# \[APP\]\[Pro\] Bticino/Legrand/Netatmo - Home control, based on Netatmo Cloud API **URL:** \ **Category:** Apps\ **Tags:** app, homey-pro\ **Created:** [January 8, 2024, 7:35am UTC](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413 "2024-01-08T07:35:37Z")\ **Posts on this page:** 20\ **Page:** 13
**Author:** ![MarcoFrax](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcofrax/32/17354_2.png) [@MarcoFrax](https://community.homey.app/u/MarcoFrax)\ **Post date:** [February 27, 2025, 11:14am UTC](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413/244 "2025-02-27T11:14:20Z")
My bad, my english is not perfect. You are right, because [here](https://helpcenter.netatmo.com/hc/it/articles/17069028550930-Indice-di-qualit%C3%A0-dell-aria-esterna) netatmo explain that they retrieve the data shown in below picture from their partnerAerisWeather, anyway is possible to show this values? ![netatmo air quality index](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/7/a/7a3e5961bf856995d66d31c852044b52d5f4f6e3.jpeg) Regarding the CO alarm I mean what is show in below pic 😀 ![CO](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/4/e/4e3e0a5de858439970d2daf03698f7041fe8cdbf.jpeg) ---
**Author:** ![Gal\_Carmeli](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gal_carmeli/32/80553_2.png) [@Gal\_Carmeli](https://community.homey.app/u/Gal_Carmeli)\ **Post date:** [February 27, 2025, 12:36pm UTC](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413/245 "2025-02-27T12:36:46Z")
@MarcoFrax - Thanks for the detailed answers and the pictures. As for the Air Quality coming from partnerAerisWeather, I will not be able to add it to the device since I can only see the metrics that are provided by the device itself, and I can not see metrics collected from other sources. I saw that the “Open Weather” app for Homey ([OpenWeather App for Homey | Homey](https://homey.app/en-us/app/nu.baretta.openweathermap/OpenWeather/)) is capable of providing Air Quality information, maybe it can help you find what you need. As for the CO2 - you are right, it’s a mistake of mine - I will fix it in the next version I release (hopefully next week). Thanks for letting me know! ---
**Author:** ![Oscar1](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/oscar1/32/8845_2.png) [@Oscar1](https://community.homey.app/u/Oscar1)\ **Post date:** [February 28, 2025, 8:15pm UTC](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413/246 "2025-02-28T20:15:30Z")
The netatma station is only reporting the CO2 values, not the CO values. So in my opinion your app is right, it is certainly no bug! ---
**Author:** ![MarcoFrax](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/marcofrax/32/17354_2.png) [@MarcoFrax](https://community.homey.app/u/MarcoFrax)\ **Post date:** [February 28, 2025, 8:27pm UTC](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413/248 "2025-02-28T20:27:19Z")
I was spoken about the netatmo Co alarm, not about the weather station ---
**Author:** ![Gal\_Carmeli](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gal_carmeli/32/80553_2.png) [@Gal\_Carmeli](https://community.homey.app/u/Gal_Carmeli)\ **Post date:** [February 28, 2025, 9:17pm UTC](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413/249 "2025-02-28T21:17:18Z")
Both are correct: The Smoke and CO detector is monitoring **CO** The Netatmo Weather station is monitoring **CO2** I made the proper fixes to the app (I only had to change the Smoke detector), it will be a part of the next release (hopefully next week). ---
**Author:** ![Alec\_Lagrange](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alec_lagrange/32/79007_2.png) [@Alec\_Lagrange](https://community.homey.app/u/Alec_Lagrange)\ **Post date:** [March 7, 2025, 8:18am UTC](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413/250 "2025-03-07T08:18:22Z")
Hi Gal, I’ve been using HomeServer1 with Bticino products, and everything was working perfectly. However, all my devices are now unreachable. When I try to repair the connection, I receive the following error message: request to [https://api.netatmo.com/oauth2/token](https://api.netatmo.com/oauth2/token) failed, reason: connect EHOSTUNREACH 2620:1ec:bdf::67:443 Do you have any idea what might be causing this issue? Any help would be greatly appreciated! I’ve also sent you an invitation to view my home setup. Let me know if you need any additional details. Thanks in advance, Alec ---
