:41:59Z")
It’s working correctely now. 👏 👏 Thanks. Can I make a donation somewhere. Realy like your helping hand. Because we’re talking about doorbird perhaps you know what to do about not getting a snapshot in the history list from the doorbird app. I mean, when someone pushing the doorbell I used to get a snapshot which I could see in the app. Is this what you mean with you wont receive any events until the notification URL have been set up? ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [November 10, 2022, 7:51pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/310 "2022-11-10T19:51:14Z")
> [@Fred\_de\_Goede](#): > > I make a donation somewhere. Realy like your helping hand. You can make a donation to a good cause on my behalf … 👍 > [@Fred\_de\_Goede](#): > > I used to get a snapshot which I could see in the app. Is this what you mean with you wont receive any events until the notification URL have been set up? No, that’s unrelated. This is usually caused by the (free) cloud history being disabled in the admin area of the DoorBird. ---
**Author:** ![Fred\_de\_Goede](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/fred_de_goede/32/13510_2.png) [@Fred\_de\_Goede](https://community.homey.app/u/Fred_de_Goede)\ **Post date:** [November 10, 2022, 8:11pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/311 "2022-11-10T20:11:53Z")
I’m new here. Where I cant find the donation envirement? ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [November 10, 2022, 8:22pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/312 "2022-11-10T20:22:54Z")
Usually in a link from the app in the app store but I dont have a donation link. I do this on behave of the DoorBird company and received a nice and shiny DoorBird from them for my efforts. If you really wish to make me happy you can donate some money to any good cause and let me know here … 👍 ---
**Author:** ![David\_K](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/david_k/32/10319_2.png) [@David\_K](https://community.homey.app/u/David_K)\ **Post date:** [November 14, 2022, 9:43pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/313 "2022-11-14T21:43:41Z")
Cool to hear oem appreciate your work and actually supports you. Over a doorbird and your app I actually started my journey to all this home automation and control. P. S. Doorbird has been bought by assa abloy (yale, mul-t-locknot, keso) not so long ago so I kind a hope now they will also develop even more integrations like Google and similar and expand even more user base. ---
**Author:** ![Asterix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asterix/32/45768_2.png) [@Asterix](https://community.homey.app/u/Asterix)\ **Post date:** [November 23, 2022, 8:48pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/314 "2022-11-23T20:48:22Z")
Hello, i use homey cloud with bridge. The doorbird app is very nice and very usefull. But to use it with homey is almost useless for me! But hopeful you can help me🙏🏽 I have the door cotroller, but i can‘t use the relays of it, why? The other thing is, i don‘t get any snapshot at all! Is this because i use homey cloud? Does the homey pro supports all these featers? An other thing is, in the manual you write, use a separate login for homey, but i need the admin login and i have just one! I can not subscribe with a user login. What do i wrong? Thanks for answering… ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [November 23, 2022, 9:22pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/315 "2022-11-23T21:22:28Z")
> [@Asterix](#): > > I have the door cotroller, but i can‘t use the relays of it, why? > The other thing is, i don‘t get any snapshot at all! > Is this because i use homey cloud? Does the homey pro supports all these featers? > An other thing is, in the manual you write, use a separate login for homey, but i need the admin login and i have just one! I can not subscribe with a user login. What do i wrong? > Thanks for answering… The DoorBird Cloud API doesnt mention anything about the DoorBird controller so I’m not sure it it’s supported by DoorBird. I’d have to ask them. I just tested the snapshots, they work when I run a local instance of Homey cloud but not when using the app store version. Seems something is blocking it. I’d have to ask Athom. The manual is for Homey Pro, and yes, these features are better supported on Homey Pro as local communication is always better then cloud communication. ---
**Author:** ![Asterix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asterix/32/45768_2.png) [@Asterix](https://community.homey.app/u/Asterix)\ **Post date:** [November 23, 2022, 10:26pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/316 "2022-11-23T22:26:29Z")
Thanks for answering👍🏼 I‘m looking forward to hear about door controller​:pray:t4:🙏🏽🙏🏽 And also about the snap shot👍🏼 ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [November 29, 2022, 4:43pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/317 "2022-11-29T16:43:36Z")
> [@Phuturist](#): > > I just tested the snapshots, they work when I run a local instance of Homey cloud but not when using the app store version. Seems something is blocking it. I’d have to ask Athom. This is indeed an issue with Homey Cloud. Athom told me they will roll out an update this night which should fix it. ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [December 1, 2022, 4:49pm UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/318 "2022-12-01T16:49:53Z")
Athom is still looking into the issue with the snapshots on Homey Cloud. Could you try this test version to see if it works with the relays of the Door Controller. > **[DoorBird](https://homey.app/en-us/app/com.doorbird/DoorBird/)** > > Answer your door anywhere ---
**Author:** ![Asterix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asterix/32/45768_2.png) [@Asterix](https://community.homey.app/u/Asterix)\ **Post date:** [December 2, 2022, 8:49am UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/319 "2022-12-02T08:49:10Z")
Hi, with this version the snapshots are working. Thanks for this👍🏼 The door controller relais don‘t work, they are no shown. ---
**Author:** ![Asterix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asterix/32/45768_2.png) [@Asterix](https://community.homey.app/u/Asterix)\ **Post date:** [December 2, 2022, 8:52am UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/320 "2022-12-02T08:52:06Z")
Here a pic of the 2 standard relais… ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/f/1/f1008f0638071e340b60658d7090f8f507f5b42d.jpeg) ---
**Author:** ![Asterix](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/asterix/32/45768_2.png) [@Asterix](https://community.homey.app/u/Asterix)\ **Post date:** [December 2, 2022, 11:13am UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/321 "2022-12-02T11:13:12Z")
In the ios doorbird app i have these options like in the photos: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/e/c/ec743762ae53a7f9d4acbf8070163168d8c31632.jpeg) ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/8/78f78859c0ec2d2c39fd113bdc011abc4d6a40e2.jpeg) ---
**Author:** ![Phuturist](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/phuturist/32/49_2.png) [@Phuturist](https://community.homey.app/u/Phuturist)\ **Post date:** [December 2, 2022, 11:16am UTC](https://community.homey.app/t/app-pro-cloud-doorbird/115/322 "2022-12-02T11:16:51Z")
What is the list of relays you see under the action card “Open the door”? [Previous page](https://community.homey.app/t/app-pro-cloud-doorbird/115.md?page=15) [Next page](https://community.homey.app/t/app-pro-cloud-doorbird/115.md?page=17)