**Author:** ![Gal\_Carmeli](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gal_carmeli/32/80553_2.png) [@Gal\_Carmeli](https://community.homey.app/u/Gal_Carmeli)\ **Post date:** [March 7, 2025, 8:37am UTC](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413/251 "2025-03-07T08:37:04Z")
Your Homey has a connection problem and it can not reach Netatmo’s servers. I have seen several connection issues recently, seems like Netatmo can’t handle the high load again (it happened several times in the past). Sometimes, restart to your Homey can work. Try restarting your Homey and see if the issue is resolved. If not, send me diagnostics report (app settings → send diagnostics report). Thanks, Gal ---
**Author:** ![Gal\_Carmeli](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gal_carmeli/32/80553_2.png) [@Gal\_Carmeli](https://community.homey.app/u/Gal_Carmeli)\ **Post date:** [March 18, 2025, 12:32pm UTC](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413/252 "2025-03-18T12:32:34Z")
All, Recently, it seems that Netatmo cloud servers can not take the high load again, and I can see many failures in my app. I just released version 1.1.44, which has a fix to this issue. If you see any problems with the app, please follow these guidelines: 1. Make sure you were upgraded to version 1.1.44 or higher (you can upgrade manually if you were still not upgraded automatically) 2. Remove **ONE** of your Netatmo devices from Homey. You have to remove **only one** , not all the devies. It doesn’t matter which one you choose. 3. Add the device again to Homey 4. Wait for 2 minutes for the change to take affect This will refresh the token acquisition logic and should fix the problem. If you still see issues after these steps, please send me diagnostics report with a comment explaining the problem you are seeing. ---
**Author:** ![Sharkys](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/sharkys/32/54029_2.png) [@Sharkys](https://community.homey.app/u/Sharkys)\ **Post date:** [March 18, 2025, 3:48pm UTC](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413/253 "2025-03-18T15:48:01Z")
> [@Gal\_Carmeli](#): > > it seems that Netatmo cloud servers can not take the high load again, and I can see many failures in my app. And I was wondering why there is again such a significant delay… thanks for letting us know Gal! > [@Gal\_Carmeli](#): > > Remove any one of your Netatmo devices from Homey Is that the only option, eg. no way to do REPAIR on any of the device maybe ? ---
**Author:** ![Gal\_Carmeli](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gal_carmeli/32/80553_2.png) [@Gal\_Carmeli](https://community.homey.app/u/Gal_Carmeli)\ **Post date:** [March 18, 2025, 4:25pm UTC](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413/254 "2025-03-18T16:25:23Z")
Unfortunately, repair will not work in this case. Only remove and re-add. Thanks, Gal ---
**Author:** ![Alessandro\_Rossi](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/alessandro_rossi/32/37432_2.png) [@Alessandro\_Rossi](https://community.homey.app/u/Alessandro_Rossi)\ **Post date:** [March 19, 2025, 9:45am UTC](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413/255 "2025-03-19T09:45:10Z")
Hi there! After the last update (yesterday), I get the error “rate limited” for any interaction with BTicino devices: ![image](https://us1.discourse-cdn.com/flex025/uploads/athom/original/3X/2/5/25d778c2839a29118cab1a905c585c66becd892b.png) I tried to repair or readd some devices, restart the app, but nothing changes. Are you aware about this issue? ---
**Author:** ![Gal\_Carmeli](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gal_carmeli/32/80553_2.png) [@Gal\_Carmeli](https://community.homey.app/u/Gal_Carmeli)\ **Post date:** [March 19, 2025, 9:59am UTC](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413/256 "2025-03-19T09:59:59Z")
Removing a device and re-adding it should help. If it doesn’t, please send diagnostics report. Thanks, Gal ---
**Author:** ![Gabriele\_Martini](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gabriele_martini/32/81500_2.png) [@Gabriele\_Martini](https://community.homey.app/u/Gabriele_Martini)\ **Post date:** [March 19, 2025, 1:47pm UTC](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413/257 "2025-03-19T13:47:38Z")
If it can help to solve the problem quickly I removed only one device and added it again and this change should have fixed the “Rate Limited” error. I hope this solution is definitive and can help someone not to waste too much time in deleting their devices/flows I would like to take this opportunity to thank Gal again for his continuous and valuable work. ---
**Author:** ![Gal\_Carmeli](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gal_carmeli/32/80553_2.png) [@Gal\_Carmeli](https://community.homey.app/u/Gal_Carmeli)\ **Post date:** [March 19, 2025, 2:14pm UTC](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413/258 "2025-03-19T14:14:13Z")
This is correct, you should only remove and re-add ONE of your Netatmo devices, not all of them. I will update the instructions I posted above. Gabriele, thanks for the clarification! ---
**Author:** ![Vincent\_T](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vincent_t/32/96312_2.png) [@Vincent\_T](https://community.homey.app/u/Vincent_T)\ **Post date:** [March 21, 2025, 7:01am UTC](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413/259 "2025-03-21T07:01:27Z")
Hello, the procedure to remove and add ONE Legrand devices is working. Nevertheless, I have to do every day for the past four days. ---
**Author:** ![Gal\_Carmeli](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gal_carmeli/32/80553_2.png) [@Gal\_Carmeli](https://community.homey.app/u/Gal_Carmeli)\ **Post date:** [March 21, 2025, 7:17am UTC](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413/260 "2025-03-21T07:17:20Z")
It shouldn’t have happened that way, a one-time change should be enough. Can you please send me diagnostics report? Please mention your name on the report’s comment so I will be able to correlate to your case. ---
**Author:** ![Vincent\_T](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/vincent_t/32/96312_2.png) [@Vincent\_T](https://community.homey.app/u/Vincent_T)\ **Post date:** [March 21, 2025, 7:28am UTC](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413/261 "2025-03-21T07:28:09Z")
Hello, sure, how can I send you this report ? First time for me ---
**Author:** ![Gal\_Carmeli](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gal_carmeli/32/80553_2.png) [@Gal\_Carmeli](https://community.homey.app/u/Gal_Carmeli)\ **Post date:** [March 21, 2025, 10:14am UTC](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413/262 "2025-03-21T10:14:58Z")
@Vincent_T - Sorry I missed your questions, but I can see you managed to send the report. For now, everything seems to be working fine in your environment. Once things are broken again, please send another report so I can see what happens when its nt working. Please do not remove/re-add a device so I can see the problem. Please don’t forget to put your name on the report’s comment. ---
**Author:** ![Renaud\_Climent](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/renaud_climent/32/83760_2.png) [@Renaud\_Climent](https://community.homey.app/u/Renaud_Climent)\ **Post date:** [March 23, 2025, 8:58pm UTC](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413/263 "2025-03-23T20:58:08Z")
Hi, I’ve exactly the same problem since 2 days with all my legrand/bticino equipment. Any news about this problem ? And the problem is only in Homey. With vocal command directly on Alexa, all work perfectly. Here is my diagnostic report number : a23ba35c-a064-4a27-9877-fa968a48d129 ---
**Author:** ![Gal\_Carmeli](https://sea1.discourse-cdn.com/flex025/user_avatar/community.homey.app/gal_carmeli/32/80553_2.png) [@Gal\_Carmeli](https://community.homey.app/u/Gal_Carmeli)\ **Post date:** [March 23, 2025, 9:14pm UTC](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413/264 "2025-03-23T21:14:11Z")
@Renaud_Climent - According to your report, you have the exact same problem as I mentioned in my previous post: > [@\[APP\]\[Pro\] Bticino/Legrand/Netatmo - Home control, based on Netatmo Cloud API](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413/252): > > All, Recently, it seems that Netatmo cloud servers can not take the high load again, and I can see many failures in my app. I just released version 1.1.44, which has a fix to this issue. If you see any problems with the app, please follow these guidelines: Make sure you were upgraded to version 1.1.44 or higher (you can upgrade manually if you were still not upgraded automatically) Remove ONE of your Netatmo devices from Homey. You have to remove only one, not all the devies. It doesn’t mat… Please follow the procedure on that post: remove one of your Netatmo devices and re-add it. Please let us know if the problem was resolved. [Previous page](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413.md?page=12) [Next page](https://community.homey.app/t/app-pro-bticino-legrand-netatmo-home-control-based-on-netatmo-cloud-api/100413.md?page=14)